Aqua City Irrigation

★☆☆☆☆
  • 6045 Pillsbury Ave S

    Minneapolis, MN 55419

    Map & Directions
  • 612-866-3300

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We hired Aqua City Plumbing's St. Paul office to unclog a toilet after an object was accidentally dropped and flushed. Our experience was horrible. The service person who showed up took our toilet off the floor and then told us it was unfixable and tried to sell us a new one for $700. A SEVEN HUNDRED DOLLAR toilet. We then asked if he could try using an auger -- the most basic of plumbing tools, which he had not tried. He said he didn't have one with him. He tried to get us to still pay a $250 service call/repair fee even though he hadn't fixed the toilet. We refused, so he called his manager, and then somehow miraculously located an auger in his truck, which popped the item right out of the toilet. It was just a huge scam and I'm still mad about it to this day. We filed a complaint with the Better Business Bureau and wrote a letter to the company. A couple of weeks later we received a short apology note from the manager and a refund of the entire fee we had paid. We did appreciate that, but honestly, it was such a horrible, stressful experience it made us think of those undercover segments they do on the news to expose bad business practices. To be fair, this was a couple of years ago, so you never know, maybe they have changed. But I'd be careful.

1
★☆☆☆☆

We hired Aqua City Plumbing's St. Paul office to unclog a toilet after an object was accidentally dropped and flushed. Our experience was horrible. The service person who showed up took our toilet off the floor and then told us it was unfixable and tried to sell us a new one for $700. A SEVEN HUNDRED DOLLAR toilet. We then asked if he could try using an auger -- the most basic of plumbing tools, which he had not tried. He said he didn't have one with him. He tried to get us to still pay a $250 service call/repair fee even though he hadn't fixed the toilet. We refused, so he called his manager, and then somehow miraculously located an auger in his truck, which popped the item right out of the toilet. It was just a huge scam and I'm still mad about it to this day. We filed a complaint with the Better Business Bureau and wrote a letter to the company. A couple of weeks later we received a short apology note from the manager and a refund of the entire fee we had paid. We did appreciate that, but honestly, it was such a horrible, stressful experience it made us think of those undercover segments they do on the news to expose bad business practices. To be fair, this was a couple of years ago, so you never know, maybe they have changed. But I'd be careful.

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Message from Aqua City Irrigation

Aqua City Plumbing is a family owned and operated plumbing company that originated in 1963 as Aqua City Services. Over the years, Aqua City Plumbing grew out of a basement office and into two specialized companies located in larger warehouse/office buildings. We have been proudly serving the expanding Minneapolis metro area along the way.



We strive to be one of the most reliable plumbing service and repair companies in the Minneapolis area. As Minneapolis plumbers, we specialize in plumbing installation and repairs as well as irrigation services. We also offer heating and cooling services to homeowners in Minneapolis, St. Paul and the surrounding areas.



At Aqua City Plumbing we offer some of the best guarantees in the industry because we want to protect your investment and eliminate any risk on your part. From equipment, parts and labor to your complete satisfaction, you can count on Aqua City Plumbing, your trusted Minneapolis plumber.

More about Aqua City Irrigation

Aqua City Plumbing is a family owned and operated service company that was founded in 1963. We strive to be one of the most reliable plumbing services and repair companies in the Minneapolis area. Our Minneapolis Plumber services offer 100% Satisfaction for Residential Plumbing, Kitchen/Bath, Plumbing Repair, Plumbing Installation, Sump Pumps, Drain Cleaning, Sewer Line Repair, Hydronic Heat, Water Heater Installation, Eternal Hot Water, and Boilers & Radiators.

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