Cold Stone Creamery

★★★★☆
  • 7765 Main St N

    Maple Grove, MN 55369

    Map & Directions
  • 763-494-9161

About Cold Stone Creamery

Hours
Sun-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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.

Good spot for a treat after hitting the stores in Maple Grove. Seating is VERY limited so summers are a better time to visit this location. As always, the dessert is awesome.

4
★★★★☆

Good spot for a treat after hitting the stores in Maple Grove. Seating is VERY limited so summers are a better time to visit this location. As always, the dessert is awesome.

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.

Hard to pass on ice cream, but this place has a few negatives that would make me go somewhere else next time: long lines, high price.

1
★★★☆☆

Hard to pass on ice cream, but this place has a few negatives that would make me go somewhere else next time: long lines, high price.

.

I go to this location once a week. I know from experience that the lines can be long, the lobby can be crowded, and sometimes you'd like to run before they ding that bell and sing. I recently had a talk to their ONLY manager there, a wonderful young woman who showed amazing interest in her employee's and her work. I've been there winter and summer and I'm surprised that month after month, season after season that she turns out such amazing customer service along with her employee's. Once you walk in and let the employee's help you (don't ignore their helpful suggestions!) you'll be charmed by them, and soon get to know them by name as I have. There is just something about this C.S. that makes it like a family and you their newest family member, and I recommend this location without a doubt as the best! KUDOS!

2
★★★★★

I go to this location once a week. I know from experience that the lines can be long, the lobby can be crowded, and sometimes you'd like to run before they ding that bell and sing. I recently had a talk to their ONLY manager there, a wonderful young woman who showed amazing interest in her employee's and her work. I've been there winter and summer and I'm surprised that month after month, season after season that she turns out such amazing customer service along with her employee's. Once you walk in and let the employee's help you (don't ignore their helpful suggestions!) you'll be charmed by them, and soon get to know them by name as I have. There is just something about this C.S. that makes it like a family and you their newest family member, and I recommend this location without a doubt as the best! KUDOS!

Pros: Birthday cakes, mothersday cakes, christmas cakes!

.

I have been going to Cold Stone for the past year, and I have become extremely fond not only of the ice cream, but also of the staff. There are some employees that don't offer great customer service, but there are many that make the experience lots of fun! If you have had a bad experience here in the past, I recommend you try it again because chances are you'll have a change of heart. The kids there are always smiling and laughing even when there is line wrapping around the store 10 minutes after they were supposed to close. And for those of you who are bothered by the singing, just simply ask them not to sing and they will refrain. I hope this helps everyone out, and I hope you all have a good experience.

2
★★★★★

I have been going to Cold Stone for the past year, and I have become extremely fond not only of the ice cream, but also of the staff. There are some employees that don't offer great customer service, but there are many that make the experience lots of fun! If you have had a bad experience here in the past, I recommend you try it again because chances are you'll have a change of heart. The kids there are always smiling and laughing even when there is line wrapping around the store 10 minutes after they were supposed to close. And for those of you who are bothered by the singing, just simply ask them not to sing and they will refrain. I hope this helps everyone out, and I hope you all have a good experience.

Pros: fun staff, great ice cream, unique experience

Cons: crowded, kind of expensive

.

I stopped by this location today on my way home from being laid off today. I just needed something sweet to help me along. I walked in and was amazed at the energy and charisma this place had. Not only was every person working there helpful and friendly I had some of the best ice cream I've ever had! I will be telling all of my friends about this!

2
★★★★★

I stopped by this location today on my way home from being laid off today. I just needed something sweet to help me along. I walked in and was amazed at the energy and charisma this place had. Not only was every person working there helpful and friendly I had some of the best ice cream I've ever had! I will be telling all of my friends about this!

Pros: ice cream, cakes, pies

Cons: none, great employees, not enough locations

.

I am so impressed by how the workers here stay friendly even though it gets really busy in there! Thanks guys, you're the best!!!!!

2
★★★★★

I am so impressed by how the workers here stay friendly even though it gets really busy in there! Thanks guys, you're the best!!!!!

Pros: yummy, great workers, even better ice cream

.

Cold Stone Creamery in Maple Grove has the BEST ice cream I've ever had in my life!!!!!!! They have sooooo many different flavors and mix ins it will take you a billion years to get all the different combos. They put the other ice cream stores to shame! Vote MAPLE GROVE!!!!!!!!!!!!!!!!!!!!!!

