Knox Jewelers

★★★★★
Unique hand-crafted ring designs made to order by on site master artisans. Voted Top Rated Jewelry Store in Best of Citysearch Recent Poll
  • 2921 Lyndale Ave S

    Minneapolis, MN 55408

    Map & Directions
  • 612-823-8752

About Knox Jewelers

Categories
Hours
Monday 10:30 - 6:00 Tuesday 10:30 - 7:00 Wednesday 10:30 - 6:00 Thursday 10:30 - 7:00 Friday 10:30 - 6:00 Saturday 10:30 - 5:00 Sunday Closed

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I give this store a five out of five star rating for their superior customer service and care. I love everyone here specially their manager!

5
★★★★★

I give this store a five out of five star rating for their superior customer service and care. I love everyone here specially their manager!

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.

Ideal jewelers! I have never felt more welcomed nor received such patience from any jeweler while I asked many questions and took a long time to choose the right stone for the perfect engagement ring. The ring was perfect to the finest

3
★★★★★

Ideal jewelers! I have never felt more welcomed nor received such patience from any jeweler while I asked many questions and took a long time to choose the right stone for the perfect engagement ring. The ring was perfect to the finest

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Knox Jewelers was superb! I searched around online looking for my fiance's engagement ring and continually found myself returning to Knox Jewelers. The fact that they're locally owned piqued my interest. They're not pushy, they're

3
★★★★★

Knox Jewelers was superb! I searched around online looking for my fiance's engagement ring and continually found myself returning to Knox Jewelers. The fact that they're locally owned piqued my interest. They're not pushy, they're

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I am happily married know with the most beautiful engagement ring and wedding band. Both unique and special because I know they were handcrafted for me. Living first overseas then in a rural area of the US, our search for rings was done online. I knew this ring was for me the minute I saw it and it was just as beautiful in person as the photos online. When the wedding band arrived there was a small flaw in the metal (a small chip where the diamonds met with the band), we contacted Brain at Knox and that same day we had a prepaid mailing label emailed to us, we returned the ring and had it back within a couple days, completely fixed and beautiful. He also had us send back the engagement ring at the same time so he could have it cleaned up for the wedding ceremony. I have nothing but wonderful things to say about Brian and Knox Jewelry, I highly recommend purchasing from here whether it be in person or online.

2
★★★★★

I am happily married know with the most beautiful engagement ring and wedding band. Both unique and special because I know they were handcrafted for me. Living first overseas then in a rural area of the US, our search for rings was done online. I knew this ring was for me the minute I saw it and it was just as beautiful in person as the photos online. When the wedding band arrived there was a small flaw in the metal (a small chip where the diamonds met with the band), we contacted Brain at Knox and that same day we had a prepaid mailing label emailed to us, we returned the ring and had it back within a couple days, completely fixed and beautiful. He also had us send back the engagement ring at the same time so he could have it cleaned up for the wedding ceremony. I have nothing but wonderful things to say about Brian and Knox Jewelry, I highly recommend purchasing from here whether it be in person or online.

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Several months ago it started as a low key decision to finally get the ring. This is a 15-year relationship so this is not a on bended knee situation. I actually planned to pick one out, ready-made at a mall store chain jeweler. Friends convinced me otherwise so I ended up at a local, high-end, well-known jeweler where I had a less than desirable customer service experience. That bad experience led me to months of researching rings, diamonds and jewelers. I had settled on a half bezel setting from an online couture jewelry business, but just couldnt bring myself to order it, and the diamond, sight unseen. When looking online I stumbled across the exact same ring at Knox Jewelers so I visited the store to try it on. Lo and behold, the ring looked terrible on my finger. I had a meltdown in the store, in front of Brent Knox. As I wallowed in self-pity, Brent softly encouraged that as long as I was in the store, I might as well look at some other styles. He assured me that the right ring for me was out there! He was patient and extremely helpful. Brents style and approach was in stark contrast to the first in-store experience Id had at a different jeweler. The second ring I tried on at Knox was the ring. Im wearing it proudly now and it is amazing. \r\n\r\nI am very thankful to have found myself at Knox Jewelers. Brent was exceptionally easy to work with through the entire process and he never held my meltdown against me! From location (very accessible) to service (exceptional), to price (very reasonable) it was all great! It was a pleasure doing business with this company (team Knox) and I will return for more jewelry!! \r\n

2
★★★★★

Several months ago it started as a low key decision to finally get the ring. This is a 15-year relationship so this is not a on bended knee situation. I actually planned to pick one out, ready-made at a mall store chain jeweler. Friends convinced me otherwise so I ended up at a local, high-end, well-known jeweler where I had a less than desirable customer service experience. That bad experience led me to months of researching rings, diamonds and jewelers. I had settled on a half bezel setting from an online couture jewelry business, but just couldnt bring myself to order it, and the diamond, sight unseen. When looking online I stumbled across the exact same ring at Knox Jewelers so I visited the store to try it on. Lo and behold, the ring looked terrible on my finger. I had a meltdown in the store, in front of Brent Knox. As I wallowed in self-pity, Brent softly encouraged that as long as I was in the store, I might as well look at some other styles. He assured me that the right ring for me was out there! He was patient and extremely helpful. Brents style and approach was in stark contrast to the first in-store experience Id had at a different jeweler. The second ring I tried on at Knox was the ring. Im wearing it proudly now and it is amazing. \r\n\r\nI am very thankful to have found myself at Knox Jewelers. Brent was exceptionally easy to work with through the entire process and he never held my meltdown against me! From location (very accessible) to service (exceptional), to price (very reasonable) it was all great! It was a pleasure doing business with this company (team Knox) and I will return for more jewelry!! \r\n

.

My wife and I searched all over to find the right place for our wedding bands. With only a few short months before the wedding, we got the tip to check out the Knox website. My wife liked a few of the designs from the web, but fell in love with one of the custom bands. We ordered it to match her engagement ring, which I had purchased at a different store (in DC). The timing was perfect. The match with the engagement ring was perfect. The service was exceptional. I could not be happier with my experience at Knox. Thanks Brent and the whole team! -Pete

2
★★★★★

My wife and I searched all over to find the right place for our wedding bands. With only a few short months before the wedding, we got the tip to check out the Knox website. My wife liked a few of the designs from the web, but fell in love with one of the custom bands. We ordered it to match her engagement ring, which I had purchased at a different store (in DC). The timing was perfect. The match with the engagement ring was perfect. The service was exceptional. I could not be happier with my experience at Knox. Thanks Brent and the whole team! -Pete

.

Can't say enough good things about Knox Jewelers. My fiance designed my engagement ring there and was completely satisfied with the process. The craftsmanship of my ring is unbelievable. Not one minor imperfection to report and that is saying a lot coming from a perfectionist like me. Ryan Knox is incredibly personable without being an over the top salesman. Over the course of 6 months he worked with my fiance to make sure every aspect of the ring design was exactly what he wanted. Ryan patiently assisted my fiance through three different batches of diamonds and about a million different design proofs. We were so lucky to have found Knox Jewelers.

