Best Buy

★★★☆☆
  • 4050 Hwy 52 N Maplewood Square

    Rochester, MN 55901

    Map & Directions
  • 507-281-5855

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 10am-8pm
Special Offer
Hot Deals on Electronics

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    .

    Customer service rep accused me of stealing. Tonight, I bought a set of earphones on clearance (they appeared to be an open box but still had the security device on them; the seal was removed, however). I was excited and opened them as soon as I got to my car. The earphones were missing, so I went back into the store to let the guy at the customer service counter know (literally 3 minutes after paying for them). He basically told me that the whole situation was "fishy", and he wasn't even allowed to do anything, but he would allow me to exchange the purchase. After the accusation, I just wanted my money back. He said he could "meet me half way" with a gift card. I don't even want to make a purchase here after this ordeal. Purchase from Amazon if you can. I know I will.

    1
    ★☆☆☆☆

    Customer service rep accused me of stealing. Tonight, I bought a set of earphones on clearance (they appeared to be an open box but still had the security device on them; the seal was removed, however). I was excited and opened them as soon as I got to my car. The earphones were missing, so I went back into the store to let the guy at the customer service counter know (literally 3 minutes after paying for them). He basically told me that the whole situation was "fishy", and he wasn't even allowed to do anything, but he would allow me to exchange the purchase. After the accusation, I just wanted my money back. He said he could "meet me half way" with a gift card. I don't even want to make a purchase here after this ordeal. Purchase from Amazon if you can. I know I will.

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    .

    I just ordered a refrigerator filter for the water online at Amazon that was basically half (57%_ less expensive than the Best Buy price. This is the trend with all their items. Knowledge level is low and prices are high. There is no option in the area as of 2011.

    1
    ★★☆☆☆

    I just ordered a refrigerator filter for the water online at Amazon that was basically half (57%_ less expensive than the Best Buy price. This is the trend with all their items. Knowledge level is low and prices are high. There is no option in the area as of 2011.

    .

    Best buy has great deals on electronics and appliances. I love shopping there because the store is easy to navigate around and there are always employees so willing to help out.

    5
    ★★★★★

    Best buy has great deals on electronics and appliances. I love shopping there because the store is easy to navigate around and there are always employees so willing to help out.

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