Minnehaha Manor

★☆☆☆☆
  • 6904 N. 10th St.

    Oakdale, MN 55128

    Map & Directions
  • 866-230-3236

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Everything about Minnehaha manor itself is great, save for one thing: It is owned and managed by BIGOS Management. On 03/03/2011 I slipped outside of the Minnehaha Manor on snow and ice and ended up fracturing my elbow in two different places. Long story short, when the clinic attempted to contact Jeff Zahn from BIGOS management to submit the bill to their liability insurance (Fireman's Fund) Mr. Zahn responded that BIGOS Management NEVER pays out for medical costs when one of their tenants sustains a personal injury on their properties. Obviously the medical biller was confused and contacted me. I then called Mr. Zahn to inquire as to how to go about submitting my medical costs only (nothing else and nothing more) and his response was rude, unpolite, and he even laughed at me during our conversation. In other words, he treated me like crap on the phone and also let me know it was completely my fault i slipped on snow and ice stepping off of their sidewalk. BIGOS Management and Mr. Zahn care nothing about their rentors and only about their bottom line. Do not feel protected or safe while living on one of their properties if you ever sustain a personal injury. They will not take you seriously, and well, they might even laugh at you on the phone.

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★☆☆☆☆

Everything about Minnehaha manor itself is great, save for one thing: It is owned and managed by BIGOS Management. On 03/03/2011 I slipped outside of the Minnehaha Manor on snow and ice and ended up fracturing my elbow in two different places. Long story short, when the clinic attempted to contact Jeff Zahn from BIGOS management to submit the bill to their liability insurance (Fireman's Fund) Mr. Zahn responded that BIGOS Management NEVER pays out for medical costs when one of their tenants sustains a personal injury on their properties. Obviously the medical biller was confused and contacted me. I then called Mr. Zahn to inquire as to how to go about submitting my medical costs only (nothing else and nothing more) and his response was rude, unpolite, and he even laughed at me during our conversation. In other words, he treated me like crap on the phone and also let me know it was completely my fault i slipped on snow and ice stepping off of their sidewalk. BIGOS Management and Mr. Zahn care nothing about their rentors and only about their bottom line. Do not feel protected or safe while living on one of their properties if you ever sustain a personal injury. They will not take you seriously, and well, they might even laugh at you on the phone.

 

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