2
★★★★★

Cold Stone Creamery in Maple Grove has the BEST ice cream I've ever had in my life!!!!!!! They have sooooo many different flavors and mix ins it will take you a billion years to get all the different combos. They put the other ice cream stores to shame! Vote MAPLE GROVE!!!!!!!!!!!!!!!!!!!!!!

Pros: fun, exciting, friendly staff

Cons: none

.

I went to Cold Stone in search of a new experience different from Dairy Queen. I loved it! The service was great and the ice cream was wonderful! I had the Cheesecake Fantasy, which is cheesecake ice cream with strawberries, blueberries, and graham cracker pie crust. It was the best ice cream I have ever had! Thanks Cold Stone!!!!!

2
★★★★★

I went to Cold Stone in search of a new experience different from Dairy Queen. I loved it! The service was great and the ice cream was wonderful! I had the Cheesecake Fantasy, which is cheesecake ice cream with strawberries, blueberries, and graham cracker pie crust. It was the best ice cream I have ever had! Thanks Cold Stone!!!!!

.

As an avid Blizzard fan all my life, I have found my new replacement for the DQ classic. Coldstone's ice cream is great, the mix-ins are really tasty, and its just a fun place to go. They have a few locations inthe cities now, including Block E downtown.

2
★★★★★

As an avid Blizzard fan all my life, I have found my new replacement for the DQ classic. Coldstone's ice cream is great, the mix-ins are really tasty, and its just a fun place to go. They have a few locations inthe cities now, including Block E downtown.

.

Reccently, while my Wife and I were on our honeymoon in Hawaii, we got the pleasure of trying Cold Stone. First, I want to tell you I am deffinately not a big ice cream fan (typically I'd prefer to buy a quart, and eat it at home; that is until I found Cold Stone) and on top of that, I'm not too keen on big chains. While in Hawaii my wife and I ate there many times and just love the place. It by far tops baskin robins and any local creamery. The price is a tad up there, but it is most deffinately worth it. Since, being back here in Minneapolis we have not had the privelege of trying the local stores, but if they are even 1 tenth of the Hawaii store they'll be fantastic!!!!
P.S. Give them a tip and have the sing, it's histarical!

2
★★★★★

Reccently, while my Wife and I were on our honeymoon in Hawaii, we got the pleasure of trying Cold Stone. First, I want to tell you I am deffinately not a big ice cream fan (typically I'd prefer to buy a quart, and eat it at home; that is until I found Cold Stone) and on top of that, I'm not too keen on big chains. While in Hawaii my wife and I ate there many times and just love the place. It by far tops baskin robins and any local creamery. The price is a tad up there, but it is most deffinately worth it. Since, being back here in Minneapolis we have not had the privelege of trying the local stores, but if they are even 1 tenth of the Hawaii store they'll be fantastic!!!!
P.S. Give them a tip and have the sing, it's histarical!

Pros: Fresh Ice Cream, Great Service, Tip'em & they'll sing

Cons: A Bit Pricey, Can Be Crowded, But Still Great

.

Tried to order an ice-cream pie/cake, the phone was answered by an unenthusiastic mumbler - I stated that I'd like to order a pie/cake (having been told I should order via phone when I stopped by in person) and the phone was PLACED ON THE COUNTER - for the next 5 minutes, I listened to the employees continue their banter and chat with the occasional customer. No one ever picked the phone back up. When I tried to call back - if only to register a complaint with the manager - the line was (unsurprisingly) BUSY. With customer-service like this, I don't care what their ice cream tastes like. I'll take my business ANYWHERE else.

0
★☆☆☆☆

Tried to order an ice-cream pie/cake, the phone was answered by an unenthusiastic mumbler - I stated that I'd like to order a pie/cake (having been told I should order via phone when I stopped by in person) and the phone was PLACED ON THE COUNTER - for the next 5 minutes, I listened to the employees continue their banter and chat with the occasional customer. No one ever picked the phone back up. When I tried to call back - if only to register a complaint with the manager - the line was (unsurprisingly) BUSY. With customer-service like this, I don't care what their ice cream tastes like. I'll take my business ANYWHERE else.

Cons: rude, bad customer service, no ambiance

.

I visited the Maple Grove location on Monday when it was almost 90 in April! I've never been to such a great ice cream place! They employees working were cheerful, greeted me right when I entered, and helped me pick out the best combo! Cake Batter with brownies and cookie dough! It was so good I recommended it to people. When I tipped them they burst out in song, although they weren't professional singers, I Will be going back with everyone I know.

