Eichtens Market & Grill

★★★★☆
  • 16440 Lake Blvd

    Center City, MN 55012

    Map & Directions
  • 651-257-1566

About Eichtens Market & Grill

Hours
Sun 8am-3:30pm, Tue 9am-3pm, Thu 9am-3pm, Wed 8am-3pm, Fri 9am-7pm, Sat 8am-6:30pm
3.7143 7
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I went to Eichten's yesterday to get some buffalo meat and other items. I was happy with what I bought, but was extremely disappointed that they did not have their American flag at half mast in memory of the 26 children lost in the

3
★★★★★

I went to Eichten's yesterday to get some buffalo meat and other items. I was happy with what I bought, but was extremely disappointed that they did not have their American flag at half mast in memory of the 26 children lost in the

.

I wanted to write a formal letter to tell you of my lunch experience on Sunday, April 10, 2011. My husband and I stopped to have lunch as we have never been to Eichten's, and we were quite happy with the initial atmosphere. We sat down at 12:15pm and ordered our food (I ordered the naked burger with waffle fries & salad - my husband ordered a bison burger with waffle fries and a side of bison chili). 45 minutes later, our lunch finally came out. We were not happy with the long wait, but were patient and did not complain. When the waitress brought our order, she put down a hamburger with american cheese in front of me, and I said no, that is his because I don't eat cheese (allergic). My husband said he didn't order american cheese, and the other hamburger was his. The waitress asked me why I wouldn't eat mine with the cheese - which I was taken back by and just replied "I don't eat cheese". So, she took it back and literally 1 minute later, puts down the plate in front of me and walks away. I look down, and there was american cheese on the side of the burger - I proceeded to turn it over because it reeked of cheese, and THEY SCRAPED IT OFF AND TURNED IT OVER thinking I was stupid enough to NOT notice!!!!! I had also asked for it well-done, and at that time I cut halfway into it and saw it was still pink inside. So, my husband took my plate up to the counter and told them they scraped the cheese off - that I wanted a new hamburger and to please make it well-done. Then about 2 minutes later, a brown, well-cooked hamburger was brought out, and she walked away fast again. I looked down, and that same cheese that was on the side of the hamburger before was STILL THERE, PLUS that was the same burger I had cut halfway into before my husband took it up the 2nd time!!! Now I was furious. So then the waitress came back to ask if we were enjoying the food and I told her she can take the burger back - take it off the bill and I don't want anything!

I proceeded to tell her how disappointed I was - especially because I am a business owner myself (I own a store in downtown Center City) and our customers always ask where to eat in this area. I told her that after this experience, I would be sure to tell anyone who asked how Eichten's was exactly what my personal experience was. She did not apologize, but instead returned a few minutes later to tell me that the cook insisted that SHE cut into the burger to make sure it was well-done. That completely insulted my intelligence and I was blown away that I was being accused of being in the wrong when there was STILL cheese on the burger, which was the main problem! How hard is it to cook a new burger and bring it out! What did the cook want, a law suit to be brought on from trying to trick someone that there wasn't cheese on it when they are allergic to it?! UNBELIEVABLE! I told our waitress to tell the cook she was a liar.

To top things off, we finally got our bill, and were told that she took off the chili and my drink from the bill. My husband looked at it, and saw that although she DID do that, she added on Wedges for $3.00, which neither of us had or even ordered. So then we had to have the girl take that off at the register, and the whole time, the lady cook in the back room was giving me the look of death and staring me down. If she hates her job that much, she should NOT be there. I was offered a complimentary bowl of soup, but I declined because after 3 times of that happening, all I thought was that soup is going to have something in it it's NOT supposed to have, and on purpose. Shame on that cook for being so low. And for giving your restaurant such a bad name. Our waitress did not get a tip either.

There was a family of 6 that sat down at the same exact time that we did - and when we left, a full hour later, they were STILL waiting for their food. Maybe you are aware that your service is very slow, but really? Waiting 45 minutes to an hour+ for food??? That's horrible service.

I'm sorry to have to complain, that is not my nature, but I am still in shock over my experience. It's just a true shame.

1
★☆☆☆☆

I wanted to write a formal letter to tell you of my lunch experience on Sunday, April 10, 2011. My husband and I stopped to have lunch as we have never been to Eichten's, and we were quite happy with the initial atmosphere. We sat down at 12:15pm and ordered our food (I ordered the naked burger with waffle fries & salad - my husband ordered a bison burger with waffle fries and a side of bison chili). 45 minutes later, our lunch finally came out. We were not happy with the long wait, but were patient and did not complain. When the waitress brought our order, she put down a hamburger with american cheese in front of me, and I said no, that is his because I don't eat cheese (allergic). My husband said he didn't order american cheese, and the other hamburger was his. The waitress asked me why I wouldn't eat mine with the cheese - which I was taken back by and just replied "I don't eat cheese". So, she took it back and literally 1 minute later, puts down the plate in front of me and walks away. I look down, and there was american cheese on the side of the burger - I proceeded to turn it over because it reeked of cheese, and THEY SCRAPED IT OFF AND TURNED IT OVER thinking I was stupid enough to NOT notice!!!!! I had also asked for it well-done, and at that time I cut halfway into it and saw it was still pink inside. So, my husband took my plate up to the counter and told them they scraped the cheese off - that I wanted a new hamburger and to please make it well-done. Then about 2 minutes later, a brown, well-cooked hamburger was brought out, and she walked away fast again. I looked down, and that same cheese that was on the side of the hamburger before was STILL THERE, PLUS that was the same burger I had cut halfway into before my husband took it up the 2nd time!!! Now I was furious. So then the waitress came back to ask if we were enjoying the food and I told her she can take the burger back - take it off the bill and I don't want anything!

