Tom Moy Cafe

★★★☆☆
  • 7420 80th St S 101

    Cottage Grove, MN 55016

    Map & Directions
  • 651-459-9119

Food

Food
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Yummie foods... I can't wait to go back.

2
★★★★☆

Yummie foods... I can't wait to go back.

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Good food. Terrible service. Owner is a rude woman. They often screw up order so check bag. Plus they refuse to apologize or even acknowledge when they screw up. They definitely do not know meaning of customer service. I bet they lose 5-10'people a week just for being a holes.

3
★★★☆☆

Good food. Terrible service. Owner is a rude woman. They often screw up order so check bag. Plus they refuse to apologize or even acknowledge when they screw up. They definitely do not know meaning of customer service. I bet they lose 5-10'people a week just for being a holes.

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I visit Tom Moy Cafe at least once a month and they are always kind and get EVERYTHING i order right. The staff has never been mean to me and they always ask me how i am doing and how my family is. My Father and Grandmother used to go and eat there every other day and they were always very nice to both of them. Im not sure why these other two hate the place so much there food is amazing and the owner is such a kinda lady.

5
★★★★★

I visit Tom Moy Cafe at least once a month and they are always kind and get EVERYTHING i order right. The staff has never been mean to me and they always ask me how i am doing and how my family is. My Father and Grandmother used to go and eat there every other day and they were always very nice to both of them. Im not sure why these other two hate the place so much there food is amazing and the owner is such a kinda lady.

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Will NOT ever go back again, they messed up my order (wrong amt and wrong kind), so they told me to bring it back when I did, the owner B**ch advised me that I was given what I ordered, She argued with me in front of all the other customers that the kids taking my order wrote it as I ordered it and she heard her repeat the order back to me. Then she told me that since the container had been opened (becuase my kids helped themselves, before I realized it wasn't chicken, that she didn't want to replace the order that they had messed up!!!! After I got home again, I realized that she once again shorted me A PINT!!!! Owner and the kids taking the order are RUDE - I work in Customer Service for a large compnay and you DO NOT treat your customers like this......Go to Ho King or DUCS, but NEVER go to TOM MOY!!!

1
★☆☆☆☆

Will NOT ever go back again, they messed up my order (wrong amt and wrong kind), so they told me to bring it back when I did, the owner B**ch advised me that I was given what I ordered, She argued with me in front of all the other customers that the kids taking my order wrote it as I ordered it and she heard her repeat the order back to me. Then she told me that since the container had been opened (becuase my kids helped themselves, before I realized it wasn't chicken, that she didn't want to replace the order that they had messed up!!!! After I got home again, I realized that she once again shorted me A PINT!!!! Owner and the kids taking the order are RUDE - I work in Customer Service for a large compnay and you DO NOT treat your customers like this......Go to Ho King or DUCS, but NEVER go to TOM MOY!!!

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They are very rude! hung up on me when i called back on the order they had messed up. Then when i went back the girl that took my order was outside on the phone i live less then 5 min from them. when i told her she hung up on me and was really rude on the phone she had said she didnt hang up on me. I said okay can i just get my money back. she starts telling me i need to study their menu asking other customers in the store what i had ordered and if what was in the bag was the order. all i wanted was my money back. after 20 min. of this girl being rude and making comments i didnt even know you could make i told them to forget it i dont want the food of the money as i was walking out of the door the lady told me "why vegetables would do your body some good!" customers shouldnt be treated like this! and what happened to the customer is always right?

1
★☆☆☆☆

They are very rude! hung up on me when i called back on the order they had messed up. Then when i went back the girl that took my order was outside on the phone i live less then 5 min from them. when i told her she hung up on me and was really rude on the phone she had said she didnt hang up on me. I said okay can i just get my money back. she starts telling me i need to study their menu asking other customers in the store what i had ordered and if what was in the bag was the order. all i wanted was my money back. after 20 min. of this girl being rude and making comments i didnt even know you could make i told them to forget it i dont want the food of the money as i was walking out of the door the lady told me "why vegetables would do your body some good!" customers shouldnt be treated like this! and what happened to the customer is always right?

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0 out of 1 people found this review helpful.

 

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