Grand Groomers

★★★★☆
  • 956 Grand Ave

    Saint Paul, MN 55105

    Map & Directions
  • 651-227-1733

About Grand Groomers

Hours
Mon. - Sat. 8am - 5:30pm;Sun. CLOSED
3.7857 14
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I brought my puppy here. She was very happy to get all dolled up by the groomer. She actually liked it. I know where to bring her next time she needs a hair cut.

4
★★★★☆

I brought my puppy here. She was very happy to get all dolled up by the groomer. She actually liked it. I know where to bring her next time she needs a hair cut.

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Pam groomed my silky terrier last week. It was the worst cut I have ever seen! It was uneven with chuncks missing longs chuncks left here and there. She told me she stood behind her work and if I wanted anything different I should have her shaved! When I asked to talk to the manager she said they are independent contractors there and that if I had a problem I needed to speak to her about it! Do not use her services!

1
★☆☆☆☆

Pam groomed my silky terrier last week. It was the worst cut I have ever seen! It was uneven with chuncks missing longs chuncks left here and there. She told me she stood behind her work and if I wanted anything different I should have her shaved! When I asked to talk to the manager she said they are independent contractors there and that if I had a problem I needed to speak to her about it! Do not use her services!

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I am especially pleased but the care and skill given my now aging poodle with "special needs" ~"It's all good" !

5
★★★★★

I am especially pleased but the care and skill given my now aging poodle with "special needs" ~"It's all good" !

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David and his staff at Grand Groomers are the very\r
best groomers we have found anywhere in the\r
country!\r
\r
The good people at Grand Groomers have always\r
treated our canine companions with love and\r
great affection! They use earth

3
★★★★★

David and his staff at Grand Groomers are the very\r
best groomers we have found anywhere in the\r
country!\r
\r
The good people at Grand Groomers have always\r
treated our canine companions with love and\r
great affection! They use earth

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We have always had great experiences w/grand Groomers. We have a "challenging " Springer and they do a great job with him.
To the person who claims to have left a $30 Tip really? That's 50%! Come on

5
★★★★★

We have always had great experiences w/grand Groomers. We have a "challenging " Springer and they do a great job with him.
To the person who claims to have left a $30 Tip really? That's 50%! Come on

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I love taking my dog here. I have a Westie and they do a great job everytime! Everytime I pick him up he also has an adorable bandana around his neck and his hair cut it perfect.

5
★★★★★

I love taking my dog here. I have a Westie and they do a great job everytime! Everytime I pick him up he also has an adorable bandana around his neck and his hair cut it perfect.

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I've been taking my Havanese to Grand Groomers for several years and they have always done a great job. We keep his coat shorter but sometimes it still gets matted. They always check on how short I want his coat and try to trim it to those specifications, even taking into account any matting. The groomers are gentle with my somewhat skittish dog and I have no hesitation leaving him with them.

5
★★★★★

I've been taking my Havanese to Grand Groomers for several years and they have always done a great job. We keep his coat shorter but sometimes it still gets matted. They always check on how short I want his coat and try to trim it to those specifications, even taking into account any matting. The groomers are gentle with my somewhat skittish dog and I have no hesitation leaving him with them.

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I take my Portuguese Water Dog to GG every three months and they do a great job, not only on the grooming (she grows hair like a Chia Pet), but they also take great care of her and she loves going in for her salon time. I would recommend them highly!

5
★★★★★

I take my Portuguese Water Dog to GG every three months and they do a great job, not only on the grooming (she grows hair like a Chia Pet), but they also take great care of her and she loves going in for her salon time. I would recommend them highly!

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We have brought our Shih Tsu to Grand Groomers several times and have always been pleased with the results, and with the prices. And it is usually easy to get an appointment!

2
★★★★★

We have brought our Shih Tsu to Grand Groomers several times and have always been pleased with the results, and with the prices. And it is usually easy to get an appointment!

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I've read the other reviews, and I don't doubt that they had their own experience. We had a different experience, though. Our poodle was well groomed (we asked for a simple puppy cut) and was very happy.

Overall we were pleased to find a local groomer that we like. I guess each person has their own unique experience.

2
★★★★☆

I've read the other reviews, and I don't doubt that they had their own experience. We had a different experience, though. Our poodle was well groomed (we asked for a simple puppy cut) and was very happy.

Overall we were pleased to find a local groomer that we like. I guess each person has their own unique experience.

Pros: Close by, nice folks, good job

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We have been taking our Bernese Mountain dogs to Grand Groomers for years, and we have NEVER encountered any of the problems listed on this site. When our oldest dog had cancer, David and his people went out of their way to be very gentle. When our second dog had her knee repaired, David and his people got down on their HANDS and KNEES so she wouldn't have to stand on the grooming table. And, unlike MOST groomers David does not put dogs in big drying machines which are dangerous for any dog, but much more efficient for the groomer. Our dogs are hand-dried and brushed to a show quality level every time.

David is a kind soul who does not deserve to be slandered by some petty bullies. Comments like "I hope they have to close their door soon" and "Today's date is June 4 and I am still extremely upset about my visit on March 28" reflect more on the people writing them than the purported experience with Grand Groomers.

2
★★★★★

We have been taking our Bernese Mountain dogs to Grand Groomers for years, and we have NEVER encountered any of the problems listed on this site. When our oldest dog had cancer, David and his people went out of their way to be very gentle. When our second dog had her knee repaired, David and his people got down on their HANDS and KNEES so she wouldn't have to stand on the grooming table. And, unlike MOST groomers David does not put dogs in big drying machines which are dangerous for any dog, but much more efficient for the groomer. Our dogs are hand-dried and brushed to a show quality level every time.

