Georges Shoe & Skate Repair

★★★★★
  • 672 1/2 Grand Ave

    St Paul, MN 55105

    Map & Directions
  • 651-227-8258

About Georges Shoe & Skate Repair

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The owner of this store is rude. I would never ever take my shoes to be repaired at this store.

3
★★★★★

The owner of this store is rude. I would never ever take my shoes to be repaired at this store.

.

I have three kids that play hockey and these guys have saved me a bunch of money!
Instead of buying new I've had them fix skates, gloves and bags!

The quality of the work is unreal - the leather work on skates is excellent The new leather

3
★★★★★

I have three kids that play hockey and these guys have saved me a bunch of money!
Instead of buying new I've had them fix skates, gloves and bags!

The quality of the work is unreal - the leather work on skates is excellent The new leather

.

I paid $40/zipper to have zippers replaced on my winter boots in March. The boots are in excellent condition otherwise. Jerry did an excellent job sewing as he was able to perfectly match almost every hole. But by November both zippers were coming undone, one of them separating from the zipper's own cloth (poor quality zipper?). Remember, these are winter boots, so that's about three months of use. I called to find out if they guarantee their work and I was told by the nephew that they guarantee 100% customer satisfaction.

When I brought the boots in, Jerry was immediately defensive. He said he "won't touch them--you've ruined them already!" He wanted to know how much I paid for the work (shouldn't it be a standard fee?). He took the money from the till and threw it on the counter and exclaimed, "Now everybody's happy!" I said that I wasn't happy, that I really wanted zippers on my boots. His reply was that now I was back where I started before coming to him so that now "it isn't my problem, is it?!"

I don't know if I caught him on a bad day and I happened to get the brunt of his anger..... I don't know if broken zippers are a pet peeve of his..... I don't know because there was going to be no discussion about it. Tom the Tailor of SE Mpls is fixing the zippers for the same price only he's doing something to address the parts of the boots/zippers that get stressed--something that should have been addressed the first time. Save yourself the frustration and the second trip--go to Tom the Tailor for zippers.

0
★☆☆☆☆

I paid $40/zipper to have zippers replaced on my winter boots in March. The boots are in excellent condition otherwise. Jerry did an excellent job sewing as he was able to perfectly match almost every hole. But by November both zippers were coming undone, one of them separating from the zipper's own cloth (poor quality zipper?). Remember, these are winter boots, so that's about three months of use. I called to find out if they guarantee their work and I was told by the nephew that they guarantee 100% customer satisfaction.

When I brought the boots in, Jerry was immediately defensive. He said he "won't touch them--you've ruined them already!" He wanted to know how much I paid for the work (shouldn't it be a standard fee?). He took the money from the till and threw it on the counter and exclaimed, "Now everybody's happy!" I said that I wasn't happy, that I really wanted zippers on my boots. His reply was that now I was back where I started before coming to him so that now "it isn't my problem, is it?!"

I don't know if I caught him on a bad day and I happened to get the brunt of his anger..... I don't know if broken zippers are a pet peeve of his..... I don't know because there was going to be no discussion about it. Tom the Tailor of SE Mpls is fixing the zippers for the same price only he's doing something to address the parts of the boots/zippers that get stressed--something that should have been addressed the first time. Save yourself the frustration and the second trip--go to Tom the Tailor for zippers.

Pros: Nice over the phone; skilled sewing

Cons: Rude customer service; poor quality product; false guarantee

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I spend a lot of money on shoes & I expect them to last. THis requires me to take care of them, and occassionally they have to visit the shoe doc.

I have had George fix up several pairs of my boots and shoes. He told me that many people actually bring in new shoes to be soled and the heeled (no pun)to prevent damage. It was a great suggestion and has really helped my shoes look better & last longer.

PROS: one of the few left!
CONS: none that I can think of

5
★★★★★

I spend a lot of money on shoes & I expect them to last. THis requires me to take care of them, and occassionally they have to visit the shoe doc.

I have had George fix up several pairs of my boots and shoes. He told me that many people actually bring in new shoes to be soled and the heeled (no pun)to prevent damage. It was a great suggestion and has really helped my shoes look better & last longer.

PROS: one of the few left!
CONS: none that I can think of

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When you walk into George's, you smell leather. You see pictures of George with famous people. You see old family photos. You feel the love. Then you see George. How could you not trust this man with your shoes?

2
★★★★★

When you walk into George's, you smell leather. You see pictures of George with famous people. You see old family photos. You feel the love. Then you see George. How could you not trust this man with your shoes?

Pros: Friendly service, Quality of work, Turn around time

Cons: Parking, Parking , Parking

 

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