Petco

★★★☆☆
  • 2277 Ford Pkwy

    Saint Paul, MN 55116

    Map & Directions
  • 651-696-1906

2.6 5
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Would have given it zero stars if it were any option. This Petco on Ford Parkway has the worst customer service of any store I have ever been too. The employees are usually nowhere to be found and on the rare occasion they are they are rude, snooty, and temperamental. Don't ever bring in a water sample that is nitrate high from 1 tank if you have more than 1 because they will refuse to sell you any fish for weeks and give you attitude if you question it. Don't ever buy plants because they will write down the wrong checkout number and the clerk will get angry for you at it and delay your checkout for 15 minutes. And that's supposing you can find anything because they are out of stock of many things. It's like a Seinfeld episode of the Pet Nazi's!

1
★☆☆☆☆

Would have given it zero stars if it were any option. This Petco on Ford Parkway has the worst customer service of any store I have ever been too. The employees are usually nowhere to be found and on the rare occasion they are they are rude, snooty, and temperamental. Don't ever bring in a water sample that is nitrate high from 1 tank if you have more than 1 because they will refuse to sell you any fish for weeks and give you attitude if you question it. Don't ever buy plants because they will write down the wrong checkout number and the clerk will get angry for you at it and delay your checkout for 15 minutes. And that's supposing you can find anything because they are out of stock of many things. It's like a Seinfeld episode of the Pet Nazi's!

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Correction!!! - Should have given zero stars! Have taken my dogs there for grooming for several years with no problems or complaints. This Sunday I took them in for a 9:00 a.m. appointment. I was asked for proof of vaccinations. I have NEVER been asked for this before. Of course my dogs are vaccinated, but I had removed their collars (with rabies tags) to wash them. They refused to do the grooming even though I have been a customer for years. They would not cut me any slack by letting me bring in proof when I picked the dogs up. Nobody has ever told me I need to bring in proof, nor was it mentioned when I made the appointment. I will never go back there again.

1
★☆☆☆☆

Correction!!! - Should have given zero stars! Have taken my dogs there for grooming for several years with no problems or complaints. This Sunday I took them in for a 9:00 a.m. appointment. I was asked for proof of vaccinations. I have NEVER been asked for this before. Of course my dogs are vaccinated, but I had removed their collars (with rabies tags) to wash them. They refused to do the grooming even though I have been a customer for years. They would not cut me any slack by letting me bring in proof when I picked the dogs up. Nobody has ever told me I need to bring in proof, nor was it mentioned when I made the appointment. I will never go back there again.

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These guys gave my cat a lion cut. It was adequate, but hardly pretty. Other groomers in town do a much cleaner, nicer job for same price. Girls were nice and dealt well with my cat, but he was decidedly less than fashionable.

PROS: did the job
CONS: not so pretty

3
★★★☆☆

These guys gave my cat a lion cut. It was adequate, but hardly pretty. Other groomers in town do a much cleaner, nicer job for same price. Girls were nice and dealt well with my cat, but he was decidedly less than fashionable.

PROS: did the job
CONS: not so pretty

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I took my little puppy to get a haircut and when I walked in the door,the poor girl that was working was the only one,as two people called in sick!She was great,gave attention to each animal and gave a great cut!!!

4
★★★★☆

I took my little puppy to get a haircut and when I walked in the door,the poor girl that was working was the only one,as two people called in sick!She was great,gave attention to each animal and gave a great cut!!!

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I really like Petco. It's bright, clean, organized and the staff are really nice. They have such a wide variety of cat and dog products it's amazing. I buy my cat food and cat litter and cat toys here always and have always been happy with the products. I don't notice a price difference on what I buy here from Walmart or Target. There are some pricey pet foods here but that's not what I buy. The staff is knowledgable and can help with questions.

4
★★★★☆

I really like Petco. It's bright, clean, organized and the staff are really nice. They have such a wide variety of cat and dog products it's amazing. I buy my cat food and cat litter and cat toys here always and have always been happy with the products. I don't notice a price difference on what I buy here from Walmart or Target. There are some pricey pet foods here but that's not what I buy. The staff is knowledgable and can help with questions.

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