Thoroughbred Carpets

★★★★☆
Your Home's Best Friend!
  • 8745 13th Ave E

    Savage, MN 55378

    Map & Directions
  • 952-445-9140

About Thoroughbred Carpets

Categories
Hours
Mon-Thu 10am-8pm, Fri 10am-5pm, Sat 10am-4pm

Home & Garden

Home & Garden
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4.0 5
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I just had my new carpet installed today....looks great and two really nice installers that did a fantastic job! I have used T.C. three times in the last 10 years and they have always done a great job and were total professionals. I would

3
★★★★★

I just had my new carpet installed today....looks great and two really nice installers that did a fantastic job! I have used T.C. three times in the last 10 years and they have always done a great job and were total professionals. I would

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This company is terrible to work with. The carpet installers made mistake after mistake and the ownership does not take responsability. Very dissapointed in thier service.....terrible!

3
★★★★★

This company is terrible to work with. The carpet installers made mistake after mistake and the ownership does not take responsability. Very dissapointed in thier service.....terrible!

.

They were very eager to help me with my project. They truley took an intrest in what I was doing, and what I wanted to do. They did a great job explaining the pros and cons of the carpets I was looking at. Plus they had a great area for my kids. I would absolutely shop there again.

2
★★★★☆

They were very eager to help me with my project. They truley took an intrest in what I was doing, and what I wanted to do. They did a great job explaining the pros and cons of the carpets I was looking at. Plus they had a great area for my kids. I would absolutely shop there again.

.

We initially recieved a defective product but this was not discovered until it had already been installed in our new kitchen. This resulted in having our flooring torn out and then the second flooring was also defective - the company admitted this and blamed it on its supplier. Once they finally got it right, they told us our bill would be higher than promised because the new flooring was more expensive. So, we didn't get the flooring we wanted, it took several months to complete, messed up our kitchen remodeling plans, and they wanted us to pay more than we agreed upon. That's how they operate.

I told them that I would not give a good referral of their business if they were not able to make this right through a price reduction. Since you are reading this bad review, you can assume that they wouldn't make things right.

In my opinion, you would be a fool to use this company after reading this.

0
★☆☆☆☆

We initially recieved a defective product but this was not discovered until it had already been installed in our new kitchen. This resulted in having our flooring torn out and then the second flooring was also defective - the company admitted this and blamed it on its supplier. Once they finally got it right, they told us our bill would be higher than promised because the new flooring was more expensive. So, we didn't get the flooring we wanted, it took several months to complete, messed up our kitchen remodeling plans, and they wanted us to pay more than we agreed upon. That's how they operate.

I told them that I would not give a good referral of their business if they were not able to make this right through a price reduction. Since you are reading this bad review, you can assume that they wouldn't make things right.

In my opinion, you would be a fool to use this company after reading this.

.

We checked out carpet here for 2 rooms in our house but the prices seemed high compared to others in the area and the selection was so-so. Maybe they cater more to the builders. Service was good - plenty of people working there so customers don't have to wait for a long time before being assisted. Some other flooring options like Pergo also available here.

3
★★★☆☆

We checked out carpet here for 2 rooms in our house but the prices seemed high compared to others in the area and the selection was so-so. Maybe they cater more to the builders. Service was good - plenty of people working there so customers don't have to wait for a long time before being assisted. Some other flooring options like Pergo also available here.

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