Courtesy Car Rental and Sales

★★★★☆
Monday through Friday 9 Am to 5 PM Saturday 9-noon
  • 1412 Hastings Ave

    Newport, MN 55055

    Map & Directions
  • 651-459-2324

About Courtesy Car Rental and Sales

Categories
  • Van Dealers
  • Auto Rentals
  • Used Cars
  • Automotive Repair
  • Brake Repair
  • Transmission Repair
  • Oil Changes
  • Auto Detailing
Hours
M-F 9am-5pm, Sa 9am-11am, Su Closed
Special Offer
Make a Reservation Now
Associations
  • BBB
Emails
  • info@courtesycarmn.com
Phones
  • Fax (651-459-0931)
Year Established
  • 1991
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard
Brands
  • Ford
  • Dodge
  • GMC
Services
  • Passenger van rentals
  • Minivan rentals
  • Conversion van rentals
  • SUV rentals
  • Used car sales
  • Auto repair
  • Wheel alignment
  • Oil change
  • Auto AC repair
  • Transmission repair
  • Radiator repair
  • Brake repair
  • Tire repair
  • Muffler repair
  • Engine repair
  • Auto detailing service
Languages
  • English

Automotive

Automotive
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4.25 12
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.

I'm planning a group trip, 4 months away. I contacted Courtesy to inquire about van rental availability and pricing. I gave all my details and was told a van would be available and I was quoted a price. I waited a few days to confirm

3
★★★★★

I'm planning a group trip, 4 months away. I contacted Courtesy to inquire about van rental availability and pricing. I gave all my details and was told a van would be available and I was quoted a price. I waited a few days to confirm

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I have rented from Courtesy for the last 3 years during the summer. They have always handled my reservation properly. I have received great vehicles at a fair price. I have comapred them to renting at the airport and I know i save about 200 on my 10 day or so rentals. They even went out of their way to wait for me when my flight was delayed this year. I can recommend Courtesy Car Rental without hesitation.

5
★★★★★

I have rented from Courtesy for the last 3 years during the summer. They have always handled my reservation properly. I have received great vehicles at a fair price. I have comapred them to renting at the airport and I know i save about 200 on my 10 day or so rentals. They even went out of their way to wait for me when my flight was delayed this year. I can recommend Courtesy Car Rental without hesitation.

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0 out of 1 people found this review helpful.

.

We rented a minivan for a youth group trip. After a thorough conversation with the salesman, we decided to pay $100 more for an extended minivan with roof rack and DVD player. When we got there (after we paid and signed), they showed us the vehicle (NOT extended). When we complained, they said they were out of extended (even though I had reserved it two months ago). They still charged me the same price. Since it was that day, I didn't have other options for renting and had to take it. Afterwards, when I asked for the $100 rebate (since we were given the smaller vehicle), they acted like I lied (even though they had shown me where they had crossed out extended and wrote mini). Ever person I talked to gave me a different story, but their receipts are so vague I had nothing to use to prove my story, and they claimed that their phone prices were $140 more than their online prices and so they had charged me the right amount. Refused to give any kind of refund, only promises of discounts "next time" I rented. After that experience, I am not in any hurry to rent from them again, even with their "discounts!" Also, vans are not new--ours had 94,000 miles and the power adaptor did not work. The price is not worth it!!

1
★☆☆☆☆

We rented a minivan for a youth group trip. After a thorough conversation with the salesman, we decided to pay $100 more for an extended minivan with roof rack and DVD player. When we got there (after we paid and signed), they showed us the vehicle (NOT extended). When we complained, they said they were out of extended (even though I had reserved it two months ago). They still charged me the same price. Since it was that day, I didn't have other options for renting and had to take it. Afterwards, when I asked for the $100 rebate (since we were given the smaller vehicle), they acted like I lied (even though they had shown me where they had crossed out extended and wrote mini). Ever person I talked to gave me a different story, but their receipts are so vague I had nothing to use to prove my story, and they claimed that their phone prices were $140 more than their online prices and so they had charged me the right amount. Refused to give any kind of refund, only promises of discounts "next time" I rented. After that experience, I am not in any hurry to rent from them again, even with their "discounts!" Also, vans are not new--ours had 94,000 miles and the power adaptor did not work. The price is not worth it!!

