Apple Southdale

★★★★☆
  • 1560 Southdale Center

    Edina, MN 55435

    Map & Directions
  • 952-656-0140

About Apple Southdale

Categories
  • Consumer Electronics Stores
  • Computer Repair Services
  • Cell Phone Repair Shops
Details
  • Phone Equipment
  • Apple
  • Home Theater Systems
Hours
M-Sa 10am-9pm, Su 11am-6pm

Communications & Utilities

Communications & Utilities
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3.5 2
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I've been to this Apple store 3-4 times since purchasing I-pods and I-phones. The people at the Genius Bar are SO helpful, friendly, knowledgeable, and fast. I've never had anything less than superior service at this store.

3
★★★★★

I've been to this Apple store 3-4 times since purchasing I-pods and I-phones. The people at the Genius Bar are SO helpful, friendly, knowledgeable, and fast. I've never had anything less than superior service at this store.

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I love Apple products and stores however this store is an example of a great product being represented by awful retail drones. The 'Genius' I spoke with had little or no real experience. I could out smart him and I am not a tech person. I am a user of their products. The store seriously needs new management - I overheard a manager tell a customer that the damage on their laptop was not a normal wear and tear - clearly this almost perfect looking laptop damage (the screen) was a design flaw.
The robot manager kept repeating the same thing to the poor customer. I told the customer to go another store - this store feel odd all the way around. I saw one manager act very rude to a few little kids that played on the computers - they were well behaved and the drone worker ( an older woman) started to tell them to calm down and stop bouncing on the balls.. crazy person. I will not go back to this store - I had planned on spening about 5k on a few laptops for the family - I took my business to Microcenter in St. Louis Park.

0
★☆☆☆☆

I love Apple products and stores however this store is an example of a great product being represented by awful retail drones. The 'Genius' I spoke with had little or no real experience. I could out smart him and I am not a tech person. I am a user of their products. The store seriously needs new management - I overheard a manager tell a customer that the damage on their laptop was not a normal wear and tear - clearly this almost perfect looking laptop damage (the screen) was a design flaw.
The robot manager kept repeating the same thing to the poor customer. I told the customer to go another store - this store feel odd all the way around. I saw one manager act very rude to a few little kids that played on the computers - they were well behaved and the drone worker ( an older woman) started to tell them to calm down and stop bouncing on the balls.. crazy person. I will not go back to this store - I had planned on spening about 5k on a few laptops for the family - I took my business to Microcenter in St. Louis Park.

Pros: The Cool Products

Cons: Robots who work at the store

Message from Apple Southdale

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.

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