2
★★★★★

I visited the Maple Grove location on Monday when it was almost 90 in April! I've never been to such a great ice cream place! They employees working were cheerful, greeted me right when I entered, and helped me pick out the best combo! Cake Batter with brownies and cookie dough! It was so good I recommended it to people. When I tipped them they burst out in song, although they weren't professional singers, I Will be going back with everyone I know.

Pros: GREAT customer servic, great ice cream, cakes and pies

Cons: i couldn't think of, any

.

This place is Ok, but it's not great. First, they're the Starbucks of the 0's. There's nothing truely specia that they have. Great- ice cream. I want to see a place that only exists one place and has GREAT food, not an above average chain

1
★★★☆☆

This place is Ok, but it's not great. First, they're the Starbucks of the 0's. There's nothing truely specia that they have. Great- ice cream. I want to see a place that only exists one place and has GREAT food, not an above average chain

.

Cold stone is the BEST ice cream i've ever had. Their new cake batter ice cream is the best! I can't believe no one else has thought of that! The kids that work there are great! It takes a lot of guts to sing their hearts out! GReat Job!

2
★★★★★

Cold stone is the BEST ice cream i've ever had. Their new cake batter ice cream is the best! I can't believe no one else has thought of that! The kids that work there are great! It takes a lot of guts to sing their hearts out! GReat Job!

Pros: menu changes, stamp card, cakes and pies

.

It is good, but Grand Old and Sebastian Joe's are better

2
★★★★☆

It is good, but Grand Old and Sebastian Joe's are better

.

They create any combination I want and do it with the best ice cream. The atmosphere is warm and the employees make it a fun experience.

2
★★★★★

They create any combination I want and do it with the best ice cream. The atmosphere is warm and the employees make it a fun experience.

.

What is so great about some not so great icecream being poked at with some scoops and expensive 'Add-Ins'? Archer Farms from Target makes a way tastier Chocolate Peanut Butter, and get this...you get a half gallon for the same price! This place is a one-time, now I've seen it kind of place. And if I have to hear them sing about their tips one more time....

1
★★☆☆☆

What is so great about some not so great icecream being poked at with some scoops and expensive 'Add-Ins'? Archer Farms from Target makes a way tastier Chocolate Peanut Butter, and get this...you get a half gallon for the same price! This place is a one-time, now I've seen it kind of place. And if I have to hear them sing about their tips one more time....

.

Great place for Ice Cream. The user (huffman79) who rated it a 1 is probably the competition or had a lot of ice cream that day. If you look at the additional reviews, all were done that same day with only one other receiving a 10. It fills you you so don't eat too much!

2
★★★★☆

Great place for Ice Cream. The user (huffman79) who rated it a 1 is probably the competition or had a lot of ice cream that day. If you look at the additional reviews, all were done that same day with only one other receiving a 10. It fills you you so don't eat too much!

.

The Coldstone concept is the best in the city! You can take anyone there and they can get exactly what they want in a fun atmosphere of song

2
★★★★★

The Coldstone concept is the best in the city! You can take anyone there and they can get exactly what they want in a fun atmosphere of song

.

THIS WAS TRUELY A GREAT EXPERIENCE AND THE BEST ICE CREAM I'VE EVER HAD. WE'VE MADE IT A WEEKLY TRADITION AT OUR HOUSE AND NOONE IS EVER DISSAPOINTED IN THE CREATION WE GET.

THANKS FOR COMING TO TOWN COLD STONE!!!!

2
★★★★★

THIS WAS TRUELY A GREAT EXPERIENCE AND THE BEST ICE CREAM I'VE EVER HAD. WE'VE MADE IT A WEEKLY TRADITION AT OUR HOUSE AND NOONE IS EVER DISSAPOINTED IN THE CREATION WE GET.

THANKS FOR COMING TO TOWN COLD STONE!!!!

Pros: great ice cream, unique experience, fun atmosphere

.

THIS WAS THE BEST ICE CREAM I'VE EVER HAD. THE CHOICES WERE UNLIMITED! I HAD THE WHITE CHOCOLATE ICE CREAM WITH RASPBERRIES & CHOCOLATE CHIPS......YUM!!!
WHEN I WALKED IN THE STORE, IT SMELLED WONDERFUL AND THE EMPLOYEES WERE SINGING. WHAT A FUN EXPERIENCE..........MY KIDS LOVED IT.

