Bruce Nelson Plumbing And Heating

★★☆☆☆
  • 1272 Point Douglas Rd S

    Saint Paul, MN 55119

    Map & Directions
  • 651-738-9354

2.3333 3
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Paid $320 to have their "expert" boiler technician come out to inspect and turn on the boiler. He spent 2 hours trying to get the thing running and couldn't. He convinced me I would need to replace the boiler. I asked him specifically if it could be the controller, which he adamently denied. He said that even if the controller was the issue, the new one I had picked up wouldn't work. He also ran a CO detection test, even though they unit wasn't running, which we got charged $42 for - complete waste. I went back the next day myself and swapped out the controller for a new one just in case that was part of the issue. That's all it took to get the boiler running fine. I fixed it in 30 minutes, and their expert couldn't figure out what was wrong with it after 2 hours, saying we needed to replace it - which they charged us $320 for. Complete waste. Will never use again. FYI - they charge $128/hour, including time to travel to the site, plus additional fees!

1
★☆☆☆☆

Paid $320 to have their "expert" boiler technician come out to inspect and turn on the boiler. He spent 2 hours trying to get the thing running and couldn't. He convinced me I would need to replace the boiler. I asked him specifically if it could be the controller, which he adamently denied. He said that even if the controller was the issue, the new one I had picked up wouldn't work. He also ran a CO detection test, even though they unit wasn't running, which we got charged $42 for - complete waste. I went back the next day myself and swapped out the controller for a new one just in case that was part of the issue. That's all it took to get the boiler running fine. I fixed it in 30 minutes, and their expert couldn't figure out what was wrong with it after 2 hours, saying we needed to replace it - which they charged us $320 for. Complete waste. Will never use again. FYI - they charge $128/hour, including time to travel to the site, plus additional fees!

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I was very pleased with the service Bruce Nelson Plumbing and Heating provided. They took care of all of the plumbing problems and the service technician was very neat, clean, and thourough. The price was accurate according to the amount of work completed.

5
★★★★★

I was very pleased with the service Bruce Nelson Plumbing and Heating provided. They took care of all of the plumbing problems and the service technician was very neat, clean, and thourough. The price was accurate according to the amount of work completed.

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I had a guy come out to my house for a backed up toilet, it took the guy a really long time and he smelled like alchohol. His name was Joe something. Not a good place to call for service, very expensive!

1
★☆☆☆☆

I had a guy come out to my house for a backed up toilet, it took the guy a really long time and he smelled like alchohol. His name was Joe something. Not a good place to call for service, very expensive!

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