Westwood Marina Bar & Grill

★★☆☆☆
  • 1400 Lake Washington Access Rd

    Kasota, MN 56050

    Map & Directions
  • 507-243-9998

About Westwood Marina Bar & Grill

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Food

Food
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2.0 2
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We spend a half dozen or so sunday afternoons in the summer at Westwood. For us its an hour cruise to get there, but its the atmosphere and the lakeside deck that attracts us. They could do a better job, and I think the owners will eventually see this. The need to get on board with the 3 golden rules of the service industry (esp now in our lousy economy).
1. Good food/drinks (ya have to give people a satisfactory purchase)
2. Reasonable service - not only timely, but friendly and stress-free.
3. Good value, ya need drink specials, daily food specials, etc.. people want to feel special! They want to spend $$ wisely, and in the end they will probably spend more, and come back!

Westwood has the location, they have the atmosphere and we keep coming back for that.

3
★★★☆☆

We spend a half dozen or so sunday afternoons in the summer at Westwood. For us its an hour cruise to get there, but its the atmosphere and the lakeside deck that attracts us. They could do a better job, and I think the owners will eventually see this. The need to get on board with the 3 golden rules of the service industry (esp now in our lousy economy).
1. Good food/drinks (ya have to give people a satisfactory purchase)
2. Reasonable service - not only timely, but friendly and stress-free.
3. Good value, ya need drink specials, daily food specials, etc.. people want to feel special! They want to spend $$ wisely, and in the end they will probably spend more, and come back!

Westwood has the location, they have the atmosphere and we keep coming back for that.

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I have one good thing to say about Westwood Marina and that is the atmosphere. The lake side seating and view is great but the food and service was horrible. It took about 20 minutes just to have a waitress come to our table, another 20 minutes to get a drink, and an hour and half to get our food. We were willing to wait for our food but after we got our first drink, we never got another! I couldn't believe it. I have never been so disgusted with service in my life. The food was NOT that great either.

1
★☆☆☆☆

I have one good thing to say about Westwood Marina and that is the atmosphere. The lake side seating and view is great but the food and service was horrible. It took about 20 minutes just to have a waitress come to our table, another 20 minutes to get a drink, and an hour and half to get our food. We were willing to wait for our food but after we got our first drink, we never got another! I couldn't believe it. I have never been so disgusted with service in my life. The food was NOT that great either.

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