The folks at St. Francis are definitely top notch when it comes to both pet care and caring for the nervous humans who bring their fur-children there! HA! HA! Seriously, I have had to in my lifetime get care for many pets and I am very impressed with the level of compassion, knowledge, empathy and caring that all creatures receive at St. Francis! I could not speak higher of all that they have done for me and my dog and they have cared for him since he was just a puppy! You should have no doubts that you will receive GREAT care at St. Francis!