Grooming By Jane

★★☆☆☆
47.5163 -92.5578
Map and Directions to Grooming By Jane

218-741-2117

1517 8th St S

Virginia, MN

55792

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About Grooming By Jane

Hours
Mon. - Fri. 7:30am - 5pm;Sat. 9am - 4pm;Sun. CLOSED
2.0 3
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Reviews 1 - 3 of 3.
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I was home for Christmas and needed to board my dog for 4 days. She does not like other dogs so I asked that she not be let out in the same area as the other dogs. The employees were very respectful of that request. They even let me come each day, including Christmas Eve and Christmas day to play with my dog outside and take her for walks. I think it made my dog's stay less stressful because she was able to have visits from her mommy and daddy. Thank you to the nice employees at Grooming by Janes!
The cost of her stay was VERY reasonable!
My only complaint is that the kennels are not private and over the holidays they were so full (of course)! For a dog that doesn't like other dogs, it's not the best set up - but my dog seemed to tolerate it.

3
★★★☆☆

I was home for Christmas and needed to board my dog for 4 days. She does not like other dogs so I asked that she not be let out in the same area as the other dogs. The employees were very respectful of that request. They even let me come each day, including Christmas Eve and Christmas day to play with my dog outside and take her for walks. I think it made my dog's stay less stressful because she was able to have visits from her mommy and daddy. Thank you to the nice employees at Grooming by Janes!
The cost of her stay was VERY reasonable!
My only complaint is that the kennels are not private and over the holidays they were so full (of course)! For a dog that doesn't like other dogs, it's not the best set up - but my dog seemed to tolerate it.

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The price is right... and they were fairly friendly, but seemed very rushed and disorganized. It may be the way they run the business, but it didn't convince me that leaving my cat there was a great idea. Luckily he's pretty laid back, but I let them know he was stressed out and they still just kinda threw his carrier into the back room to wait for his turn, in the midst of a lot of barking dogs. He tolerated the whole experience well, but to me they didn't even treat him like a pet as much as a "thing". They didn't even talk to him at all. Maybe I'm too much of an animal lover, but I would expect at least the same level of compassion as I get out of the vet clinic.

3
★★★☆☆

The price is right... and they were fairly friendly, but seemed very rushed and disorganized. It may be the way they run the business, but it didn't convince me that leaving my cat there was a great idea. Luckily he's pretty laid back, but I let them know he was stressed out and they still just kinda threw his carrier into the back room to wait for his turn, in the midst of a lot of barking dogs. He tolerated the whole experience well, but to me they didn't even treat him like a pet as much as a "thing". They didn't even talk to him at all. Maybe I'm too much of an animal lover, but I would expect at least the same level of compassion as I get out of the vet clinic.

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The worst customer service I have experienced in MN! To start, Jane herself told me that there was not such thing as the type of dog I was getting. Then when I finally convinced her to order the specific dog food I wanted she sold it to someone else assuming it was me because, "they said they called in an order with the name select in it"! I asked her who picked it up. She said that it was some guy. I asked what his name was, she said she didn't even ask. Terrible service and I would not recommend going there!

1
★☆☆☆☆

The worst customer service I have experienced in MN! To start, Jane herself told me that there was not such thing as the type of dog I was getting. Then when I finally convinced her to order the specific dog food I wanted she sold it to someone else assuming it was me because, "they said they called in an order with the name select in it"! I asked her who picked it up. She said that it was some guy. I asked what his name was, she said she didn't even ask. Terrible service and I would not recommend going there!

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