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0 out of 1 people found this review helpful.

Business Response:

mini van rental We rented the vehicle she reserved at the price she was quoted. She did not say anything when she got your email confirmation over a month before the rental, nor on the day of pick up. As she claims that she had reserved an extended mini van, I did offer her several discounts,credits and a free upgrade. I am sorry this did not satisfy her. We try to make everyone happy whether we make a mistake or not. She fails to mention she also received a refund of 98.40.
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I live in Mesa, Arizona, and recently spent some time in Minnesota. In my everyday business, customer service is everything. I was extremely impressed with the folks at Courtesy. Very friendly, and helpful. I will recomend them to others in the future.

5
★★★★★

I live in Mesa, Arizona, and recently spent some time in Minnesota. In my everyday business, customer service is everything. I was extremely impressed with the folks at Courtesy. Very friendly, and helpful. I will recomend them to others in the future.

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1 out of 1 people found this review helpful.

.

Courtesy car rental has been renting to me and a friend since November 1995. We fly up from Florida a couple times a year to go hunting and fishing, and Courtesy has the perfect set up for us. I usually have my trips planned months in advance and give them a call once the plans are set and they have never forgot about me, the van is always ready to go. A few times I have made last minute plans and still get taken care of just fine. My rental time is between 5 and 9 days each time and I think the rates are outstanding, check Expedia for yourself and compare, the savings are equal to the average price I pay for airline tickets from TPA to MSP. Twice in 15 years the taxi cab company I called to get back to MSP airport has failed to show up at Courtest Car Rental, as panic would begin to set in, the owner Tim M. has calmed me down and loaded me and my friend and our luggage up in his van and drove us to the airport so we don't miss the flight. Not once has he taken any money for that. I don't expect that service when I rent, but what a great back up plan. This year my wife said I only get 1 trip :-( but I'm not worried about my rental Courtesy has me covered, November 18th they will have my van ready and the price will be right.

5
★★★★★

Courtesy car rental has been renting to me and a friend since November 1995. We fly up from Florida a couple times a year to go hunting and fishing, and Courtesy has the perfect set up for us. I usually have my trips planned months in advance and give them a call once the plans are set and they have never forgot about me, the van is always ready to go. A few times I have made last minute plans and still get taken care of just fine. My rental time is between 5 and 9 days each time and I think the rates are outstanding, check Expedia for yourself and compare, the savings are equal to the average price I pay for airline tickets from TPA to MSP. Twice in 15 years the taxi cab company I called to get back to MSP airport has failed to show up at Courtest Car Rental, as panic would begin to set in, the owner Tim M. has calmed me down and loaded me and my friend and our luggage up in his van and drove us to the airport so we don't miss the flight. Not once has he taken any money for that. I don't expect that service when I rent, but what a great back up plan. This year my wife said I only get 1 trip :-( but I'm not worried about my rental Courtesy has me covered, November 18th they will have my van ready and the price will be right.

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1 out of 1 people found this review helpful.

.

I have had very good dealings with Courtesy Car Rental.
They will be the first one I call when we need a car rental or to buy one.

5
★★★★★

I have had very good dealings with Courtesy Car Rental.
They will be the first one I call when we need a car rental or to buy one.

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1 out of 1 people found this review helpful.

.

I have been renting vehicles here for the past 3 years, 1-2x a month for business travel. They have always gone out of their way to have a vehicle ready for me upon short notice,and the cars are always clean and run well. I had a tire go flat on me upon one occasion and they instantly reimbursed me when i got back to the shoppe. They have been very courteous and easy to work with over the years, no probpems ever. Keep up the good work guys. Thanks.

