Miracle Computers

★★★★☆
  • 275 37th St NE Suite 400

    Rochester, MN 55906

    Map & Directions
  • 507-252-1228

Computer & Internet Services

Computer & Internet Services
More choices in Rochester:
Resultset_next

Micro Chip Computer Solutions

2657 W Lawrence Ave Springfield, AR

Resultset_next

King Technology Inc

3 W Old State Capitol Plz Springfield, AR

3.9231 13
Hi! Sign in to let us know how Miracle Computers was?
Write a Review
.

I brought my computer into miracle computers and had them do a tune up and fix any errors on the drive... when I got it back it worked great for about a day and now it is just as slow as before I brought it in.

3
★★★★★

I brought my computer into miracle computers and had them do a tune up and fix any errors on the drive... when I got it back it worked great for about a day and now it is just as slow as before I brought it in.

.

So here's the skinny: avoid this repair shop at all costs. The details are contained below, but for those of you who appreciate reading short snippets, here you go. My dad took his computer to this shop, paid over $600, received sub-par service, and did not actually have his problem fixed.

My father took his computer in because his hard drive crashed. He was hoping that this company would be able to perform data recovery. Unfortunately, they could not, and found many more ways to charge him.

Strike #1) I helped my dad build his computer two years ago, so it did not have a "Windows Authentication" sticker on the case. Miracle Computers' staff did not understand that, when you build your own computer, this Authentication sticker is absent. The staff concluded that my dad was a software pirate (or had used one), and made him pay $$$ for a new copy of Windows that he didn't need.

Strike #2) Miracle Computers said that my father's motherboard was burned out. Maybe it was, maybe it wasn't - I was not there to witness it. But I do know that (a) they did not return the damaged motherboard, (b) they installed a motherboard that was not the same model as was originally installed, (c) they did not give my dad the drivers to the new motherboard, and (d) THEY DID NOT INSTALL THE MOTHERBOARD PROPERLY. I had to clean up after them because they were negligent in failing to connect the front USB and audio ports to the new motherboard.

Strike #3) They were not able to perform the services that my dad originally contracted for - recovering data from the damaged hard drive. Normally this wouldn't be that big of a deal, but considering that the bill was over $600, this is a huge negative.

Strike #4) I'm not convinced that they actually even made a good-faith effort to recover data from the hard drive. For those of you who work with hard drives, when I pulled the damaged drive out of the sealed plastic envelope, the jumper was still in the "master" position. To recover data, the appropriate course of action would have been to set the jumper to the "slave" position and go from there. Although it is possible that they put the jumper back in its original position after attempting data recovery, I doubt it based on all the other problems.

Strike #5) My dad had two adapters on the back of his case that converted his monitor outputs from VGA to HDMI. These were not returned with the case when my dad picked it up. He brought it home, discovered they were missing, and had to drive all the way back to the store to receive two NEW ADAPTERS that were of an inferior quality (although, to Miracle Computers' credit, they did not charge him for them).

In short, please do not use this company for your computer-repair needs. You are better of finding another store, or simply buying a new computer and not spending your money on nothing.

1
★☆☆☆☆

So here's the skinny: avoid this repair shop at all costs. The details are contained below, but for those of you who appreciate reading short snippets, here you go. My dad took his computer to this shop, paid over $600, received sub-par service, and did not actually have his problem fixed.

My father took his computer in because his hard drive crashed. He was hoping that this company would be able to perform data recovery. Unfortunately, they could not, and found many more ways to charge him.

Strike #1) I helped my dad build his computer two years ago, so it did not have a "Windows Authentication" sticker on the case. Miracle Computers' staff did not understand that, when you build your own computer, this Authentication sticker is absent. The staff concluded that my dad was a software pirate (or had used one), and made him pay $$$ for a new copy of Windows that he didn't need.

Strike #2) Miracle Computers said that my father's motherboard was burned out. Maybe it was, maybe it wasn't - I was not there to witness it. But I do know that (a) they did not return the damaged motherboard, (b) they installed a motherboard that was not the same model as was originally installed, (c) they did not give my dad the drivers to the new motherboard, and (d) THEY DID NOT INSTALL THE MOTHERBOARD PROPERLY. I had to clean up after them because they were negligent in failing to connect the front USB and audio ports to the new motherboard.

Strike #3) They were not able to perform the services that my dad originally contracted for - recovering data from the damaged hard drive. Normally this wouldn't be that big of a deal, but considering that the bill was over $600, this is a huge negative.

