Fairview Optical

★★★★☆

About Fairview Optical

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  • Eye Glasses

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4.0 1
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I'm a difficult customer when it comes to contacts and eye exams. In 1997, I had a corneal transplant in my left eye which has created special issues in contact fitting and eye exams.

What impressed me about Fairview is that they were the first place to offer trial lenses. I had to pay for the lens up front, but when it wasn't right, another one was ordered at no additional cost to me.

Surprisingly, this is a fairly common practice. So why didn't any other optical store offer it? I have suffered for 3 years with a contact that slips every time I blink because the replacement cost was too high. Never again.

The staff was friendly--and because it's part of the hospital and eye clinic, all my records are easily accessible. While I hate going to the eye doctor, this was almost a pleasant experience.

PROS: access to medical data, friendly staff, listen to customer
CONS:

4
★★★★☆

I'm a difficult customer when it comes to contacts and eye exams. In 1997, I had a corneal transplant in my left eye which has created special issues in contact fitting and eye exams.

What impressed me about Fairview is that they were the first place to offer trial lenses. I had to pay for the lens up front, but when it wasn't right, another one was ordered at no additional cost to me.

Surprisingly, this is a fairly common practice. So why didn't any other optical store offer it? I have suffered for 3 years with a contact that slips every time I blink because the replacement cost was too high. Never again.

The staff was friendly--and because it's part of the hospital and eye clinic, all my records are easily accessible. While I hate going to the eye doctor, this was almost a pleasant experience.

PROS: access to medical data, friendly staff, listen to customer
CONS:

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