2
★★★★★

Can't say enough good things about Knox Jewelers. My fiance designed my engagement ring there and was completely satisfied with the process. The craftsmanship of my ring is unbelievable. Not one minor imperfection to report and that is saying a lot coming from a perfectionist like me. Ryan Knox is incredibly personable without being an over the top salesman. Over the course of 6 months he worked with my fiance to make sure every aspect of the ring design was exactly what he wanted. Ryan patiently assisted my fiance through three different batches of diamonds and about a million different design proofs. We were so lucky to have found Knox Jewelers.

.

After looking locally (Washington, DC) for engagement rings and not finding anything we loved, my financee and I found Knox Jewelers thanks to a Google image search. The more we looked around their page, the more excited we became. There were a dozen or more rings on their site that we liked more than every ring we had seen elsewhere!\n\nWe ended up customizing one of their designs, and the entire process was very painless. Despite not being able to see or touch the ring from half a continent away, I felt like I was making a well-informed decision, thanks to the pictures and CAD-style schematics that were emailed to me.\n\nMy fiancee is thrilled with the ring and has received many compliments. I am thrilled with the ring and especially with how easy and successful it was to work with Knox Jewelers to buy a ring from across the country.

2
★★★★★

After looking locally (Washington, DC) for engagement rings and not finding anything we loved, my financee and I found Knox Jewelers thanks to a Google image search. The more we looked around their page, the more excited we became. There were a dozen or more rings on their site that we liked more than every ring we had seen elsewhere!\n\nWe ended up customizing one of their designs, and the entire process was very painless. Despite not being able to see or touch the ring from half a continent away, I felt like I was making a well-informed decision, thanks to the pictures and CAD-style schematics that were emailed to me.\n\nMy fiancee is thrilled with the ring and has received many compliments. I am thrilled with the ring and especially with how easy and successful it was to work with Knox Jewelers to buy a ring from across the country.

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Honestly you have to hear the whole story to appreciate the service provided by Brian and company.\r\n\r\n A couple of months ago I sent a message inquiring about purchasing a ring. I am currently working in Afghanistan so right from the start there were obstacles that we had to overcome.\r\n\r\nI had a time frame in which I wanted to get the ring. Unfortunately, due to the extensive amount of work that goes into creating the ring that I wanted, we weren't able to make the deadline. No problem. Brian had a number of different ways that we could approach and solve the issue. We were able to devise a plan so that I had a ring during my vacation to propose with. (That doesn't include how they took the time to search for possible ways to ship it to me in Dubai and the Maldives. Probably time consuming but they gave it a try.)\r\n\r\nSo on a beautiful night in Maldives, under the light of the moon, I proposed, and she said yes. I contacted Brian as soon as possible and let him know that the ring fit perfectly. That very same day he had it in the mail on its way to Afghanistan.\r\n\r\nShortly after our vacation the ring arrived in Afghanistan. If you are looking at rings on the internet, please know this, it doesn't come close to the real thing! I opened the box and it glittered with a thousand rays of light! Unfortunately I had to restrain myself until I was able to see her at lunch and let her have the symbol of my love for her.\r\n\r\nI walked her into the sunlight, got down on one knee again, and opened the box. If you could only see her face. Her facial expression was priceless. All the time that I waited and the patience of Brian and company paid off ten fold. \r\n\r\nHonesty, I can never say enough how much I appreciate the help and attention to my personal situation here. You added a piece of magic to a beautiful future. Thank you!

2
★★★★★

Honestly you have to hear the whole story to appreciate the service provided by Brian and company.\r\n\r\n A couple of months ago I sent a message inquiring about purchasing a ring. I am currently working in Afghanistan so right from the start there were obstacles that we had to overcome.\r\n\r\nI had a time frame in which I wanted to get the ring. Unfortunately, due to the extensive amount of work that goes into creating the ring that I wanted, we weren't able to make the deadline. No problem. Brian had a number of different ways that we could approach and solve the issue. We were able to devise a plan so that I had a ring during my vacation to propose with. (That doesn't include how they took the time to search for possible ways to ship it to me in Dubai and the Maldives. Probably time consuming but they gave it a try.)\r\n\r\nSo on a beautiful night in Maldives, under the light of the moon, I proposed, and she said yes. I contacted Brian as soon as possible and let him know that the ring fit perfectly. That very same day he had it in the mail on its way to Afghanistan.\r\n\r\nShortly after our vacation the ring arrived in Afghanistan. If you are looking at rings on the internet, please know this, it doesn't come close to the real thing! I opened the box and it glittered with a thousand rays of light! Unfortunately I had to restrain myself until I was able to see her at lunch and let her have the symbol of my love for her.\r\n\r\nI walked her into the sunlight, got down on one knee again, and opened the box. If you could only see her face. Her facial expression was priceless. All the time that I waited and the patience of Brian and company paid off ten fold. \r\n\r\nHonesty, I can never say enough how much I appreciate the help and attention to my personal situation here. You added a piece of magic to a beautiful future. Thank you!

.

Brent was nothing less than perfect when walking through the design to manufacture and finally delivery of my engagement ring (A. Siempre). The process was very simple and I felt comfortable the entire time. The craftsmanship is exquisite and the ring is a one of a kind. He even sent me pictures of the entire process as the ring was being built to order! WOW!

2
★★★★★

Brent was nothing less than perfect when walking through the design to manufacture and finally delivery of my engagement ring (A. Siempre). The process was very simple and I felt comfortable the entire time. The craftsmanship is exquisite and the ring is a one of a kind. He even sent me pictures of the entire process as the ring was being built to order! WOW!

Pros: Exquisite quality and design coupled with Great customer sev

Cons: a bit pricey

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Everything that has already been said on this site is 100% accurate. Knox and Brian are very easy to work with even if you never set foot in their store. The quality of their work is second to none!

2
★★★★★

Everything that has already been said on this site is 100% accurate. Knox and Brian are very easy to work with even if you never set foot in their store. The quality of their work is second to none!

Pros: Service, no-pressure sales

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Brian was so easy to work with and very patient with all my questions, responding to my emails in a timely manner and always professional. Never did I feel as if he was rushing nor pressuring me to buy an ring, even though it took several months before making a decision. I live in the West Coast, and so all communications were done through emails and phone calls. If you're nervous about buying a ring via online, don't be with Knox Jewelers. The quality of the experience and especially the quality of the engagement ring was better than I could have imagined. My fiance absolutely loves it and continues to receive compliments from the people she meets.\n\nI'm now ready to buy the wedding band, and have no hesitation about who's going to craft it...Knox!

2
★★★★★

Brian was so easy to work with and very patient with all my questions, responding to my emails in a timely manner and always professional. Never did I feel as if he was rushing nor pressuring me to buy an ring, even though it took several months before making a decision. I live in the West Coast, and so all communications were done through emails and phone calls. If you're nervous about buying a ring via online, don't be with Knox Jewelers. The quality of the experience and especially the quality of the engagement ring was better than I could have imagined. My fiance absolutely loves it and continues to receive compliments from the people she meets.\n\nI'm now ready to buy the wedding band, and have no hesitation about who's going to craft it...Knox!

