Menards

★★★★☆
  • 12600 Plaza Dr

    Eden Prairie, MN 55344

    Map & Directions
  • 952-941-4400

Home & Garden

Home & Garden
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3.6 5
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terrible. rude employees and the management was worse. his name is Justin. him and the girl who (finally) answered the phone did not even put me on hold, so I could clearly hear them bad-mouthing me. they did not help me in any way, even

3
★★★★★

terrible. rude employees and the management was worse. his name is Justin. him and the girl who (finally) answered the phone did not even put me on hold, so I could clearly hear them bad-mouthing me. they did not help me in any way, even

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6-20-08 -

Just shopped at the Menards store in Morton Grove, Illinois. I cannot understand why Menards expects the customer to remove the receipt from the printer and bag their own purchases! How absurd! I am the customer, you are the seller. The seller should cater to the customer, not the other way around.

Home Depot doesn't treat their customers this way. They give the sales receipt to the customer and bag the purchased items (those items that can be bagged).

If this Menards store wants to save money by not paying their cashiers a decent wage, then why not install "self serve" checkouts. Checking with family and friends, I understand this is the only Menards store in my area that requires the customer to "self serve" themselves at the checkout! Why is this? Why was this change made in this store? Why? Why? I don't think I will continue to shop at Menards (any store) because of this "self serve receipt and bagging". If I want to bag my own groceries I will shop at Aldi's. Menards IS NOT a discount store in any shape, form or definitiion of a discount store. So why does Menards expect the customer to do the work that Menards employees should be doing.

Expecting a response and please send this e-mail to the President of Menards. I would appreciate receiving a response from him or her on this matter and also would like to "make sure" he or she reads my e-mail.

Thanks.

Thank you.

1
★★☆☆☆

6-20-08 -

Just shopped at the Menards store in Morton Grove, Illinois. I cannot understand why Menards expects the customer to remove the receipt from the printer and bag their own purchases! How absurd! I am the customer, you are the seller. The seller should cater to the customer, not the other way around.

Home Depot doesn't treat their customers this way. They give the sales receipt to the customer and bag the purchased items (those items that can be bagged).

If this Menards store wants to save money by not paying their cashiers a decent wage, then why not install "self serve" checkouts. Checking with family and friends, I understand this is the only Menards store in my area that requires the customer to "self serve" themselves at the checkout! Why is this? Why was this change made in this store? Why? Why? I don't think I will continue to shop at Menards (any store) because of this "self serve receipt and bagging". If I want to bag my own groceries I will shop at Aldi's. Menards IS NOT a discount store in any shape, form or definitiion of a discount store. So why does Menards expect the customer to do the work that Menards employees should be doing.

Expecting a response and please send this e-mail to the President of Menards. I would appreciate receiving a response from him or her on this matter and also would like to "make sure" he or she reads my e-mail.

Thanks.

Thank you.

.

I went on a quest for a Jade plant a few days ago and called up many local plant stores looking for one. All of the locally owned stores I called did not have Jade plants in stock, but Menards did, two sizes of plants, for a very reasonable rate. Along with my Jade plant, I also found a small palm for only two dollars. Very reasonable indeed. I highly recommend Menard's Garden Center for small gardening endeavors.

2
★★★★☆

I went on a quest for a Jade plant a few days ago and called up many local plant stores looking for one. All of the locally owned stores I called did not have Jade plants in stock, but Menards did, two sizes of plants, for a very reasonable rate. Along with my Jade plant, I also found a small palm for only two dollars. Very reasonable indeed. I highly recommend Menard's Garden Center for small gardening endeavors.

Pros: Inexpensive, Convenient Bus Route

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They have the best prices when comparing to that other large store. I have always found better deals at menards and have always received the highest service quality!

5
★★★★★

They have the best prices when comparing to that other large store. I have always found better deals at menards and have always received the highest service quality!

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Wen't to this store to obtain an item that another store had run out of. It was priced higher at this store. I found out that the other store was matching Fleet Farm. As he stood under the sign that advertised their 111% price match policy the manager said they wouldn't match another Menards because it was too far away. And that I should try another store.

Instead I went to Amazon and their hardware affiliate matched to the other Menards without any problems.

Clearly management could have made me happy, they just chose to be short sighted and alienate me.

I now look at Home Depot, Fleet Farm, Ace and Sears before I go to any Menards.

0
★☆☆☆☆

Wen't to this store to obtain an item that another store had run out of. It was priced higher at this store. I found out that the other store was matching Fleet Farm. As he stood under the sign that advertised their 111% price match policy the manager said they wouldn't match another Menards because it was too far away. And that I should try another store.

Instead I went to Amazon and their hardware affiliate matched to the other Menards without any problems.

Clearly management could have made me happy, they just chose to be short sighted and alienate me.

I now look at Home Depot, Fleet Farm, Ace and Sears before I go to any Menards.

Cons: Poorly Managed, Lousy service, short sighted

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