Nola's Flowers LLC

★★★☆☆
  • 159 Main St

    Winona, MN 55987

    Map & Directions
  • 507-454-3500

About Nola's Flowers LLC

Hours
Mon-Fri 8:30am-5:30pm, Sat 8:30am-4pm
3.2 5
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I would NOT recommended anyone go to Nola's Flowers!!!
I had went with my mom for my sister's wedding to get prices and ideas for bouquets. My sister had, had wonderful email correspondence with Nola. When my mom and I were there Nola did not give much help with ideas, as any bridal party we are on a budget and had to ask a lot of questions in order to get anywhere. Nola did spend some time with us, but toward the end we could tell she was getting impatient. Told us that she had to get to her other work, and have my sister call her with a decision, because SHE "had to move on." We had also told her what other place we had been too for an estimate and Nola went ahead and bashed the other store and told us "Good Luck with Hy-Vee" when we didn't leave a deposit. It just felt like she didn't need our business and didn't care if she got it. After telling others our story, we have heard, this is typical behavior from Nola.
But, what REALLY disappointed me and caused me to write this review, was Nola's phone call to my sister to see if she was going to go with Nola for flowers. My sister told her no she would not be going with her, then explained to her about our experience. Nola had no apologies for her and said WE were LYING!!! I have been in customer service for 11 years and thought that was VERY uncalled for and unprofessional!!!

1
★☆☆☆☆

I would NOT recommended anyone go to Nola's Flowers!!!
I had went with my mom for my sister's wedding to get prices and ideas for bouquets. My sister had, had wonderful email correspondence with Nola. When my mom and I were there Nola did not give much help with ideas, as any bridal party we are on a budget and had to ask a lot of questions in order to get anywhere. Nola did spend some time with us, but toward the end we could tell she was getting impatient. Told us that she had to get to her other work, and have my sister call her with a decision, because SHE "had to move on." We had also told her what other place we had been too for an estimate and Nola went ahead and bashed the other store and told us "Good Luck with Hy-Vee" when we didn't leave a deposit. It just felt like she didn't need our business and didn't care if she got it. After telling others our story, we have heard, this is typical behavior from Nola.
But, what REALLY disappointed me and caused me to write this review, was Nola's phone call to my sister to see if she was going to go with Nola for flowers. My sister told her no she would not be going with her, then explained to her about our experience. Nola had no apologies for her and said WE were LYING!!! I have been in customer service for 11 years and thought that was VERY uncalled for and unprofessional!!!

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My mother ordered my 3 gerber daisies to be delivered to the local college. Within 72 hours 2 of the daisies were completely dead and the 3rd was well on it's way to dying. Both my mother and I called to complain and we were both told that it was our fault and that the flowers were fresh and beautiful and we must be lying. Nola herself refused to give any sort of refund or deliver a new arrangement. I have worked in customer service for 5 years and my mother for 20 and this was by far the worst customer service we had ever received.

1
★☆☆☆☆

My mother ordered my 3 gerber daisies to be delivered to the local college. Within 72 hours 2 of the daisies were completely dead and the 3rd was well on it's way to dying. Both my mother and I called to complain and we were both told that it was our fault and that the flowers were fresh and beautiful and we must be lying. Nola herself refused to give any sort of refund or deliver a new arrangement. I have worked in customer service for 5 years and my mother for 20 and this was by far the worst customer service we had ever received.

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I put through a long distance call to Nola's Flowers and was pleasantly surprised I was actually speaking to Nola! My requests were immediate and Nola didn't disappoint. Over the phone, she reached out, understood what was needed and her timely follow-through was exceptional. Her "can do" made a day special for someone. Nola's Flowers is much more than flowers and Nola's is highly recommended. Lori F.

5
★★★★★

I put through a long distance call to Nola's Flowers and was pleasantly surprised I was actually speaking to Nola! My requests were immediate and Nola didn't disappoint. Over the phone, she reached out, understood what was needed and her timely follow-through was exceptional. Her "can do" made a day special for someone. Nola's Flowers is much more than flowers and Nola's is highly recommended. Lori F.

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I recently needed something special to thank an employee for their hard work. Nola listened to information about the situation and delivered the perfect arrangement -- she hit all the right colors and even seemed to figure out the personality of the recipient. This was service and product that exceeded expectations and was delivered with a smile. Highly recommend this store!

5
★★★★★

I recently needed something special to thank an employee for their hard work. Nola listened to information about the situation and delivered the perfect arrangement -- she hit all the right colors and even seemed to figure out the personality of the recipient. This was service and product that exceeded expectations and was delivered with a smile. Highly recommend this store!

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This place is top-notch! Nola is dedicated to her work, has amazing artistic ability, and does what it takes to get the job done. Her shop is beautifully decorated with flowers, plants, and artwork. The bouquets and arrangements she puts together are gorgeous. She knows her stuff and can easily suggest flowers that work with your wedding, theme, etc. Her prices are a little more than some other florists in Winona -- but it is well worth it!!

4
★★★★☆

This place is top-notch! Nola is dedicated to her work, has amazing artistic ability, and does what it takes to get the job done. Her shop is beautifully decorated with flowers, plants, and artwork. The bouquets and arrangements she puts together are gorgeous. She knows her stuff and can easily suggest flowers that work with your wedding, theme, etc. Her prices are a little more than some other florists in Winona -- but it is well worth it!!

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