Pros: Customer Service & Quality of Enagement Ring

Cons: Absolutely Nothing

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Unique and beautiful rings, great customer service, and relaxed environment, really made the engagement ring buying experience great. Would recommend to anyone!

2
★★★★★

Unique and beautiful rings, great customer service, and relaxed environment, really made the engagement ring buying experience great. Would recommend to anyone!

Pros: Beautiful custom rings, relaxed environment.

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The service was great. They helped me pick out the perfect engagement ring, without being pushy at all. I'm very pleased with the ring I chose and my fiance loves it too. I'd recommend it to anyone looking for a quality engagement ring.

2
★★★★★

The service was great. They helped me pick out the perfect engagement ring, without being pushy at all. I'm very pleased with the ring I chose and my fiance loves it too. I'd recommend it to anyone looking for a quality engagement ring.

Pros: Quality Rings and Diamonds/ Not pushy at all

Cons: slightly more expensive then other jewelers

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I went to every jewelry store in the twin cities to find the perfect wedding ring. I'm so glad to have found Knox Jewelers in Minneapolis. Knox Jewelers is top notch in every way! The customer service is outstanding...thanks Brent! I love my ring! I found a beautiful ring in the case and Brent helped me change a few details to make it exactly like I wanted and one of a kind. I highly recommend Knox Jewelers. Caren

2
★★★★★

I went to every jewelry store in the twin cities to find the perfect wedding ring. I'm so glad to have found Knox Jewelers in Minneapolis. Knox Jewelers is top notch in every way! The customer service is outstanding...thanks Brent! I love my ring! I found a beautiful ring in the case and Brent helped me change a few details to make it exactly like I wanted and one of a kind. I highly recommend Knox Jewelers. Caren

Pros: Quality Jewelry and Customer Service!

Cons: None.

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My ring is absolutely gorgeous. the best part was the excellent communication between us and knox. We live in a different state and have never set foot inside their store but we could not be happier with the experiance. We are now working on our wedding bands and would not think of anyone else. Brian Knox is extremely promp and professional. Very patiant with all of our difficult requests.

2
★★★★★

My ring is absolutely gorgeous. the best part was the excellent communication between us and knox. We live in a different state and have never set foot inside their store but we could not be happier with the experiance. We are now working on our wedding bands and would not think of anyone else. Brian Knox is extremely promp and professional. Very patiant with all of our difficult requests.

Pros: quick responce, friendly, beautiful work

Cons: located far away from us

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The ring and service was outstanding. I was out of town getting an engagement ring and I read MANY reviews of Knox jewelers that were positive. I had a great experience and I give them the highest rating. I will consider them for my wedding bands as well. The engagement ring was fantastic. All the dealings over the phone and email were detailed and professional. Lots of patience was shown on their behalf. I would use them again without a doubt.\nI come from Chicago where I can stop in Jeweler's row anytime, and I cannot to this day find a ring like this here.

2
★★★★★

The ring and service was outstanding. I was out of town getting an engagement ring and I read MANY reviews of Knox jewelers that were positive. I had a great experience and I give them the highest rating. I will consider them for my wedding bands as well. The engagement ring was fantastic. All the dealings over the phone and email were detailed and professional. Lots of patience was shown on their behalf. I would use them again without a doubt.\nI come from Chicago where I can stop in Jeweler's row anytime, and I cannot to this day find a ring like this here.

Pros: Great customer service, great ring and diamond, VERY good

Cons: They are out of town, but not a deal-breaker

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My fianc purchased my engagement ring from Knox Jewelers and we couldnt be happier with the ring or our experience working with Brian Knox! We live in Philadelphia, but found the ring on the Knox Jewelers website. We were looking for an antique-style ring and were really impressed with the many possibilities on the website. Each ring has a video and photographs from all different angles, which is very helpful when you cant see them in person. The ring arrived in exactly three weeks with all of the appropriate documentation and is even more stunning than it appears in the photographs! I get so many compliments on it from coworkers and friends! Brian Knox was professional, reliable, and pleasant to work with. I highly recommend ordering an engagement ring from Knox Jewelers!

2
★★★★★

My fianc purchased my engagement ring from Knox Jewelers and we couldnt be happier with the ring or our experience working with Brian Knox! We live in Philadelphia, but found the ring on the Knox Jewelers website. We were looking for an antique-style ring and were really impressed with the many possibilities on the website. Each ring has a video and photographs from all different angles, which is very helpful when you cant see them in person. The ring arrived in exactly three weeks with all of the appropriate documentation and is even more stunning than it appears in the photographs! I get so many compliments on it from coworkers and friends! Brian Knox was professional, reliable, and pleasant to work with. I highly recommend ordering an engagement ring from Knox Jewelers!

Pros: Great online selection with pictures, reliable service

.

I have to say first of all that I am from San Francisco, and sure their are alot of jewelers out west, but I got referred to Knox from family member after seeing a ring they made for his wife and I was convinced to give them a call. I started with a quick sketch and description of what I wanted and with a few calls Brian was able to send me a computerized model of our ring that was really easy to look at and make adjustments to perfect. Once we finalized the design it only took a little over a month, the ring arrived and I have to say I was beyond excited to see the results, so I opened it right away. It looks fantastic and I cannot wait to give it to my wife, she will love it!

2
★★★★★

I have to say first of all that I am from San Francisco, and sure their are alot of jewelers out west, but I got referred to Knox from family member after seeing a ring they made for his wife and I was convinced to give them a call. I started with a quick sketch and description of what I wanted and with a few calls Brian was able to send me a computerized model of our ring that was really easy to look at and make adjustments to perfect. Once we finalized the design it only took a little over a month, the ring arrived and I have to say I was beyond excited to see the results, so I opened it right away. It looks fantastic and I cannot wait to give it to my wife, she will love it!

Pros: Custom work with computer modelling so you can visulize

.

My fiance and I found Knox last winter before we got engaged. My fiance wanted a good idea of what kind of ring I was looking for which was something antique in style, one of a kind, and with a yellow sapphire. I found Knox through looking online and was immediately impressed with the selection. I had a good feeling right away! We visited in December and started working with Brent. He was very knowledgeable, friendly, and easy to work with. There was never any pressure to look at bigger rings, more expensive, etc. They brought in stones for us to look at with very quick turnaround and the quality was amazing. Also, they were very quick with the final product. We had just found the stone we were sure of and little did I know that my fiance was planning to pop the question within about 10 days from that time. He was totally fine with not being able to give me the final product ring when he asked but rather later, but Knox wanted him to be to give me my ring right away and were able to produce it in 1 week. It was a semi-custom piece...the ""adorable"" setting but with a custom crown to accommodate the cushion cut yellow sapphire we had selected. The final product is absolutely stunning and unlike anything any of friends have or anyone else's ring that I have seen.\n\nWe also got my fiance's wedding ring at Knox. Another awesome experience. We selected a titanium ring that was then sand blasted. The first ring, Knox was not happy with the result so ordered a new ring and did the process again. If they are not happy with the product, they will not sell it to you. In this case, we didn't even see the 1st ring. They didn't feel it was okay so went ahead right away and redid it.\n\nWe will definitely go back to Knox again!

