Friendly Chevrolet Fridley

★★★★★
  • 7501 Highway 65 NE

    Fridley, MN 55432

    Map & Directions
  • 763-786-6100

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I came to look at a truck, it sold when I got there,no big deal but the response I got was. "sorry dude I will call you if I see something similar", basically saying goodbye you can leave now. I may not dress as a business man but I am on

3
★★★★★

I came to look at a truck, it sold when I got there,no big deal but the response I got was. "sorry dude I will call you if I see something similar", basically saying goodbye you can leave now. I may not dress as a business man but I am on

.

**************DO NOT BUY HERE**************

I came into this dealership looking for my first car. I was looking for a used one that was in good condition and at a good price. I was brought here by my mom who has a friend that works for the place. I was shown a Jeep Liberty and was told it was in good condition and the price was 'the best I would find'. I take it for a test drive around the block and like it. I ask for more details about the car and was told it was checked out and was fine; ready to be bought and driven off the lot! I decide to buy the car after having looked at it for a while.

Fast forward to the drive home (I live in Mpls, about 45 minutes away), the steering wheel starts shaking. Mind you, the route I was given for the test drive did not involve going over 45mph. Coming from a car that was said to have been inspected and cleared of problems, this didn't seem right. I stop at a garage and they tell me the alignment is TOTALLY OFF and messed up. They also saw some weird balding happening on some of the tires. They concluded that the car indeed needed a major alignment fix and that all the tires should/needed to be replaced. I called my dad in to make sure I wasn't being BSed, and sure enough he agrees with the mechanics. As they are replacing the tires, they come in and tell me the original tires that came with the car are the completely WRONG SIZE. They are too small for the car and are 3 different brands and tire treads. Overall, in the first 2 days, I've spent $700+ on a car that was said to have been 'inspected and in good condition'.

Having bought this car from such a 'reputable' dealership, I was irritated. My mouth dropped as they were telling me all the things wrong with the car. I pretty much bought a car with tires that were the wrong size and tires that were from 3 different brands that were balding due to a messed up alignment. 'Good condition' my ass. Unless their mechanics were found on Craigslist personals, I'm pretty sure these are things most dealerships would check before selling something as expensive and costly as a car. These are issues most GOOD mechanics would notice and fix. But lucky for me, I got a POS that probably was just bought from a random person and slapped with a inflated price and placed on the lot. No inspection or check up. No nothing. Just a plain old piece of crap with no work or attention done to it.

I have been spreading this story to everyone I know, especially people who I know are looking for a car. I cannot express my frustration enough. This place has ruined my first car buying experience. I would not even recommend this place to my worst enemy. They only care about making a profit out of you, not your safety or your peace of mind. I am appalled at this place and am so ashamed to have bought my car from here. These are problems no car buyer should have to face after 2 days of buying a car from such a large dealership. Especially a car that was marketed as 'good and ready to drive'. You call bad/incorrect tires and an alignment problem good? Maybe actually inspect your cars instead of just slapping a price on them.

Now, I take responsibility for not checking the car out further before buying, but why should I need to worry about things like this? Don't you think any reputable dealer who cares about their customers would inspect and fix problems like this? I should't need to worry about this kind of stuff if I am forking over thousands of dollars and my trust/safety. The dealers job is to make the car worth my money, safety and trust. It's not to take advantage of a new car buyer.. or any car buyer for that matter.

If this place hadn't already drained enough money out of me, I would've sued by now. I am very close to filing a claim to the BBB. This car was sold with so many problems that were never brought up to me as a buyer. My belief is that 1) this car was not inspect like I was told it was, or 2) it was inspected and was just falsely advertised to me.

Either way, tires aren't something any dealership/driver should take lightly. Had I not noticed this problem until later on, I could've blow off a tire on the freeway going 65mph because they were the incorrect size for my vehicle and were unevenly worn due to an unknown alignment problem.

This place isn't worth the spit in your mouth or the lint in your belly button.

Save your time and your money. Shop elsewhere.

1
★☆☆☆☆

**************DO NOT BUY HERE**************

I came into this dealership looking for my first car. I was looking for a used one that was in good condition and at a good price. I was brought here by my mom who has a friend that works for the place. I was shown a Jeep Liberty and was told it was in good condition and the price was 'the best I would find'. I take it for a test drive around the block and like it. I ask for more details about the car and was told it was checked out and was fine; ready to be bought and driven off the lot! I decide to buy the car after having looked at it for a while.

Fast forward to the drive home (I live in Mpls, about 45 minutes away), the steering wheel starts shaking. Mind you, the route I was given for the test drive did not involve going over 45mph. Coming from a car that was said to have been inspected and cleared of problems, this didn't seem right. I stop at a garage and they tell me the alignment is TOTALLY OFF and messed up. They also saw some weird balding happening on some of the tires. They concluded that the car indeed needed a major alignment fix and that all the tires should/needed to be replaced. I called my dad in to make sure I wasn't being BSed, and sure enough he agrees with the mechanics. As they are replacing the tires, they come in and tell me the original tires that came with the car are the completely WRONG SIZE. They are too small for the car and are 3 different brands and tire treads. Overall, in the first 2 days, I've spent $700+ on a car that was said to have been 'inspected and in good condition'.

Having bought this car from such a 'reputable' dealership, I was irritated. My mouth dropped as they were telling me all the things wrong with the car. I pretty much bought a car with tires that were the wrong size and tires that were from 3 different brands that were balding due to a messed up alignment. 'Good condition' my ass. Unless their mechanics were found on Craigslist personals, I'm pretty sure these are things most dealerships would check before selling something as expensive and costly as a car. These are issues most GOOD mechanics would notice and fix. But lucky for me, I got a POS that probably was just bought from a random person and slapped with a inflated price and placed on the lot. No inspection or check up. No nothing. Just a plain old piece of crap with no work or attention done to it.

