Rooms By Design

★★★☆☆

About Rooms By Design

Categories
  • Interior Decoration & Design

Business Services

Business Services
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The decorator that came to my home that worked for Rooms by Design was excellent. I ordered the Lexington sofa and chair and a half, it was delivered in a timely fashion. Six weeks after receiving the sofa, the fabric started to pill and show wear, it was summer and we were hardly even on the sofa. After numerous calls to Jill, the owner, she refused to do anything about it. She said it was from my cat's claws - which our cats are declawed! She was telephoned as soon as I realized there was a problem with the fabric. She put it off and didn't come to my home for at least four months after my initial call. We should have taken this to small claims court.

0
★☆☆☆☆

The decorator that came to my home that worked for Rooms by Design was excellent. I ordered the Lexington sofa and chair and a half, it was delivered in a timely fashion. Six weeks after receiving the sofa, the fabric started to pill and show wear, it was summer and we were hardly even on the sofa. After numerous calls to Jill, the owner, she refused to do anything about it. She said it was from my cat's claws - which our cats are declawed! She was telephoned as soon as I realized there was a problem with the fabric. She put it off and didn't come to my home for at least four months after my initial call. We should have taken this to small claims court.

Pros: Decorator found what I liked very quickly

Cons: Furniture was defective after 6 wks, owner of company refused to do anything about it

.

Have used this company for window coverings in 2 homes. Very friendly, knowledgable, great products and installation. Price is right also.

2
★★★★★

Have used this company for window coverings in 2 homes. Very friendly, knowledgable, great products and installation. Price is right also.

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