2
★★★★★

My fiance and I found Knox last winter before we got engaged. My fiance wanted a good idea of what kind of ring I was looking for which was something antique in style, one of a kind, and with a yellow sapphire. I found Knox through looking online and was immediately impressed with the selection. I had a good feeling right away! We visited in December and started working with Brent. He was very knowledgeable, friendly, and easy to work with. There was never any pressure to look at bigger rings, more expensive, etc. They brought in stones for us to look at with very quick turnaround and the quality was amazing. Also, they were very quick with the final product. We had just found the stone we were sure of and little did I know that my fiance was planning to pop the question within about 10 days from that time. He was totally fine with not being able to give me the final product ring when he asked but rather later, but Knox wanted him to be to give me my ring right away and were able to produce it in 1 week. It was a semi-custom piece...the ""adorable"" setting but with a custom crown to accommodate the cushion cut yellow sapphire we had selected. The final product is absolutely stunning and unlike anything any of friends have or anyone else's ring that I have seen.\n\nWe also got my fiance's wedding ring at Knox. Another awesome experience. We selected a titanium ring that was then sand blasted. The first ring, Knox was not happy with the result so ordered a new ring and did the process again. If they are not happy with the product, they will not sell it to you. In this case, we didn't even see the 1st ring. They didn't feel it was okay so went ahead right away and redid it.\n\nWe will definitely go back to Knox again!

Pros: customization, unique designs, excellent customer service

.

Before we became engaged, my husband and I did a fair amount of searching online for an engagement ring that we both loved. We were disappointed with so many websites until we were lucky enough to find Knox Jewelers. The website was easy to navigate and there were so many beautiful rings with pictures from every angle. At the time, I thought we were just getting ideas because we live in Massachusetts, and could not go to the store to look at the rings in person. Unbeknownst to me, my husband (who had really done his homework on diamonds, metals, etc) contacted Knox and found Brian Knox extremely personable, knowledgeable, and professional. Brian was happy to custom make one of his rings in platinum for us. On our engagement day, I was absolutely blown away by the detail and beauty of my ring. It is such a sparkler, and fantastically elegant. I could not be happier with it. (I've actually been out shopping and strangers have stopped me to tell me how beautiful it is...which feels pretty great). When it came time to order wedding bands, there was only one place I needed to look. This time I personally spoke with and emailed Brian, who again custom made my band in platinum. He always responded promptly to my emails, was so kind and pleasant on the phone, and even called me to tell me that he had shipped my ring out, letting me know when to expect it. He really went above and beyond in the customer service department. I am very grateful for everything that Brian and his staff have done. My two rings are just spectacular and I am so pleased and proud to have such high quality, elegant jewelry. At some point in the future, my husband and I will head out to MN to catch a Twins game or two (he's a humongous fan) and hopefully we'll have a chance to visit the store...I might need some earrings or a right hand ring while we're there. :O)

2
★★★★★

Before we became engaged, my husband and I did a fair amount of searching online for an engagement ring that we both loved. We were disappointed with so many websites until we were lucky enough to find Knox Jewelers. The website was easy to navigate and there were so many beautiful rings with pictures from every angle. At the time, I thought we were just getting ideas because we live in Massachusetts, and could not go to the store to look at the rings in person. Unbeknownst to me, my husband (who had really done his homework on diamonds, metals, etc) contacted Knox and found Brian Knox extremely personable, knowledgeable, and professional. Brian was happy to custom make one of his rings in platinum for us. On our engagement day, I was absolutely blown away by the detail and beauty of my ring. It is such a sparkler, and fantastically elegant. I could not be happier with it. (I've actually been out shopping and strangers have stopped me to tell me how beautiful it is...which feels pretty great). When it came time to order wedding bands, there was only one place I needed to look. This time I personally spoke with and emailed Brian, who again custom made my band in platinum. He always responded promptly to my emails, was so kind and pleasant on the phone, and even called me to tell me that he had shipped my ring out, letting me know when to expect it. He really went above and beyond in the customer service department. I am very grateful for everything that Brian and his staff have done. My two rings are just spectacular and I am so pleased and proud to have such high quality, elegant jewelry. At some point in the future, my husband and I will head out to MN to catch a Twins game or two (he's a humongous fan) and hopefully we'll have a chance to visit the store...I might need some earrings or a right hand ring while we're there. :O)

Pros: superb craftmanship, excellent customer service

.

After much searching, I found an art deco ring I loved on the Knox Jewelers website. I went to the Minneapolis store twice. I was so impressed by the designs, the knowledgeable owners, and the patient and timely responses to my questions.Most of all, I appreciated that there was no pressure or direction toward the more expensive stones or rings. They leave you alone until you have questions and then they couldn't be more helpful! \n\nMy finished ring is absolutely gorgeous! I couldn't have been happier with my experience at Knox.

2
★★★★★

After much searching, I found an art deco ring I loved on the Knox Jewelers website. I went to the Minneapolis store twice. I was so impressed by the designs, the knowledgeable owners, and the patient and timely responses to my questions.Most of all, I appreciated that there was no pressure or direction toward the more expensive stones or rings. They leave you alone until you have questions and then they couldn't be more helpful! \n\nMy finished ring is absolutely gorgeous! I couldn't have been happier with my experience at Knox.

Pros: No pressure, gorgeous designs, great service

.

I could not be happier with my experience at Knox Jewelers. I purchased a custom engagement ring this spring. When I explained the elements I liked from a set of different designs, they were able to create the perfect picture of what I wanted. I went through the process without my girlfriend (I wanted it to be a surprise), which made it even more challenging. However, Knox was completely able to help me work though all of my excitement and concerns.\r\n\r\nI found them very accessable via e-mail or telephone to answer my questions and make adjustments to the design before I completed my order. They were very patient as I considered different design and diamond options. \r\n\r\nI will be visiting Knox for all future jewelery purchases!

2
★★★★★

I could not be happier with my experience at Knox Jewelers. I purchased a custom engagement ring this spring. When I explained the elements I liked from a set of different designs, they were able to create the perfect picture of what I wanted. I went through the process without my girlfriend (I wanted it to be a surprise), which made it even more challenging. However, Knox was completely able to help me work though all of my excitement and concerns.\r\n\r\nI found them very accessable via e-mail or telephone to answer my questions and make adjustments to the design before I completed my order. They were very patient as I considered different design and diamond options. \r\n\r\nI will be visiting Knox for all future jewelery purchases!

Pros: Great Service, No Pressure Approach, Flexible Products

Cons: None!