2
★★★★★

THIS WAS THE BEST ICE CREAM I'VE EVER HAD. THE CHOICES WERE UNLIMITED! I HAD THE WHITE CHOCOLATE ICE CREAM WITH RASPBERRIES & CHOCOLATE CHIPS......YUM!!!
WHEN I WALKED IN THE STORE, IT SMELLED WONDERFUL AND THE EMPLOYEES WERE SINGING. WHAT A FUN EXPERIENCE..........MY KIDS LOVED IT.

Pros: SINGING IS GREAT, SUPER ICE CREAM, UNLIMITED CREATIONS

.

I found this ice cream to be the best i've ever had. It is so creamy and the creations you can make are endless. My favorite is the cheesecake ice cream with strawberrys, blackberries and graham cracker crust added. It doesn't get any better than that!!!!!!!!!

2
★★★★★

I found this ice cream to be the best i've ever had. It is so creamy and the creations you can make are endless. My favorite is the cheesecake ice cream with strawberrys, blackberries and graham cracker crust added. It doesn't get any better than that!!!!!!!!!

Pros: great taste, great locations, fun atmosphere

.

I love close by so drive by frequently and on a hot summer night there is always a line out the door! Although, while inside the singing staff is very entertaining- for those of you who leave a tip! I recommend sticking to ice cream, the malts and smoothies leave a little to be desired.

2
★★★★☆

I love close by so drive by frequently and on a hot summer night there is always a line out the door! Although, while inside the singing staff is very entertaining- for those of you who leave a tip! I recommend sticking to ice cream, the malts and smoothies leave a little to be desired.

.

Good flavors but a bit too sweet for my taste

1
★★★☆☆

Good flavors but a bit too sweet for my taste

Pros: good location

Cons: expensive

.

This was the best ice cream i've ever eaten. It is even better than the home made ice cream we made at our house when I was a kid growing up. That's due in part to the unlimited flavores and mix-ins you can try. The store is fun......they play great oldies and the crew rings bells, toots horns and sings ice cream songs whenever a tip is added to the tip jar. My kids love it.....it's a blast.

2
★★★★★

This was the best ice cream i've ever eaten. It is even better than the home made ice cream we made at our house when I was a kid growing up. That's due in part to the unlimited flavores and mix-ins you can try. The store is fun......they play great oldies and the crew rings bells, toots horns and sings ice cream songs whenever a tip is added to the tip jar. My kids love it.....it's a blast.

Pros: fabulous ice cream, fun atmosphere, crew sings fun songs

.

The service was the slowest ive ever had. I brought my family there for a treat but by the time i got out of there my kids were grown. After the wait i got some half melted ice cream that tasted like cardboard.

0
★☆☆☆☆

The service was the slowest ive ever had. I brought my family there for a treat but by the time i got out of there my kids were grown. After the wait i got some half melted ice cream that tasted like cardboard.

Pros: none, none, none

Cons: Limited flavors, Bad Service, Bad ice cream

.

Create your own ice cream is the theme at Cold Stone and smooth, creamy, yummy fresh made ice cream like I remember from the good old days.

2
★★★★★

Create your own ice cream is the theme at Cold Stone and smooth, creamy, yummy fresh made ice cream like I remember from the good old days.

Pros: fresh, beyond good

Cons: can be crowded

.

Great thick and creamy ice cream mixed by hand on a "cold stone" with desired toppings! YUMMY!

2
★★★★★

Great thick and creamy ice cream mixed by hand on a "cold stone" with desired toppings! YUMMY!

.

If any of you have been to the Cold Stones in Plymouth or Maple Grove one word comes to mind..Heaven. It simply is the best ice cream around. They make their ice cream, waffle cones, waffle bowles, dipped cones, dipped bowles, and brownies fresh in the store everyday. I've learned this from my first visit. They were delighted to tell me the "Cold Stone Truth." The atmosphere is happy, the workers are cheerful, and the ice cream is astounding. If you get a chance to visit these stores do so!!! Its history in the making!!! Remember when you go there tip the workers!!! If you FLING any money in the tip jar they will SING you a song!!!

2
★★★★★

If any of you have been to the Cold Stones in Plymouth or Maple Grove one word comes to mind..Heaven. It simply is the best ice cream around. They make their ice cream, waffle cones, waffle bowles, dipped cones, dipped bowles, and brownies fresh in the store everyday. I've learned this from my first visit. They were delighted to tell me the "Cold Stone Truth." The atmosphere is happy, the workers are cheerful, and the ice cream is astounding. If you get a chance to visit these stores do so!!! Its history in the making!!! Remember when you go there tip the workers!!! If you FLING any money in the tip jar they will SING you a song!!!

Pros: parking lot, open late, cakes

Cons: none

 

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