I have been spreading this story to everyone I know, especially people who I know are looking for a car. I cannot express my frustration enough. This place has ruined my first car buying experience. I would not even recommend this place to my worst enemy. They only care about making a profit out of you, not your safety or your peace of mind. I am appalled at this place and am so ashamed to have bought my car from here. These are problems no car buyer should have to face after 2 days of buying a car from such a large dealership. Especially a car that was marketed as 'good and ready to drive'. You call bad/incorrect tires and an alignment problem good? Maybe actually inspect your cars instead of just slapping a price on them.

Now, I take responsibility for not checking the car out further before buying, but why should I need to worry about things like this? Don't you think any reputable dealer who cares about their customers would inspect and fix problems like this? I should't need to worry about this kind of stuff if I am forking over thousands of dollars and my trust/safety. The dealers job is to make the car worth my money, safety and trust. It's not to take advantage of a new car buyer.. or any car buyer for that matter.

If this place hadn't already drained enough money out of me, I would've sued by now. I am very close to filing a claim to the BBB. This car was sold with so many problems that were never brought up to me as a buyer. My belief is that 1) this car was not inspect like I was told it was, or 2) it was inspected and was just falsely advertised to me.

Either way, tires aren't something any dealership/driver should take lightly. Had I not noticed this problem until later on, I could've blow off a tire on the freeway going 65mph because they were the incorrect size for my vehicle and were unevenly worn due to an unknown alignment problem.

This place isn't worth the spit in your mouth or the lint in your belly button.

Save your time and your money. Shop elsewhere.

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The price was pretty good after 5 days of negotiating. The service was terrible. Make sure you get everything that is offered in writing as they tried to bait and switch. Mark who is their service manager seemed to be the only one that

3
★★★★★

The price was pretty good after 5 days of negotiating. The service was terrible. Make sure you get everything that is offered in writing as they tried to bait and switch. Mark who is their service manager seemed to be the only one that

.

The only reason I gave this dealership 1 star is because of Mark, the service manager. He was very professional and had great customer service, which unfortunately I cant say about my sales person and manager. I had previously bought a

3
★★★★★

The only reason I gave this dealership 1 star is because of Mark, the service manager. He was very professional and had great customer service, which unfortunately I cant say about my sales person and manager. I had previously bought a

.

To the owner of Friendly Chevy...Paul Roby is awesome! In December 3 days before Xmas my 2006 Saturn Vue was hit in the front near your dealership. I wasn't hurt but my beautiful Vue was missing a wheel and much of it's front end, I rode

3
★★★★★

To the owner of Friendly Chevy...Paul Roby is awesome! In December 3 days before Xmas my 2006 Saturn Vue was hit in the front near your dealership. I wasn't hurt but my beautiful Vue was missing a wheel and much of it's front end, I rode

.

There are no words to describe the appreciation I have for everyone at Friendly! They are true to their name! We worked with Nick, Donny & Greg and they went FAR above and beyond our expectations and they as a dealer sacrificed THEIR OWN earnings in order to make US happy, and get our deal to work. They knew where we wanted to be payment wise and they made it happen. This is the second vehicle we've purchased from them and I can say, hands down, without a doubt, as long as they're in business, we will not go anywhere else. There are no words to express how thankful we are for all of you and our gratitude and appreciation that we have for you... THANK YOU! THANK YOU! THANK YOU!!!!!! Seriously, THANK YOU!

5
★★★★★

There are no words to describe the appreciation I have for everyone at Friendly! They are true to their name! We worked with Nick, Donny & Greg and they went FAR above and beyond our expectations and they as a dealer sacrificed THEIR OWN earnings in order to make US happy, and get our deal to work. They knew where we wanted to be payment wise and they made it happen. This is the second vehicle we've purchased from them and I can say, hands down, without a doubt, as long as they're in business, we will not go anywhere else. There are no words to express how thankful we are for all of you and our gratitude and appreciation that we have for you... THANK YOU! THANK YOU! THANK YOU!!!!!! Seriously, THANK YOU!

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.

I used to buy vehicles from another dealer in Anoka but I've bought my last 3 from Friendly Chevrolet in Fridley. It's always the same damn thing.....Great inventory, big discounts and the same people everytime I stop in! It sounds old fashioned maybe but I like it when people remember my name and appreciate my business. My new Silverado is great......Thanks Patrick and Dan

5
★★★★★

I used to buy vehicles from another dealer in Anoka but I've bought my last 3 from Friendly Chevrolet in Fridley. It's always the same damn thing.....Great inventory, big discounts and the same people everytime I stop in! It sounds old fashioned maybe but I like it when people remember my name and appreciate my business. My new Silverado is great......Thanks Patrick and Dan

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Friendly Chev, is exactly what their name says! Everyone here is really friendly. I've used their service department several times and have always had great service and the prices are low because it's a dealership!

4
★★★★☆

Friendly Chev, is exactly what their name says! Everyone here is really friendly. I've used their service department several times and have always had great service and the prices are low because it's a dealership!

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Bought a car from here it was a used Van the people were very nice and answer all the question , the van was a good deal

4
★★★★☆

Bought a car from here it was a used Van the people were very nice and answer all the question , the van was a good deal

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This is the place to go for great service and prices on used chevrolets. They also have great service and maintenance offers after the purchase of a vehicle.

4
★★★★☆

This is the place to go for great service and prices on used chevrolets. They also have great service and maintenance offers after the purchase of a vehicle.

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