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They have a niche with design flexibility for the customer to get what they have in the back of their minds. Unfortunately, custom rings cannot be seen beforehand (risky). They have the same high quality in manufacture of rings found at competitors. Yes, there will be fewer of any of these designs around town. However, they lack the benefits of big stores in offering savings and value. Generally, ring/settings cost double and there is an extra $1,000 tacked on for one of their diamonds Vs their competitors. Couple this with the slow process of custom ring manufacturing and small quantities of in store diamonds to choose from are obstacles that a customer must compromise on. Yes, any diamond can be ordered, but each time this happens, time is lost. The rings are very beautiful and may be worth the extra time, effort, and cost.

1
★★★☆☆

They have a niche with design flexibility for the customer to get what they have in the back of their minds. Unfortunately, custom rings cannot be seen beforehand (risky). They have the same high quality in manufacture of rings found at competitors. Yes, there will be fewer of any of these designs around town. However, they lack the benefits of big stores in offering savings and value. Generally, ring/settings cost double and there is an extra $1,000 tacked on for one of their diamonds Vs their competitors. Couple this with the slow process of custom ring manufacturing and small quantities of in store diamonds to choose from are obstacles that a customer must compromise on. Yes, any diamond can be ordered, but each time this happens, time is lost. The rings are very beautiful and may be worth the extra time, effort, and cost.

Pros: No pressure/design flexibility/they listen to the customer

Cons: low value-(add 1K for diamond and 1K for ring Vs competition

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I had a very old ring of my great-grandmother and I wanted to take the center diamond and create an engagement ring for my at the time girlfriend. I visited several other jewelers and they all refused or were going to charge me big time for doing it. I brought it in to Knox Jewelers and they said they would be more than happy to do it with very little extra cost. They helped me customize a ring using the center diamond that I provided and I couldn't have been happier with the results. The ring was absolutely amazing and it means so much more to us being able to use the diamond from a ring that had been in many family for generations! These guys are the best in the business! They will actually listen to what you want and allow you to give your own input. I never felt pressure to spend more money on something we didn't want or like. I will never go to another jeweler again. THANKS KNOX JEWELERS!

2
★★★★★

I had a very old ring of my great-grandmother and I wanted to take the center diamond and create an engagement ring for my at the time girlfriend. I visited several other jewelers and they all refused or were going to charge me big time for doing it. I brought it in to Knox Jewelers and they said they would be more than happy to do it with very little extra cost. They helped me customize a ring using the center diamond that I provided and I couldn't have been happier with the results. The ring was absolutely amazing and it means so much more to us being able to use the diamond from a ring that had been in many family for generations! These guys are the best in the business! They will actually listen to what you want and allow you to give your own input. I never felt pressure to spend more money on something we didn't want or like. I will never go to another jeweler again. THANKS KNOX JEWELERS!

Pros: The best in town!

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Brought a diamond in to make a necklace out of it, and they did an excellent job! It's the only necklace I wear regularly! Thanks Knox!

2
★★★★★

Brought a diamond in to make a necklace out of it, and they did an excellent job! It's the only necklace I wear regularly! Thanks Knox!

Pros: Service, Showroom, Jewelry!

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I conversed with Brian over email a few times he always replied quickly and with all the information I asked for. I was never pushed and the ring was exactly what it was supposed to be.

2
★★★★★

I conversed with Brian over email a few times he always replied quickly and with all the information I asked for. I was never pushed and the ring was exactly what it was supposed to be.

Pros: Very professional

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This is a no joke business. They made the experience very simple and worthwhile. This is what all customer service should be modeled after. Thanks Brian.

2
★★★★★

This is a no joke business. They made the experience very simple and worthwhile. This is what all customer service should be modeled after. Thanks Brian.

Pros: Excellent communication

Cons: Not being able to see the ring before purchasing

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My finance and I had looked around for quite some time for just the right engagement and wedding set. We found many sets that were almost what we wanted. Then we stumbled on the Knox website. Ultimately, it was a band that caught our eye. After a couple of telephone conversations with Brian Knox, we decided to have an engagement ring designed to match the band even though this meant handling the entire process via phone and email. (We are on the west coast.) We greatly appreciated the co-design feeling of the process. We were able to see and comment on the ring design at a number of stages. From start to finish, Brian was attentive, thorough and patient. So what do we think now that we have the rings? They are gorgeous! The artisans at Knox do remarkable work!

2
★★★★★

My finance and I had looked around for quite some time for just the right engagement and wedding set. We found many sets that were almost what we wanted. Then we stumbled on the Knox website. Ultimately, it was a band that caught our eye. After a couple of telephone conversations with Brian Knox, we decided to have an engagement ring designed to match the band even though this meant handling the entire process via phone and email. (We are on the west coast.) We greatly appreciated the co-design feeling of the process. We were able to see and comment on the ring design at a number of stages. From start to finish, Brian was attentive, thorough and patient. So what do we think now that we have the rings? They are gorgeous! The artisans at Knox do remarkable work!

.

This is the 2nd purchase I have made from Knox and they continue to impress me away. They have by far the most unquie pieces with a wide range of prices to fit all budgets. The service to me is what makes of breaks most businesses and these guys are the best. There is ZERO pressure! I have to many jewelers where you have pretty much car salesman in suits trying for the hard sale. Not here, this is a family run business and the most helpful non-pressure friendly people around! They have earned my business for life.

2
★★★★★

This is the 2nd purchase I have made from Knox and they continue to impress me away. They have by far the most unquie pieces with a wide range of prices to fit all budgets. The service to me is what makes of breaks most businesses and these guys are the best. There is ZERO pressure! I have to many jewelers where you have pretty much car salesman in suits trying for the hard sale. Not here, this is a family run business and the most helpful non-pressure friendly people around! They have earned my business for life.

Pros: Service, No Hassle, Unique Pieces

Cons: nothing

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We love Knox! During our search for an engagement ring, my fiance and I visited JB Hudson and Wixon (both had a wonderful selection, but crazy prices), and RF Moeller (horrendous service, sub-par selection). We decided to search online and found Knox. After looking thru their website, we stopped in on a Saturday afternoon. What a great experience! The store wasn't overly crowded, we never felt pressured, and I loved that all items were labeled clearly with prices. (The first ring I picked out at Wixon was $94k - a little out of our ballpark!) Another important point was that this was our first time buying ""real jewelry"". Brian and Brent provided helpful advice, and we never felt as though we were being taken advantage of. Although we expected to keep looking, we actually purchased the ring that very day. (And I couldn't possibly love it more!) While that was over a year ago, we just recently went back to shop for wedding bands. Again, had a wonderful experience. We can't thank Knox enough for making ring shopping such a wonderful experience! We'll never shop anywhere else...

2
★★★★★

We love Knox! During our search for an engagement ring, my fiance and I visited JB Hudson and Wixon (both had a wonderful selection, but crazy prices), and RF Moeller (horrendous service, sub-par selection). We decided to search online and found Knox. After looking thru their website, we stopped in on a Saturday afternoon. What a great experience! The store wasn't overly crowded, we never felt pressured, and I loved that all items were labeled clearly with prices. (The first ring I picked out at Wixon was $94k - a little out of our ballpark!) Another important point was that this was our first time buying ""real jewelry"". Brian and Brent provided helpful advice, and we never felt as though we were being taken advantage of. Although we expected to keep looking, we actually purchased the ring that very day. (And I couldn't possibly love it more!) While that was over a year ago, we just recently went back to shop for wedding bands. Again, had a wonderful experience. We can't thank Knox enough for making ring shopping such a wonderful experience! We'll never shop anywhere else...

