301 Cliff Road East Burnsville, MN 55337
pre-screened by ServiceMagic™
Swimming Pool Contractors, Home Repair & Service, Sporting Goods, Hot Tubs & Spas
With more than 30 years of experience, Valley Pools & Spas has expanded into an ultimate, multi-service store. Valley Pools & Spas has been a leader in the spa and pool community since its inception. All of our managers attend seminars each year to stay current on new technologies, new chemicals, and the newest methods to improve customer satisfaction and service. With Valley Pools & Spas, the customer comes first!
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I called Valley Pools to move my 10 year old spa to my daughter's house. They were so helpful taking care of this process. When they arrived they were very efficent. I went in to Valley Pools & Spas to get chemicals for my daughter and ended up purchasing a new hot tub from Christi. I would definitly recommend them to people Thanks for this experience Sonya Timm
Posted 06/23/09 on Service Magic
On time. They were very professional. very knowledgable in the product they sell. great service department. helpful, friendly and curtious.
Posted 09/18/08 on Service Magic
The people at VALLEY POOLS AND SPAS in BURNSVILLE, MN will scam you in a huge way, just like they did to my family. They told me what it would take to fix a small portion on the pool wall before installing a new liner, and within a month, the EXACT spot that they "fixed" started caving in. Now they say they "were hoping their fix would hold, but more repair should have been done to start with." Wow - they never once said anything while they were "fixing" it in the first place, and now it's caving in (it wasn't even caving in before their "fix"). They refuse to redo the spot that they ruined. A couple of times they had to quit for the day and said they would come back to work on certain things...and then didn't. Then when I called for them to come back, they added a service charge on each time, as if it was something "new" that I called about. A year later and they have yet to send a diver to straighten the last of the liner wrinkles, even though I asked them about it twice. So, almost 7K (yes, I said SEVEN THOUSAND) later, their so-called repair will end up costing thousands more to fix. To top it off, the first technician that arrived at my house did NOT have a Valley Pools van. Rather, he had some crummy white van, did not wear identifiable clothing or a name tag, and was smoking as he rang the doorbell. Disgusting and extremely unprofessional.
Valley overcharges for EVERYTHING. You can get pool chemicals at Kmart, Menard's, etc. for an incredible difference in price - for the better.
Pros: Absolutely NONE.
Cons: Shady business practices
Posted 07/22/08
"Excellent for repair services, and ultimately in helping us replace a 25 ..."
