Kitchen Window

★★★★☆
  • 3001 Hennepin Ave

    Minneapolis, MN 55408

    Cross street: Lake Street

    Map & Directions
  • 612-824-4417

4.2857 7
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Great products, great staff, don't expect customer service when it counts.

3
★★★★★

Great products, great staff, don't expect customer service when it counts.

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If you are shopping at Kitchen Window for a $40 potato peeler, you've found your dream store! However, if you are looking for customer service of any kind...well, it's going to be a bumpy ride. The "highlight" of my recent experience with Kitchen Window's management staff was the 20 min. phone lecture I received on how expensive and labor-intensive it is to look up orders in the computer and return phone inquiries from customers- shame on me for calling to check on a pre-paid service that was 3 weeks past the promised date!! When I asked what the "recommended" course of action on my order was, I was told "just don't call us...we'll call you." Fantastic answer for a manager to give a dissatisfied customer!! Wouldn't retail be great if there weren't any of those pesky customers calling and coming into the store??? Well, I'm hopeful that this dream can become a reality for those poor, tired, overworked employees of Kitchen Window. Maybe they will find unemployment more restful!

1
★☆☆☆☆

If you are shopping at Kitchen Window for a $40 potato peeler, you've found your dream store! However, if you are looking for customer service of any kind...well, it's going to be a bumpy ride. The "highlight" of my recent experience with Kitchen Window's management staff was the 20 min. phone lecture I received on how expensive and labor-intensive it is to look up orders in the computer and return phone inquiries from customers- shame on me for calling to check on a pre-paid service that was 3 weeks past the promised date!! When I asked what the "recommended" course of action on my order was, I was told "just don't call us...we'll call you." Fantastic answer for a manager to give a dissatisfied customer!! Wouldn't retail be great if there weren't any of those pesky customers calling and coming into the store??? Well, I'm hopeful that this dream can become a reality for those poor, tired, overworked employees of Kitchen Window. Maybe they will find unemployment more restful!

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The Kitchen Window is a great place to shop for all your kitchen needs. The staff is very friendly and can help you find exactly what you are looking for.

4
★★★★☆

The Kitchen Window is a great place to shop for all your kitchen needs. The staff is very friendly and can help you find exactly what you are looking for.

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Kitchen Window always has what you need even if you can't find it anywhere else. I have loved everything I have gotten there but the other reviewer is right, it's pricey. Good quality kitchenware doesn't come cheap. Every time their class brochure comes out I pore over it drooling. The world-class chefs that they get to lead cooking classes are amazing.

5
★★★★★

Kitchen Window always has what you need even if you can't find it anywhere else. I have loved everything I have gotten there but the other reviewer is right, it's pricey. Good quality kitchenware doesn't come cheap. Every time their class brochure comes out I pore over it drooling. The world-class chefs that they get to lead cooking classes are amazing.

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Kitchen Window is my idea of a cookware shopping heaven. Of course I wish the store had lower prices, but oh well - here you get what you pay for, quality. I bought only small stuff so far, things that are not expensive enough to make a huge hole in my budget, but for which quality is important. When you have a couple of hours to spare, check this store out simply browsing it is very entertaining.

PROS: quality
CONS: expensive

5
★★★★★

Kitchen Window is my idea of a cookware shopping heaven. Of course I wish the store had lower prices, but oh well - here you get what you pay for, quality. I bought only small stuff so far, things that are not expensive enough to make a huge hole in my budget, but for which quality is important. When you have a couple of hours to spare, check this store out simply browsing it is very entertaining.

PROS: quality
CONS: expensive

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Kitchen Window has great customer service and is any cook's dream store. There are so many cooking utensils, cookbooks, etc to choose from that will make any person that doesn't like to cook want to cook. It's a neat store with so much to see and learn. Even the most experienced cooks will learn something new. Great unique store.

4
★★★★☆

Kitchen Window has great customer service and is any cook's dream store. There are so many cooking utensils, cookbooks, etc to choose from that will make any person that doesn't like to cook want to cook. It's a neat store with so much to see and learn. Even the most experienced cooks will learn something new. Great unique store.

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I am a transplant to the twin cities and have to say this store exceeds my expectations. The customer service I have recieved is the best - anytime I need to ship a gift, I know it will arrive at the home nicely wrapped ! I love this store and will continue to shop there with a smile

2
★★★★★

I am a transplant to the twin cities and have to say this store exceeds my expectations. The customer service I have recieved is the best - anytime I need to ship a gift, I know it will arrive at the home nicely wrapped ! I love this store and will continue to shop there with a smile

More about Kitchen Window

?16,000 gourmet kitchen products for your indoor and outdoor kitchen ? Grills, Smokers & Outdoor Cooking Equipment ? Cooking School & Event Center: Cooking Classes, Private Events, Team Building ? Professional Knife Sharpening ? Equipment Rental ? Gift Registry

Editorial from

In Short
If you grind your own spices and know how to season a cast-iron skillet, this is your store. Kitchen Window's staff not only understands your food obsessions, it encourages you to try ever more deluxe kitchen…

 

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