David is a kind soul who does not deserve to be slandered by some petty bullies. Comments like "I hope they have to close their door soon" and "Today's date is June 4 and I am still extremely upset about my visit on March 28" reflect more on the people writing them than the purported experience with Grand Groomers.

Pros: Compassionate, Caring, Personable, Professional, Affordable

Cons: NONE

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I took my pug to Grand Groomers for some general grooming. When I picked her up she was shedding all over the place - and that's after the dog was washed and, supposedly, brushed! I also noticed that her folds still looked dirty. When I got home I used one of her wipes to clean out the folds - they were NOT clean. For a moment, I considered driving back to Grand Groomers and showing them the dirt, but I decided not to come back instead. I am sure they know excatly what they are doing there - ripping people off. Any good groomer knows that a pug's folds are very important to the overall hygiene of this breed. I will not go back to Grand Groomers. I also left a good tip - I hope the groomer feels bad about taking $30 for trimming my dog's nails, because that's all that they really did.
- A VERY disappointed customer

1
★☆☆☆☆

I took my pug to Grand Groomers for some general grooming. When I picked her up she was shedding all over the place - and that's after the dog was washed and, supposedly, brushed! I also noticed that her folds still looked dirty. When I got home I used one of her wipes to clean out the folds - they were NOT clean. For a moment, I considered driving back to Grand Groomers and showing them the dirt, but I decided not to come back instead. I am sure they know excatly what they are doing there - ripping people off. Any good groomer knows that a pug's folds are very important to the overall hygiene of this breed. I will not go back to Grand Groomers. I also left a good tip - I hope the groomer feels bad about taking $30 for trimming my dog's nails, because that's all that they really did.
- A VERY disappointed customer

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0 out of 1 people found this review helpful.

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They shaved my Newfoundland, w/o my consent - after I asked for a trim. His undercoat grew back in summer, due to the shaving. His skin developed sores from the coat coming in so fast. Now we have to brush the undercoat out for a second time this spring. Many people have laughed out loud at our dog, some have asked if he is a standard poodle.

Absolute worst groomer to deal with - I hope they have to close their door soon.

No supervision of employees that obviously need it! I had to force a refund through my credit card company.

0
★☆☆☆☆

They shaved my Newfoundland, w/o my consent - after I asked for a trim. His undercoat grew back in summer, due to the shaving. His skin developed sores from the coat coming in so fast. Now we have to brush the undercoat out for a second time this spring. Many people have laughed out loud at our dog, some have asked if he is a standard poodle.

Absolute worst groomer to deal with - I hope they have to close their door soon.

No supervision of employees that obviously need it! I had to force a refund through my credit card company.

Pros: None

Cons: I've never seen such poor customer service, very rude.

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This is my second posting. My first posting was on March 30, two days after I picked up my Havanese from the Grand Groomer. I was very upset by their cut and when I dropped off my dog, was as clear as possible on what my expectations were for her cut.

Today's date is June 4 and I am still extremely upset about my visit on March 28! The lapse of time should define to you how bad the service is at Grand Groomer Salon! I would never and will never take my dog back to that salon and am posting this information to inform all dog owners.

The situation - I brought my puppy in to be groomed because I was having a party later that evening and many of my friends had not met my puppy yet. When dropping her off, I told a women at the salon that I wanted here fluffy with a bow on the top of her head. When I picked her up, she was shaved! She had very little fur left on her body, her head was shaved but her legs were fluffy. To me, it looked like a cocker spaniel cut or some kind of terrier. The guy in the salon groomed her and told me she was matted which is why he had to shave her. I would agree that she did have small matts on her legs (which they kept long) but she had none on her body (which they shaved to the skin)! Even though she was a puppy, she was slightly embarrassed. She looked terrible and still looks bad today!

My suggestion is to avoid this salon as I was clear on my expectations and ended up being frastrated about this cut for months. Everyone gets a bad cut once in a while but this cut was beyond bad! Clearly they were busy or lazy and didn't listen to me but just shaved her. They were expensive as well and when I voiced my opinion they did nothing!

0
★☆☆☆☆

This is my second posting. My first posting was on March 30, two days after I picked up my Havanese from the Grand Groomer. I was very upset by their cut and when I dropped off my dog, was as clear as possible on what my expectations were for her cut.

Today's date is June 4 and I am still extremely upset about my visit on March 28! The lapse of time should define to you how bad the service is at Grand Groomer Salon! I would never and will never take my dog back to that salon and am posting this information to inform all dog owners.

The situation - I brought my puppy in to be groomed because I was having a party later that evening and many of my friends had not met my puppy yet. When dropping her off, I told a women at the salon that I wanted here fluffy with a bow on the top of her head. When I picked her up, she was shaved! She had very little fur left on her body, her head was shaved but her legs were fluffy. To me, it looked like a cocker spaniel cut or some kind of terrier. The guy in the salon groomed her and told me she was matted which is why he had to shave her. I would agree that she did have small matts on her legs (which they kept long) but she had none on her body (which they shaved to the skin)! Even though she was a puppy, she was slightly embarrassed. She looked terrible and still looks bad today!

My suggestion is to avoid this salon as I was clear on my expectations and ended up being frastrated about this cut for months. Everyone gets a bad cut once in a while but this cut was beyond bad! Clearly they were busy or lazy and didn't listen to me but just shaved her. They were expensive as well and when I voiced my opinion they did nothing!

Cons: Worst Groomer, bad parking, bad customer service

 

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