Hopkins Auto Body

★★★☆☆
  • 10889 Excelsior Blvd

    Hopkins, MN 55343

    Map & Directions
  • 952-935-7556

About Hopkins Auto Body

Categories
  • Auto Body Paint & Repair
  • Automotive Repair
Hours
M-F 7:30am-6pm, Sa 9am-12pm, Su Closed
Emails
  • jstiele@hopkinsautobody.net
Keywords
  • collision repair
  • Dent Repair
  • hail damage
  • auto body shop
  • car scratch repair
  • Paintless Dent Removal
  • Frame Work
  • auto body painting
  • Auto Body Repair Estimate
  • automotive paint

Automotive

Automotive
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I recently took my BMW to have the bumper repaired and have some door dents taken out. I was very pleased with their work. They arranged for a loaner car and I had my car back in no time.

5
★★★★★

I recently took my BMW to have the bumper repaired and have some door dents taken out. I was very pleased with their work. They arranged for a loaner car and I had my car back in no time.

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My bumper was repaired less then a year ago and the paint cracked when it was in a minor fender fender. Another auto body shop told me it was due to the bumper not being prepped properly . A friend said his hood is bubbling after being repainted at Hopkins Auto Body about 3 years ago. The car rental next door is a joke. They had no record of my reservation and of least 2 other people trying to rent cars at the same time.

0
★☆☆☆☆

My bumper was repaired less then a year ago and the paint cracked when it was in a minor fender fender. Another auto body shop told me it was due to the bumper not being prepped properly . A friend said his hood is bubbling after being repainted at Hopkins Auto Body about 3 years ago. The car rental next door is a joke. They had no record of my reservation and of least 2 other people trying to rent cars at the same time.

Pros: none

Cons: Expensive, car rental center is disorganized, paint peeled

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I had a problem with the price being higher than they told me and they did not leave the car out for me to pick up as promised. Now, I am stuck with arrogant people that refuse to rectify a problem that they created. I should have believed the other review and looked elsewhere for my body work.

0
★☆☆☆☆

I had a problem with the price being higher than they told me and they did not leave the car out for me to pick up as promised. Now, I am stuck with arrogant people that refuse to rectify a problem that they created. I should have believed the other review and looked elsewhere for my body work.

Pros: none

Cons: Arrogant, don't return phone calls and will not take responsibility damage done

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My nearly brand new car suffered body damaged while in this shop. They became angry when I made them fix it. Also, this shop has some deal with a very poor car rental angency. They provided me with a filthy, dangerous car even though I have car rental coverage and there is a good car rental agency right next door. They must be getting some deal with this cheap car rental place. This was the worst experience I have ever had with a car repair shop. They damaged my car, provdied average quality work, and they were very arrogant. I am shocked that this place has received good reviews. Perhaps thefriend of the owners are writing in to boost the ratings. BE CAREFUL OF THIS PLACE!

0
★☆☆☆☆

My nearly brand new car suffered body damaged while in this shop. They became angry when I made them fix it. Also, this shop has some deal with a very poor car rental angency. They provided me with a filthy, dangerous car even though I have car rental coverage and there is a good car rental agency right next door. They must be getting some deal with this cheap car rental place. This was the worst experience I have ever had with a car repair shop. They damaged my car, provdied average quality work, and they were very arrogant. I am shocked that this place has received good reviews. Perhaps thefriend of the owners are writing in to boost the ratings. BE CAREFUL OF THIS PLACE!

Cons: they damaged my car. Unsafe and dirty rental cars

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Before choosing Hopkins Auto Body I stopped in and was impressed by their shop and by the politeness of the receptionist. I should have went 1 level further before making my decision because that is where all of my problems arose. After getting everything approved and ok'd by my insurance company, I received a call from 'my rep' at Hopkins Auto telling me that they could not repair all of my vehicle. I was confused because I had just talked with my agent before this call. It was almost as if they didn't want the work. I had to go back and talk to my agent again to see what the issues were. She had thought everything was good to go until she received a call from Hopkins Auto Body telling her some made up story.
I say made up story because never once during this process did I receive a call asking me what happened to my vehicle. So if they didn't hear from me, I wonder who they talked too. My agent knew what happened but after checking with her again, she said they never asked her either. So, in the end, only half my vehicle was repaired and the other half they would not fix, even though it was already cleared by my insurance agent to pay for the total repairs. I filled out their response card and have informed them that I am dissatisfied, but I have never received any reply from them. They had my vehicle for almost 5 weeks total so I assumed everything was going to look great especially since they were taking more than 2 weeks longer than they had originally stated. Not the case.
There are so many choices for body work, so take your time, but definitely go somewhere else.