Pros: Top notch service, custom made jewelry

.

I found Knox jewelry online through a recommendation at Pricescope. Knox's site blends glamour and content quite well and was the one I returned to most often. I showed my fiance Knox's website, and she fell in love with a particular design but wanted Emerald cut diamonds in the three stone ring. A matching band was non-existent, so Brian and his team had to design one to match. The results are stunning. The service was phenomenal as well as the craftsmanship of the artisans who designed and cast each of the rings. I could not be more pleased with the purchase and my fiance continues to beam with pride and adoration for her ""dream ring."" A dream come true because of Brian's attention to detail and the craftsmanship of the artisans who designed and cast each of the rings. I will never go anywhere else for jewelry...\r\n\r\n- Mike (Alabama)

2
★★★★★

I found Knox jewelry online through a recommendation at Pricescope. Knox's site blends glamour and content quite well and was the one I returned to most often. I showed my fiance Knox's website, and she fell in love with a particular design but wanted Emerald cut diamonds in the three stone ring. A matching band was non-existent, so Brian and his team had to design one to match. The results are stunning. The service was phenomenal as well as the craftsmanship of the artisans who designed and cast each of the rings. I could not be more pleased with the purchase and my fiance continues to beam with pride and adoration for her ""dream ring."" A dream come true because of Brian's attention to detail and the craftsmanship of the artisans who designed and cast each of the rings. I will never go anywhere else for jewelry...\r\n\r\n- Mike (Alabama)

Pros: Great website, personable service, Quality!!!

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We have purchased all our family and heirloom jewelry from Knox and we love the quality and price! Even though we only go in once every few years, they are always courteous and generous with their time, knowledge and help in finding just what we are looking for. It doesn't matter if we are spending a couple $100 dollars or a couple $1,000, we are treated great! We love the unique settings, cuts of stones, and unusual stones that are available. Thanks to our friend, John, we have a wonderful family to purchase beautiful jewelry from. \r\nSteve and Shelly Brown

2
★★★★★

We have purchased all our family and heirloom jewelry from Knox and we love the quality and price! Even though we only go in once every few years, they are always courteous and generous with their time, knowledge and help in finding just what we are looking for. It doesn't matter if we are spending a couple $100 dollars or a couple $1,000, we are treated great! We love the unique settings, cuts of stones, and unusual stones that are available. Thanks to our friend, John, we have a wonderful family to purchase beautiful jewelry from. \r\nSteve and Shelly Brown

Pros: Expanding!, Customer Service, Selection, Uniqueness

Cons: Parking - street only

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I had Knox do a custom piece of my own design and they did absolutely fantastic work. I gave them the piece on short notice and still finished it a head of schedule. All of the in store help was superb, they seemed very invested in making sure I was happy. The work wasn't cheap but honestly the craftmanship was so good I think it was well worth it. Plus the girlfriend was blown away! All and all well worth it.

2
★★★★★

I had Knox do a custom piece of my own design and they did absolutely fantastic work. I gave them the piece on short notice and still finished it a head of schedule. All of the in store help was superb, they seemed very invested in making sure I was happy. The work wasn't cheap but honestly the craftmanship was so good I think it was well worth it. Plus the girlfriend was blown away! All and all well worth it.

.

I was looking for an engagement ring almost 2 years ago and found Brian on one of the wedding ring forums and he helped me design the exact ring I wanted. We talked for days and I saw many views of how the ring will look and the quality of the diamond. At no point did I ever think I was anything but exactly what we talked about. The ring came and it was perfect! I had never even met Brian, but felt as though we had been trusted friends and I knew that I would buy from him again (which we did for the wedding). The ring came shipped safely via UPS and the whole process saved me a lot of stress and Brian is always there to answer your questions (and keep us guys from going crazy). Thank you from Columbus Brian!

2
★★★★★

I was looking for an engagement ring almost 2 years ago and found Brian on one of the wedding ring forums and he helped me design the exact ring I wanted. We talked for days and I saw many views of how the ring will look and the quality of the diamond. At no point did I ever think I was anything but exactly what we talked about. The ring came and it was perfect! I had never even met Brian, but felt as though we had been trusted friends and I knew that I would buy from him again (which we did for the wedding). The ring came shipped safely via UPS and the whole process saved me a lot of stress and Brian is always there to answer your questions (and keep us guys from going crazy). Thank you from Columbus Brian!

Pros: Trusting, fast and reliable shipping, helps after the sale

Cons: NONE!

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I purchased a custom engagement ring from Knox Jewelers in December. Ryan Knox took care of me, and he could not have been more in tune with my expectations in all respects. He kept me well informed during the design process, the value was unparalleled, and the ring was completed ahead of schedule. Most importantly, my fiance said it was more beautiful than she had ever imagined. We will definitely be back!

2
★★★★★

I purchased a custom engagement ring from Knox Jewelers in December. Ryan Knox took care of me, and he could not have been more in tune with my expectations in all respects. He kept me well informed during the design process, the value was unparalleled, and the ring was completed ahead of schedule. Most importantly, my fiance said it was more beautiful than she had ever imagined. We will definitely be back!

Pros: Customer Service, Value, Unique and Creative Options

.

The search for an engagement ring took me months. My fiance has unreasonably high standards sometimes; admittedly, so do I.\r\n\r\nCredit card in hand I resigned myself to purchasing a $12,800 ring from Bailey Banks and Biddle. It was a quality ring. Sweat began to bead on my forehead from the lights and I said to myself, ""someone has to be making stylish rings that aren't upsurdly priced."" Then, flight or flight instinct was prompted.\r\n\r\nGoogle saved me by leading me to Knox - designer style and quality for less than half the price! The ring was custom-made to a 3.5 ring size. ""Under-promise and over-deliver"" were the words said by Brian when the ring was shipped to me ahead of schedule.\r\n\r\nCompliments have been consistent. Some people thought that it was a Tacori. I think the desgin is original but more Ritani-like than Tacori, but even better than either.

2
★★★★★

The search for an engagement ring took me months. My fiance has unreasonably high standards sometimes; admittedly, so do I.\r\n\r\nCredit card in hand I resigned myself to purchasing a $12,800 ring from Bailey Banks and Biddle. It was a quality ring. Sweat began to bead on my forehead from the lights and I said to myself, ""someone has to be making stylish rings that aren't upsurdly priced."" Then, flight or flight instinct was prompted.\r\n\r\nGoogle saved me by leading me to Knox - designer style and quality for less than half the price! The ring was custom-made to a 3.5 ring size. ""Under-promise and over-deliver"" were the words said by Brian when the ring was shipped to me ahead of schedule.\r\n\r\nCompliments have been consistent. Some people thought that it was a Tacori. I think the desgin is original but more Ritani-like than Tacori, but even better than either.

