Thielen Appliance & Svc

★★★☆☆

About Thielen Appliance & Svc

Hours
Monday, Tues., Wed., Fri., 9AM to 5:30PM Thurs. 9AM to 7PM and Sat. 9AM to 7PM

Shopping

Shopping
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Walmart Supercenter

15091 18th St NE Little Falls, MN

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2.5 2
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Nice little home town appliance store. The customer service was great when I was shopping around for appliances. However, we did not end up purchasing anything here because the prices were cheaper elsewhere.

4
★★★★☆

Nice little home town appliance store. The customer service was great when I was shopping around for appliances. However, we did not end up purchasing anything here because the prices were cheaper elsewhere.

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My husband and I bought a Cabrio washer and dryer from Thielen and were not satisfied with the way the machines performed and tried to get our money back. The owner of the store was very difficult to work with. They did not want to help us out at all.
The store owner said they do not do returns. Even though the receipt said it must be accompanied with returns. The owner kept walking away from us every time we tried to talk to him, didn't want to help us or give us any advice. Eventually, he told us that we had to call Whirlpool to have them come out and serve us. Why should a week old washer and dryer need to be serviced.
I will never buy another Whirlpool appliance again and never buy from the Thielen store ever again. I think we need to buy American, but our Government has made it very hard to do that. Nothing is made here anymore. Everything is made over seas. What are we doing to our country?

0
★☆☆☆☆

My husband and I bought a Cabrio washer and dryer from Thielen and were not satisfied with the way the machines performed and tried to get our money back. The owner of the store was very difficult to work with. They did not want to help us out at all.
The store owner said they do not do returns. Even though the receipt said it must be accompanied with returns. The owner kept walking away from us every time we tried to talk to him, didn't want to help us or give us any advice. Eventually, he told us that we had to call Whirlpool to have them come out and serve us. Why should a week old washer and dryer need to be serviced.
I will never buy another Whirlpool appliance again and never buy from the Thielen store ever again. I think we need to buy American, but our Government has made it very hard to do that. Nothing is made here anymore. Everything is made over seas. What are we doing to our country?

Pros: variety to choose from

Cons: pressured sales tactics, no clear return policy, poor customer relations

 

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