Sally Beauty Supply

★★☆☆☆
  • 4101 W Division St 101

    Saint Cloud, MN 56301

    Map & Directions
  • 320-656-9248

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2.0 2
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My girlfriend and I drove over an hour just for a special trip to get some products from Sally's, for a big hair "project". When we entered the store it was empty, we stood there waiting for assistance for about 15 minutes, just as customers starting flowing in the manager started helping them, she let us know she would help us and we said that was fine, 20 minutes later she came over to help us and quickly half answered my questions before tending to everyone else who walked in the door.
She sold me the wrong products, gave me the wrong instructions and I'm very unhappy with this experience, I have been faithful a Sally customer for about 8 years now, I will stick with buying what I need online.
This store is terrible, no matter how busy it gets, customers that have been waiting for an hour with a large purchase should be at least treated with SOME respect over the ones who fly in with a 5 dollar purchase here and there.

1
★☆☆☆☆

My girlfriend and I drove over an hour just for a special trip to get some products from Sally's, for a big hair "project". When we entered the store it was empty, we stood there waiting for assistance for about 15 minutes, just as customers starting flowing in the manager started helping them, she let us know she would help us and we said that was fine, 20 minutes later she came over to help us and quickly half answered my questions before tending to everyone else who walked in the door.
She sold me the wrong products, gave me the wrong instructions and I'm very unhappy with this experience, I have been faithful a Sally customer for about 8 years now, I will stick with buying what I need online.
This store is terrible, no matter how busy it gets, customers that have been waiting for an hour with a large purchase should be at least treated with SOME respect over the ones who fly in with a 5 dollar purchase here and there.

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The staff isn't very knowledgeable. The few times I have shopped there, an employee was on the phone with a personal call. The employee didn't set the phone down while ringing up my items, she continued to talk on the phone.

3
★★★☆☆

The staff isn't very knowledgeable. The few times I have shopped there, an employee was on the phone with a personal call. The employee didn't set the phone down while ringing up my items, she continued to talk on the phone.

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1 out of 1 people found this review helpful.

Editorial from

Hair, skin and nail products and equipment for salon and home use; shampoo, makeup, clippers, flat irons, disinfectants and more.

 

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