Duke's Body Shop INC

★☆☆☆☆
  • 12930 Martin St NW

    Coon Rapids, MN 55448

    Map & Directions
  • 763-537-7200

About Duke's Body Shop INC

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
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Poor communication, rude over the phone. Duke's people seem polite and professional in person, however are EXTREMELY RUDE and yell at customers over the phone, and do not call with status updates even though they promise too. They promised me a quote for some extra work that I wanted done- I never saw that quote, but it doesn't matter- I will never go back there. I was also told the work would be completed on Tuesday...it was Thursday evening before it was done (with no communication from them about the delay- I had to call and ask). Duke's does not seem to know what customer service is or how to treat people with respect.

1
★☆☆☆☆

Poor communication, rude over the phone. Duke's people seem polite and professional in person, however are EXTREMELY RUDE and yell at customers over the phone, and do not call with status updates even though they promise too. They promised me a quote for some extra work that I wanted done- I never saw that quote, but it doesn't matter- I will never go back there. I was also told the work would be completed on Tuesday...it was Thursday evening before it was done (with no communication from them about the delay- I had to call and ask). Duke's does not seem to know what customer service is or how to treat people with respect.

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