1
★★☆☆☆

Before choosing Hopkins Auto Body I stopped in and was impressed by their shop and by the politeness of the receptionist. I should have went 1 level further before making my decision because that is where all of my problems arose. After getting everything approved and ok'd by my insurance company, I received a call from 'my rep' at Hopkins Auto telling me that they could not repair all of my vehicle. I was confused because I had just talked with my agent before this call. It was almost as if they didn't want the work. I had to go back and talk to my agent again to see what the issues were. She had thought everything was good to go until she received a call from Hopkins Auto Body telling her some made up story.
I say made up story because never once during this process did I receive a call asking me what happened to my vehicle. So if they didn't hear from me, I wonder who they talked too. My agent knew what happened but after checking with her again, she said they never asked her either. So, in the end, only half my vehicle was repaired and the other half they would not fix, even though it was already cleared by my insurance agent to pay for the total repairs. I filled out their response card and have informed them that I am dissatisfied, but I have never received any reply from them. They had my vehicle for almost 5 weeks total so I assumed everything was going to look great especially since they were taking more than 2 weeks longer than they had originally stated. Not the case.
There are so many choices for body work, so take your time, but definitely go somewhere else.

Pros: Receptionist is very polite

Cons: Customer Service, Repairs, Follow up, Pretty much everything else

.

This is a first class business. They have done bodywork for us 4 times in the past year. Their prices are the best that we have found. Their work is impeccable. Our cars have always been ready when promised (if they say 10 am on Friday you know that your car will be ready at 10 am on Friday). On all of our repair jobs they presented with different options to do the work (and they have always encouraged us to go with the most economical). Each time that we have picked up our cars they have looked better than new. These guys take the sting out of having your car repaired.

PROS: Impeccable work, good prices, honest, dependable
CONS: NONE

5
★★★★★

This is a first class business. They have done bodywork for us 4 times in the past year. Their prices are the best that we have found. Their work is impeccable. Our cars have always been ready when promised (if they say 10 am on Friday you know that your car will be ready at 10 am on Friday). On all of our repair jobs they presented with different options to do the work (and they have always encouraged us to go with the most economical). Each time that we have picked up our cars they have looked better than new. These guys take the sting out of having your car repaired.

PROS: Impeccable work, good prices, honest, dependable
CONS: NONE

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.

Great experience with Hopkins Auto Body. They did very fine work and would definitely use them again.

2
★★★★★

Great experience with Hopkins Auto Body. They did very fine work and would definitely use them again.

Pros: Quality workmanship, Fast Service

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Is on the pen I picked up at Hopkins Auto Body & it is true. They were friendly, helpful, completed the job in the time they outlined & it looks great. i would use them again and recommend them to anyone. Thanks Hopkins Auto Body

2
★★★★★

Is on the pen I picked up at Hopkins Auto Body & it is true. They were friendly, helpful, completed the job in the time they outlined & it looks great. i would use them again and recommend them to anyone. Thanks Hopkins Auto Body

Pros: Fast , Reliable, Worked with insurance

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work was done to perfection and vehicle was done when promised. i will not need to use them again because i am going crash free.

2
★★★★★

work was done to perfection and vehicle was done when promised. i will not need to use them again because i am going crash free.

Message from Hopkins Auto Body

As a company that understands the stressful nature of car accidents and the confusion that often ensues in the aftermath, Hopkins Auto Body is committed to making the collision repair process as smooth as possible. Since opening in 1962, the family-owned and -operated auto body shop in Hopkins, MN, has earned a solid reputation for providing high-quality results and superior customer service. You can count on their skilled and qualified team of professionals to work diligently to restore your vehicle to its original condition and get you back on the road safely and quickly.



Regardless of the extent of damage that your car has endured, the technicians at Hopkins Auto Body are up to the task of making it look and operate as good as new. They know the inconvenience of having to live without your vehicle for any period, and they dedicate themselves to minimizing the disruption to your daily activities. As a full-service auto body shop specializing in a variety of issues, they make it simple to get all your collision repairs done in one place. They offer everything from expert frame straightening to meticulous auto body painting solutions. In addition, they can take care of any dent repairs you may need from exposure to hail damage and other outdoor elements.



With a company as firmly rooted in the local community as Hopkins Auto Body, you can trust that your best interests, as well as those of the environment, will remain the top priority as your vehicle undergoes repairs. The licensed, bonded, and insured auto body shop employs sustainable practices in their car care procedures to reduce their carbon footprint as much as possible.



Peace of mind is an invaluable benefit you will receive from bringing your car into Hopkins Auto Body for collision repairs, dent removal, or a new paint job. Contact them at (952) 935-7556 to schedule an appointment for a free auto body repair estimate, or visit their website to browse a gallery of past work.

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