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I found Knox online a few months ago after my bf and I had passed quickly into Tiffany's around Christmas and realized there was no way we could afford an engagment ring there. Later this summer when my bf at the time, now fiance, asked if I was interested in serious shopping for rings and I said yes -- we went straight to Knox. It was a great experience for me since it was a meaningful day. They were patient and helpful as I tried on many of the rings I had looked at online. My fiance and I both agreed that we liked the look of one ring the most and I let him take it from there. A few days ago he proposed and I cannot begin to describe how beautiful and perfect the ring is. I have had more looks at my hand and jealous yelps from girls in the past two days than I could imagine. The best thing about this is that I know how much my fiance spent and the ring looks like it costs about twice that amount. The sparkle of the diamond, the setting, the detail, the shape. It all came together to make a perfect engagement ring for us at the right price. He did pay a bit more than he had originally anticipated...but still far far less than anyone would imagine. Thank you Knox. We will be back soon for the wedding bands and for more special gifts in the future. Go to Knox.

2
★★★★★

I found Knox online a few months ago after my bf and I had passed quickly into Tiffany's around Christmas and realized there was no way we could afford an engagment ring there. Later this summer when my bf at the time, now fiance, asked if I was interested in serious shopping for rings and I said yes -- we went straight to Knox. It was a great experience for me since it was a meaningful day. They were patient and helpful as I tried on many of the rings I had looked at online. My fiance and I both agreed that we liked the look of one ring the most and I let him take it from there. A few days ago he proposed and I cannot begin to describe how beautiful and perfect the ring is. I have had more looks at my hand and jealous yelps from girls in the past two days than I could imagine. The best thing about this is that I know how much my fiance spent and the ring looks like it costs about twice that amount. The sparkle of the diamond, the setting, the detail, the shape. It all came together to make a perfect engagement ring for us at the right price. He did pay a bit more than he had originally anticipated...but still far far less than anyone would imagine. Thank you Knox. We will be back soon for the wedding bands and for more special gifts in the future. Go to Knox.

Pros: staff, location, quality, price

Cons: none yet

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Two words, ?Top Notch?. Everything about Knox Jewelers is top notch from their staff to their selection and to their workmanship. Brian Knox?s attention to detail is exceptional and his help during this process was truly amazing. My 20 year wedding anniversary was coming and I knew I wanted to do something special to mark this milestone. I was in a strange predicament in that I was in the process of changing jobs and did not have time to comb the local jewelry stores in Charleston SC to find the ring that met what I felt were requirements in the diamond ring that I was searching for. I started looking online and didn?t really find what I was looking for until I came across Knox Jewelers through an online ring forum. Not only did they have the design that I was looking for, but they had a number of rings to choose from as well. It can be a little nerve racking to buy something with that kind of value over the internet, but Brian sent pictures, talked to me about diamonds, settings, cuts, and the whole nine yards. He even worked with me on how to keep this a surprise from my wife. Top Notch!!

2
★★★★★

Two words, ?Top Notch?. Everything about Knox Jewelers is top notch from their staff to their selection and to their workmanship. Brian Knox?s attention to detail is exceptional and his help during this process was truly amazing. My 20 year wedding anniversary was coming and I knew I wanted to do something special to mark this milestone. I was in a strange predicament in that I was in the process of changing jobs and did not have time to comb the local jewelry stores in Charleston SC to find the ring that met what I felt were requirements in the diamond ring that I was searching for. I started looking online and didn?t really find what I was looking for until I came across Knox Jewelers through an online ring forum. Not only did they have the design that I was looking for, but they had a number of rings to choose from as well. It can be a little nerve racking to buy something with that kind of value over the internet, but Brian sent pictures, talked to me about diamonds, settings, cuts, and the whole nine yards. He even worked with me on how to keep this a surprise from my wife. Top Notch!!

Pros: Workmanship, service, selection, attention to detail

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I heard about Knox jewelers via diamondring as Brian is one of the sponsoring jewelers on that site. There is definitely a reason why they've got 5 stars on here, and such an impressive reputation. The craftsmanship on the stunning ring my partner gave me is breath-taking, and the materials used are of the highest quality. We are also not a straight couple and so we wanted to go to a jeweler that was welcoming and positive about our relationship status to buy my engagement ring. We will absolutely be returning to get Brian and his team to do more custom work on more stuff for us down the line. Just beautiful. They also offer complimentary cleaning and twice yearly rhodium plating for white gold jewelry. Bottom line: friendly, trustworthy, and the best quality work you'll find.

2
★★★★★

I heard about Knox jewelers via diamondring as Brian is one of the sponsoring jewelers on that site. There is definitely a reason why they've got 5 stars on here, and such an impressive reputation. The craftsmanship on the stunning ring my partner gave me is breath-taking, and the materials used are of the highest quality. We are also not a straight couple and so we wanted to go to a jeweler that was welcoming and positive about our relationship status to buy my engagement ring. We will absolutely be returning to get Brian and his team to do more custom work on more stuff for us down the line. Just beautiful. They also offer complimentary cleaning and twice yearly rhodium plating for white gold jewelry. Bottom line: friendly, trustworthy, and the best quality work you'll find.

Pros: Service, trustworthy, design experience, timeliness

Cons: Diamond prices a little on the expensive side

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Knox Jewelers offers both unique and elegant designs that I was unable to find at any other Jewelery store. Brian Knox responded to all my emails promptly and more importantly honestly. He sent my ring to me promptly and he followed up with me to make sure I was happy with the final product. I recommend Knox Jewelers to anyone that wants an extra special ring that you won't find at your typical ""Mall Jewelery Stores"".

2
★★★★★

Knox Jewelers offers both unique and elegant designs that I was unable to find at any other Jewelery store. Brian Knox responded to all my emails promptly and more importantly honestly. He sent my ring to me promptly and he followed up with me to make sure I was happy with the final product. I recommend Knox Jewelers to anyone that wants an extra special ring that you won't find at your typical ""Mall Jewelery Stores"".

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I asked my fiance to describe the service she received at Knox... she said: ""Brian was extremely helpful and very patient... I felt like I had all the time in the world to design my ring. It turned out just as I had pictured, and I can?t take my eyes off it!""\r\nThanks again, Brian, and the entire Knox family

2
★★★★★

I asked my fiance to describe the service she received at Knox... she said: ""Brian was extremely helpful and very patient... I felt like I had all the time in the world to design my ring. It turned out just as I had pictured, and I can?t take my eyes off it!""\r\nThanks again, Brian, and the entire Knox family

.

Brian, Brent and the group are by far the best jewelers I have worked with. My soon to be wife constantly gets complements from strangers because they have not seen anything like her ring before. Which is because Knox spent hours with us turning our idea into a ring. Everyone assumes I spent a fortune on it, but I did not spend more than the next guy who goes to the so called discount jewelers. Plus they will not sell you a crappy diamond and even tell you the tricks to saving money.

