Universal Travel Svc

★★☆☆☆
  • 1421 Washington Ave S

    Minneapolis, MN 55454

    Map & Directions
  • 612-339-9278

About Universal Travel Svc

Categories
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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2.2 5
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The worst travel agency i have ever come across, very bad consumer services,prices are alright but you will get the same deals somewhere else with very helpful agents who are willing to answer your questions.

1
★☆☆☆☆

The worst travel agency i have ever come across, very bad consumer services,prices are alright but you will get the same deals somewhere else with very helpful agents who are willing to answer your questions.

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I was a customer of this agency for many years and they had a good price and service. However, recently, I am disappointed at their service. Last week, I called in to get a quote and they kept trasfering me to the appropriate person but only to get to their voice mail. I kept leaving messages but no one called me for two days and then I called again and told the customer rep. about it. This they connected me to a real person someone who took my information and promised to call me back with the quote but they never did. I am very disappointed at this travel agency and never again will I buy ticket from this agency and nor I recommend my friends to do so.

1
★☆☆☆☆

I was a customer of this agency for many years and they had a good price and service. However, recently, I am disappointed at their service. Last week, I called in to get a quote and they kept trasfering me to the appropriate person but only to get to their voice mail. I kept leaving messages but no one called me for two days and then I called again and told the customer rep. about it. This they connected me to a real person someone who took my information and promised to call me back with the quote but they never did. I am very disappointed at this travel agency and never again will I buy ticket from this agency and nor I recommend my friends to do so.

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1 out of 1 people found this review helpful.

.

Best travel agency,very good price for tickets,people working there are really helpful.I would suggest if you want to buy air ticket go to university travel services the best.

4
★★★★☆

Best travel agency,very good price for tickets,people working there are really helpful.I would suggest if you want to buy air ticket go to university travel services the best.

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I was not able to fly a segment of my flight to Nepal. I had tyo pay again at the airport. They don't claim responsibility what so ever. Its been 2 months and they don't return calls. Hung up on me. I asked for something in wrrtiten from them and they and trying to run away from me. No customer service whatsoever. Please Stay away. There are tons of other agents in the market.

1
★☆☆☆☆

I was not able to fly a segment of my flight to Nepal. I had tyo pay again at the airport. They don't claim responsibility what so ever. Its been 2 months and they don't return calls. Hung up on me. I asked for something in wrrtiten from them and they and trying to run away from me. No customer service whatsoever. Please Stay away. There are tons of other agents in the market.

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1 out of 1 people found this review helpful.

.

This a small office loacted on the washington ave and you can miss it if you drive too fast. They have a friendly service and will give you nice travel rates. I have used in the past to book air tickets and I got very nice deals. These were international flights. The gave me the options and tenatively put a hold on a seat until I made up my mind. You will receive your tickets promplty. A lot university students use them for international travel and I guess thats why they offer reasonable airfare.

4
★★★★☆

This a small office loacted on the washington ave and you can miss it if you drive too fast. They have a friendly service and will give you nice travel rates. I have used in the past to book air tickets and I got very nice deals. These were international flights. The gave me the options and tenatively put a hold on a seat until I made up my mind. You will receive your tickets promplty. A lot university students use them for international travel and I guess thats why they offer reasonable airfare.

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