I proceeded to tell her how disappointed I was - especially because I am a business owner myself (I own a store in downtown Center City) and our customers always ask where to eat in this area. I told her that after this experience, I would be sure to tell anyone who asked how Eichten's was exactly what my personal experience was. She did not apologize, but instead returned a few minutes later to tell me that the cook insisted that SHE cut into the burger to make sure it was well-done. That completely insulted my intelligence and I was blown away that I was being accused of being in the wrong when there was STILL cheese on the burger, which was the main problem! How hard is it to cook a new burger and bring it out! What did the cook want, a law suit to be brought on from trying to trick someone that there wasn't cheese on it when they are allergic to it?! UNBELIEVABLE! I told our waitress to tell the cook she was a liar.

To top things off, we finally got our bill, and were told that she took off the chili and my drink from the bill. My husband looked at it, and saw that although she DID do that, she added on Wedges for $3.00, which neither of us had or even ordered. So then we had to have the girl take that off at the register, and the whole time, the lady cook in the back room was giving me the look of death and staring me down. If she hates her job that much, she should NOT be there. I was offered a complimentary bowl of soup, but I declined because after 3 times of that happening, all I thought was that soup is going to have something in it it's NOT supposed to have, and on purpose. Shame on that cook for being so low. And for giving your restaurant such a bad name. Our waitress did not get a tip either.

There was a family of 6 that sat down at the same exact time that we did - and when we left, a full hour later, they were STILL waiting for their food. Maybe you are aware that your service is very slow, but really? Waiting 45 minutes to an hour+ for food??? That's horrible service.

I'm sorry to have to complain, that is not my nature, but I am still in shock over my experience. It's just a true shame.

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A fun place to visit, many cheese and meat options. They also have a maze for kids. Family owned. I recommend stopping if your in the area.

4
★★★★☆

A fun place to visit, many cheese and meat options. They also have a maze for kids. Family owned. I recommend stopping if your in the area.

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Famous for their bison and artisan cheese market worth the drive. But it is no bull that their bistro offers good homemade soups and sandwich lunches and tasty evening meals in a small quaint dining room. One of the best walleye sandwiches around and their bison burgers are great paired with one of the many imported brews they carry. A local favorite so get there early on nights with live music and join in the fun. Save room for pie!

4
★★★★☆

Famous for their bison and artisan cheese market worth the drive. But it is no bull that their bistro offers good homemade soups and sandwich lunches and tasty evening meals in a small quaint dining room. One of the best walleye sandwiches around and their bison burgers are great paired with one of the many imported brews they carry. A local favorite so get there early on nights with live music and join in the fun. Save room for pie!

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Yo homeboys, Eichtens be represtent'n up in here son. day got dat shizzle wit dat grizzle. Nom sane? Word to ya mother. Dats just how it gotsta be. yaya

5
★★★★★

Yo homeboys, Eichtens be represtent'n up in here son. day got dat shizzle wit dat grizzle. Nom sane? Word to ya mother. Dats just how it gotsta be. yaya

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.

My family and I whent in before the dinner rush. The place was empty, no one greated us. We sat forever and listened to the chef argue and berate the staff. The atmosphere was uncomfortable. Our server was indiferent and didn't want to be there. Our childrens bison burgers was overpriced with moldy cheese and stale bread. My steak was bland and undercooked and I would of sent it back had the sever returned to the table. The portion size of my husbands pasta was tiny. Then again there was a blond hair in it, so he stopped eating after a few bites. We stoped for fast food on our way home. Didn't bother with the overpriced beer as it was out in the middle of no where and didn't want to risk a ticket. The place was trying to pass themselves off as being upscale by failing by a long shot.

0
★☆☆☆☆

My family and I whent in before the dinner rush. The place was empty, no one greated us. We sat forever and listened to the chef argue and berate the staff. The atmosphere was uncomfortable. Our server was indiferent and didn't want to be there. Our childrens bison burgers was overpriced with moldy cheese and stale bread. My steak was bland and undercooked and I would of sent it back had the sever returned to the table. The portion size of my husbands pasta was tiny. Then again there was a blond hair in it, so he stopped eating after a few bites. We stoped for fast food on our way home. Didn't bother with the overpriced beer as it was out in the middle of no where and didn't want to risk a ticket. The place was trying to pass themselves off as being upscale by failing by a long shot.

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This place rocks! The great little cheese shop has a HUGE variety of gouda cheese! I hear the Eichten's family studied in Belgium on how to make the gouda cheese...let me tell you...you can taste it!

The bistro connected to the cheese shop is AWESOME!!! I had the special of the night and it was Bison Tenderloin with Gorgonzola sauce with fingerling potatoes,& spring onions over asparagus! My boyfriend had the Bison Burger that had a Tilsit cheese (homemade and sold in the store) that was so juicy!

HIGHLY Recommend. They have a lot of Belgium Beer as well!

2
★★★★★

This place rocks! The great little cheese shop has a HUGE variety of gouda cheese! I hear the Eichten's family studied in Belgium on how to make the gouda cheese...let me tell you...you can taste it!

The bistro connected to the cheese shop is AWESOME!!! I had the special of the night and it was Bison Tenderloin with Gorgonzola sauce with fingerling potatoes,& spring onions over asparagus! My boyfriend had the Bison Burger that had a Tilsit cheese (homemade and sold in the store) that was so juicy!

HIGHLY Recommend. They have a lot of Belgium Beer as well!

 

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