5
★★★★★

I have been renting vehicles here for the past 3 years, 1-2x a month for business travel. They have always gone out of their way to have a vehicle ready for me upon short notice,and the cars are always clean and run well. I had a tire go flat on me upon one occasion and they instantly reimbursed me when i got back to the shoppe. They have been very courteous and easy to work with over the years, no probpems ever. Keep up the good work guys. Thanks.

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1 out of 1 people found this review helpful.

.

I needed to rent a van, called and was setup very easily and quickly.
The rates were good and the van was in clean and in good shape. It rent there again!

5
★★★★★

I needed to rent a van, called and was setup very easily and quickly.
The rates were good and the van was in clean and in good shape. It rent there again!

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1 out of 1 people found this review helpful.

.

What a treat !! I was able to purchase a good quality used vehicle at an affordable price from nice people that treated me like a person and not just a sales number like larger sales lot do, kinda like dealing with a small town dealer right here in the city. I have also been a rental customer for a long and enjoy renting their 15 passenger vans ( hard to find) for what I have found to be the best rate in the twin cities KEEP UP THE GOOD WORK !!

5
★★★★★

What a treat !! I was able to purchase a good quality used vehicle at an affordable price from nice people that treated me like a person and not just a sales number like larger sales lot do, kinda like dealing with a small town dealer right here in the city. I have also been a rental customer for a long and enjoy renting their 15 passenger vans ( hard to find) for what I have found to be the best rate in the twin cities KEEP UP THE GOOD WORK !!

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.

This is the worst car place I have ever dealt with! They cashed in my HOLD check earlier than the date agreed upon and made my account overdraft twice. Then they sold me a fake warranty for $1500!!!

1
★☆☆☆☆

This is the worst car place I have ever dealt with! They cashed in my HOLD check earlier than the date agreed upon and made my account overdraft twice. Then they sold me a fake warranty for $1500!!!

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0 out of 1 people found this review helpful.

Business Response:

Car sales This customer was sold a vehicle by people that leased our sales department. Those people are out of businesss and were never affiliated with us other than renting space.
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I wanted to write a great review today to tell you just how wonderful my experience was with the sales and rental people of Courtesy Car Rental. I was going through quite an insurance nightmare when I found Courtesy Car Rental. They helped me out first with a rental car and when things got sorted out, they then helped me with the purchase of a new car. They were very kind, courteous and quite fun to work with. There are a lot of choices in the market today for this kind of thing but I would definetely recommend Courtesy Car Rental for both a good experience in rental and/or an auto buying experience.

Sincerely,
Tracy

4
★★★★☆

I wanted to write a great review today to tell you just how wonderful my experience was with the sales and rental people of Courtesy Car Rental. I was going through quite an insurance nightmare when I found Courtesy Car Rental. They helped me out first with a rental car and when things got sorted out, they then helped me with the purchase of a new car. They were very kind, courteous and quite fun to work with. There are a lot of choices in the market today for this kind of thing but I would definetely recommend Courtesy Car Rental for both a good experience in rental and/or an auto buying experience.

Sincerely,
Tracy

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1 out of 1 people found this review helpful.

.

The folks at Courtesy Car helped me & my famiy purchase & finance our new expedition....

I thought it was possible for me to obtain a good vehicle because of my bad credit but they actually took their time & Courtesy to approve me
Thank You!!

4
★★★★☆

The folks at Courtesy Car helped me & my famiy purchase & finance our new expedition....

I thought it was possible for me to obtain a good vehicle because of my bad credit but they actually took their time & Courtesy to approve me
Thank You!!

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1 out of 1 people found this review helpful.

Message from Courtesy Car Rental and Sales

We are a locally owned rental company able to provide personalized service to you, our customer. We will match any other valid price quote. How may I rent to you today?We also have vehicle sales and complete vehicle repairs from oil changes to engine replacements!

More about Courtesy Car Rental and Sales

We rent 12 and 15 passenger vans, Mini Vans, Extended mini vans, Conversoin vans, and SUV's. We offer vehicle sales and complete repairs by ASE certified techs.

 

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