2
★★★★★

Brian, Brent and the group are by far the best jewelers I have worked with. My soon to be wife constantly gets complements from strangers because they have not seen anything like her ring before. Which is because Knox spent hours with us turning our idea into a ring. Everyone assumes I spent a fortune on it, but I did not spend more than the next guy who goes to the so called discount jewelers. Plus they will not sell you a crappy diamond and even tell you the tricks to saving money.

.

Everyone was great to work with, no pressure, the ring was perfect, and they delivered on time. Overall great experience.

2
★★★★★

Everyone was great to work with, no pressure, the ring was perfect, and they delivered on time. Overall great experience.

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I have had 3 services with them already and enjoyed every single one of them. The quality fo pieces are amazing, the prices are extremly competitive, and the customer service was wonderful. Will definately purchase again. Don't hesitate to work w/ them as you will not be disappointed!! Thumbs up!

2
★★★★★

I have had 3 services with them already and enjoyed every single one of them. The quality fo pieces are amazing, the prices are extremly competitive, and the customer service was wonderful. Will definately purchase again. Don't hesitate to work w/ them as you will not be disappointed!! Thumbs up!

.

We had been looking for a unique 10th wedding anniversary ring and were frustrated that we could not find a jeweler in our area that took us seriously about creating a high quality, custom piece of jewelry. We shopped every local store and scoured the internet; we were drawn to the designs on the Knox site. After contacting Knox by email and phone, we were still a bit anxious about making such a large purchase essentially ""online."" Working with Brian (and Ryan) Knox, however, turned out to be comfortable and efficient. Brian was friendly, down-to-earth and extremely patient in addressing all of our concerns and walking us through each step of the custom design process. We're more than pleased with the end result: a beautiful, custom diamond ring ... exactly the way we wanted it (and they worked with our shedule). I haven't taken it off since it arrived (we're in Michigan), and the compliments keep coming. Thank you so much, Brian and the Knox Jewelers team, we are truly appreciative. Tricia & Tom from Michigan.

2
★★★★★

We had been looking for a unique 10th wedding anniversary ring and were frustrated that we could not find a jeweler in our area that took us seriously about creating a high quality, custom piece of jewelry. We shopped every local store and scoured the internet; we were drawn to the designs on the Knox site. After contacting Knox by email and phone, we were still a bit anxious about making such a large purchase essentially ""online."" Working with Brian (and Ryan) Knox, however, turned out to be comfortable and efficient. Brian was friendly, down-to-earth and extremely patient in addressing all of our concerns and walking us through each step of the custom design process. We're more than pleased with the end result: a beautiful, custom diamond ring ... exactly the way we wanted it (and they worked with our shedule). I haven't taken it off since it arrived (we're in Michigan), and the compliments keep coming. Thank you so much, Brian and the Knox Jewelers team, we are truly appreciative. Tricia & Tom from Michigan.

Pros: Extremely personable and friendly; great willingness to work with customer

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Knox is great.\r\n\r\nTheir rings are beautiful (even more beautiful than in the pictures).\r\n\r\nThe service is great and they accommodated my needs for fast fitting, processing, and shipping.\r\n\r\nShe said yes, and loves the ring.\r\n\r\nCitySearch, on the other hand, can kiss my butt. I wrote a longer review but when I pressed DONE it brought me to the login screen and lost everything I had typed, so this one is short and sweet.

2
★★★★★

Knox is great.\r\n\r\nTheir rings are beautiful (even more beautiful than in the pictures).\r\n\r\nThe service is great and they accommodated my needs for fast fitting, processing, and shipping.\r\n\r\nShe said yes, and loves the ring.\r\n\r\nCitySearch, on the other hand, can kiss my butt. I wrote a longer review but when I pressed DONE it brought me to the login screen and lost everything I had typed, so this one is short and sweet.

.

We have been very pleased with Knox Jewelers, so we came back for more!\r\n\r\nWe recently purchased 3 diamond rings online from them.\r\n\r\nThe diamonds are full of sparkle, and were even better than pictured. The settings are beautiful, and are high-quality too.\r\n\r\nMy wife loves her new Knox rings & hasn't taken them off yet.\r\n\r\nWe gave one ring to my Mom for her birthday. She loves hers too.\r\n\r\nThey've both received numerous compliments on them.\r\n\r\nKnox Jewelers always sells gorgeous jewelry, at great prices, and with the best customer service anywhere! We will definitely be back for more!

2
★★★★★

We have been very pleased with Knox Jewelers, so we came back for more!\r\n\r\nWe recently purchased 3 diamond rings online from them.\r\n\r\nThe diamonds are full of sparkle, and were even better than pictured. The settings are beautiful, and are high-quality too.\r\n\r\nMy wife loves her new Knox rings & hasn't taken them off yet.\r\n\r\nWe gave one ring to my Mom for her birthday. She loves hers too.\r\n\r\nThey've both received numerous compliments on them.\r\n\r\nKnox Jewelers always sells gorgeous jewelry, at great prices, and with the best customer service anywhere! We will definitely be back for more!

Pros: Gorgeous jewelry & the best customer service anywhere!

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My fiance and I went to Knox Jewelers to look at engagement rings. The custom design they offer and their up-do-date computer program to create the design of a custom ring are both impressive. The Knox's customer service was also great. However, we were not impressed with the quality of the final product compared to other jewelers in the Twin Cities area.

1
★★★☆☆

My fiance and I went to Knox Jewelers to look at engagement rings. The custom design they offer and their up-do-date computer program to create the design of a custom ring are both impressive. The Knox's customer service was also great. However, we were not impressed with the quality of the final product compared to other jewelers in the Twin Cities area.

Pros: Customer service, custom design

Cons: Quality of jewelry

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Ryan and his family were great in working with us to create two rings in time for our wedding--an engagement ring which incorporated diamonds from Canada (our request to guarantee 99% conflict-free)--and a gold wedding band that incorporates my mom's wedding band. In both cases they worked very patiently with us. We knew nothing about wedding rings and diamonds beforehand, and weren't even sure what styles we wanted. They worked with us in their custom design process to throw out ideas, show us simulated pictures, and even create a plastic mold for me to try on. I'm sure we would be considered one of those high-maintenance customers, but we were impressed with their friendly, easy-going, and efficient manner of doing business. We would use them again.

2
★★★★★

Ryan and his family were great in working with us to create two rings in time for our wedding--an engagement ring which incorporated diamonds from Canada (our request to guarantee 99% conflict-free)--and a gold wedding band that incorporates my mom's wedding band. In both cases they worked very patiently with us. We knew nothing about wedding rings and diamonds beforehand, and weren't even sure what styles we wanted. They worked with us in their custom design process to throw out ideas, show us simulated pictures, and even create a plastic mold for me to try on. I'm sure we would be considered one of those high-maintenance customers, but we were impressed with their friendly, easy-going, and efficient manner of doing business. We would use them again.

Pros: customer service and quality

Cons: engraving is only so-so

 

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