Beckers Model Railroad Supply

★★☆☆☆
  • 2166 Silver Lake Rd NW

    New Brighton, MN 55112

    Map & Directions
  • 651-635-9480

About Beckers Model Railroad Supply

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Hours
Tue 10:30am-7pm, Thu 10:30am-7pm, Wed 10:30am-5pm, Fri 10:30am-5pm, Sat 10am-5pm

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2.0 2
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The previous reviewer is right, they could careless if you ever come back. They are NOT only really slow at helping you find something, they are rude (maybe cranky is a better term). When it comes to checkout, you could read the Old Testament cover to cover twice. They are that slow. If you try small talk or just being friendly with any of them, you will just get a glare. Prices are average, and a pretty decent selection. I won't be going back anytime soon. I'd prefer going to an all night dentist to have teeth pulled.

1
★☆☆☆☆

The previous reviewer is right, they could careless if you ever come back. They are NOT only really slow at helping you find something, they are rude (maybe cranky is a better term). When it comes to checkout, you could read the Old Testament cover to cover twice. They are that slow. If you try small talk or just being friendly with any of them, you will just get a glare. Prices are average, and a pretty decent selection. I won't be going back anytime soon. I'd prefer going to an all night dentist to have teeth pulled.

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A Decent selection, & organized. Prices were about average, better prices can be found if u shop on the internet. I thought the customer service was poor, I was never greeted. You would think in a specialty shop, they would offer to help you find stuff. I was shopping for a gift, & I really didn'y know what was what. There are so many different scale models, & so much stuff for different scenes...Well when I did pick something out I had to wait a long time to pay for it. First the cashier (owner) was in the back, then he the lady a head of me said she had some stuff on hold, he looked all over & couldn't find it, went to the back to look, finally came out w/ it, slowly rang her up, I was thinking finally my turn, but no he went over to a guy by the partailly set up tracks & talked to him, put a train on the tracks, & ran it. He didn't even acknowledge me!. When he finally rang me up, he did that in slow motion too. No apology for the wait, no thank you for coming. I couldn't believe it, but as I left, I looked at my watch- it was slightly over 15min from the time I got in line to when I left.

PROS:
CONS: poor customer service, act like they don't care if you come back or not

3
★★★☆☆

A Decent selection, & organized. Prices were about average, better prices can be found if u shop on the internet. I thought the customer service was poor, I was never greeted. You would think in a specialty shop, they would offer to help you find stuff. I was shopping for a gift, & I really didn'y know what was what. There are so many different scale models, & so much stuff for different scenes...Well when I did pick something out I had to wait a long time to pay for it. First the cashier (owner) was in the back, then he the lady a head of me said she had some stuff on hold, he looked all over & couldn't find it, went to the back to look, finally came out w/ it, slowly rang her up, I was thinking finally my turn, but no he went over to a guy by the partailly set up tracks & talked to him, put a train on the tracks, & ran it. He didn't even acknowledge me!. When he finally rang me up, he did that in slow motion too. No apology for the wait, no thank you for coming. I couldn't believe it, but as I left, I looked at my watch- it was slightly over 15min from the time I got in line to when I left.

PROS:
CONS: poor customer service, act like they don't care if you come back or not

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