Best Buy

★★★☆☆
  • 15300 Cedar Ave

    Apple Valley, MN 55124

    Map & Directions
  • 952-431-2466

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 10am-8pm
Special Offer
Hot Deals on Electronics

Shopping

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Specialty Shops and Services
Best Buy Categories
Magnolia Design Center Products
Magnolia Home Theater Products
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    .

    Staff is always very knowledgable and willing to accomodate me. They are friendly, and can help you find what you're looking for in the store. My only complaint is that they ask too often if they can help me.

    4
    ★★★★☆

    Staff is always very knowledgable and willing to accomodate me. They are friendly, and can help you find what you're looking for in the store. My only complaint is that they ask too often if they can help me.

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    .

    I went to Best Buy in Apple valley and ordered all new appliaces, this was a huge task for the sales associate, even though I had everything picked out and all the research done, I even had all of their SKU numbers so they just needed to enter it into his computer. Still I was there for over 1.5 hours. Then when I was reviewing my reciept they some how got a Gas Dryer on there when I wrote down the electric dryer SKU. I dont even know how he got the gas dryer information! When I went to call in and fix it, the phone rang for about 5 min, just when I was about to hang up a nice lady answered the phone, I told her the situation and she transers me back to appliances, the phone rings for another min then I can only imagine that I got bounced back to her and she just picks up the phone without saying anything and puts me on hold, 1 min later someone answers in appliances. he said that he will fix it and call me back. He calls me back within 5 min and tells me my delivery day has now changed... I told him that woudlnt work, so he called people and fixed it... Main issue here, they are bad at phones, and some of the people that work there should have gotten fired when they dismissed all of the other people.

    0
    ★☆☆☆☆

    I went to Best Buy in Apple valley and ordered all new appliaces, this was a huge task for the sales associate, even though I had everything picked out and all the research done, I even had all of their SKU numbers so they just needed to enter it into his computer. Still I was there for over 1.5 hours. Then when I was reviewing my reciept they some how got a Gas Dryer on there when I wrote down the electric dryer SKU. I dont even know how he got the gas dryer information! When I went to call in and fix it, the phone rang for about 5 min, just when I was about to hang up a nice lady answered the phone, I told her the situation and she transers me back to appliances, the phone rings for another min then I can only imagine that I got bounced back to her and she just picks up the phone without saying anything and puts me on hold, 1 min later someone answers in appliances. he said that he will fix it and call me back. He calls me back within 5 min and tells me my delivery day has now changed... I told him that woudlnt work, so he called people and fixed it... Main issue here, they are bad at phones, and some of the people that work there should have gotten fired when they dismissed all of the other people.

    Pros: Everyone seems happy to be working there

    Cons: Phone service, making mistakes

    .

    Normally, I would let things go but the treatment I recieved by the store especially the television department is totally unacceptable. The television department is lacking basic knowledge about their televisions. They single out customers and disciminate. I am of middle eastern decent, I overheard the manager Kenny using racial slurs against me. Treated me as I didn't know anything. He had no knowledge whatsoever about his products, and he was extemely rude! If any administrator is reading this, you need to discipline your employee's and make sure this doesnt happen again!

    0
    ★☆☆☆☆

    Normally, I would let things go but the treatment I recieved by the store especially the television department is totally unacceptable. The television department is lacking basic knowledge about their televisions. They single out customers and disciminate. I am of middle eastern decent, I overheard the manager Kenny using racial slurs against me. Treated me as I didn't know anything. He had no knowledge whatsoever about his products, and he was extemely rude! If any administrator is reading this, you need to discipline your employee's and make sure this doesnt happen again!

    Pros: Good Location

    Cons: Horrible Television Department!

    .

    Best Buy has a ton of CD's, and everything else you need! They even have fridges and stuff. The CD's are reasonably priced, and they have CD's that normal places don't have. They also have a ton of video games, and you can try out some games on the TV's there. You can also test out all the computers and laptops.

    5
    ★★★★★

    Best Buy has a ton of CD's, and everything else you need! They even have fridges and stuff. The CD's are reasonably priced, and they have CD's that normal places don't have. They also have a ton of video games, and you can try out some games on the TV's there. You can also test out all the computers and laptops.

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    .

    nice people, they say hi when you come in. they help you find what you are looking for. its a big store. only if they putt grand theft auto back on the shalf.

    5
    ★★★★★

    nice people, they say hi when you come in. they help you find what you are looking for. its a big store. only if they putt grand theft auto back on the shalf.

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    .

    Best Buy always has whatever electronics you could ever be looking for. They usually have a wide selection of every catagory and always have friendly service. I recently got a 20" tube TV for just over $100.

    4
    ★★★★☆

    Best Buy always has whatever electronics you could ever be looking for. They usually have a wide selection of every catagory and always have friendly service. I recently got a 20" tube TV for just over $100.

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    We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Apple Valley Best Buy now!

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