Strike #4) I'm not convinced that they actually even made a good-faith effort to recover data from the hard drive. For those of you who work with hard drives, when I pulled the damaged drive out of the sealed plastic envelope, the jumper was still in the "master" position. To recover data, the appropriate course of action would have been to set the jumper to the "slave" position and go from there. Although it is possible that they put the jumper back in its original position after attempting data recovery, I doubt it based on all the other problems.

Strike #5) My dad had two adapters on the back of his case that converted his monitor outputs from VGA to HDMI. These were not returned with the case when my dad picked it up. He brought it home, discovered they were missing, and had to drive all the way back to the store to receive two NEW ADAPTERS that were of an inferior quality (although, to Miracle Computers' credit, they did not charge him for them).

In short, please do not use this company for your computer-repair needs. You are better of finding another store, or simply buying a new computer and not spending your money on nothing.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I stopped out with my computer after a power surge took out the motherboard. The employee confirmed my issue and gave me advice on how to fix it myself. \r
I bought a new motherboard online and reinstalled everything but some pins

3
★★★★★

I stopped out with my computer after a power surge took out the motherboard. The employee confirmed my issue and gave me advice on how to fix it myself. \r
I bought a new motherboard online and reinstalled everything but some pins

.

Great service, super fast! After having to wait weeks on end for Best Buy's warranty service to fix my computer, waiting one day at Miracle Computers was a welcome change!
These guys are knowledgeable and have a great selection of reasonably priced laptops.
Will definitely go to again!

5
★★★★★

Great service, super fast! After having to wait weeks on end for Best Buy's warranty service to fix my computer, waiting one day at Miracle Computers was a welcome change!
These guys are knowledgeable and have a great selection of reasonably priced laptops.
Will definitely go to again!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Miracle Computers repaired my pc and reinstalled my faulty operating system in a timely and professional manner. I would not hesitate to recommend them or go to them for service in the future. The work was completed sooner than they had estimated and for a reasonable price. Thanks.

4
★★★★☆

Miracle Computers repaired my pc and reinstalled my faulty operating system in a timely and professional manner. I would not hesitate to recommend them or go to them for service in the future. The work was completed sooner than they had estimated and for a reasonable price. Thanks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys are the BEST. I've taken several things there and they have always handled it well. A few months back they sold me a server, it works great. They came in, installed it, showed us how to use it, checked back with us to make sure everthing was fine. The price was really reasonable. They got my business!

5
★★★★★

These guys are the BEST. I've taken several things there and they have always handled it well. A few months back they sold me a server, it works great. They came in, installed it, showed us how to use it, checked back with us to make sure everthing was fine. The price was really reasonable. They got my business!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Thanks Miracle for saving my data and not charging me a ton of money! My friend said that she has had nothing but good luck and I can say I am glad I took her advice.

5
★★★★★

Thanks Miracle for saving my data and not charging me a ton of money! My friend said that she has had nothing but good luck and I can say I am glad I took her advice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Miracle Computers provided excellent service in a timely, cost-effective manner. It was so nice to be treated well and fairly! This is the second time MC has rescued my computer! Thank-you!

5
★★★★★

Miracle Computers provided excellent service in a timely, cost-effective manner. It was so nice to be treated well and fairly! This is the second time MC has rescued my computer! Thank-you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am very happy with the service from Miracle. I had hundreds of pictures and they were able to recover all of them after my hard drive was failing. I would strongly suggest them if you need your PC fixed.

5
★★★★★

I am very happy with the service from Miracle. I had hundreds of pictures and they were able to recover all of them after my hard drive was failing. I would strongly suggest them if you need your PC fixed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am very happy with their service. I was told by the geeks they would have to send my system off to repair the broken screen on my laptop. Miracle not only fixed it but I had it back the same day.

5
★★★★★

I am very happy with their service. I was told by the geeks they would have to send my system off to repair the broken screen on my laptop. Miracle not only fixed it but I had it back the same day.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The new guy they hired only wants to sell an new computer to you as if he has no idea what he is going. I bought one of their new computers and it is slower than my old one. Wish I had fixed my old computer, but he told me the new one was faster. Do not deal with this guy. Make sure if you do deal with them, deal with the people that have been there the longest. The 2 young guy they have working there are pretty good, they have helped me but I am still stuck with a peace of crap purchased because this guy said it would be better.

1
★☆☆☆☆

The new guy they hired only wants to sell an new computer to you as if he has no idea what he is going. I bought one of their new computers and it is slower than my old one. Wish I had fixed my old computer, but he told me the new one was faster. Do not deal with this guy. Make sure if you do deal with them, deal with the people that have been there the longest. The 2 young guy they have working there are pretty good, they have helped me but I am still stuck with a peace of crap purchased because this guy said it would be better.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are a 3 computer family. And we've taken 2 computers here to get fixed with different things and it comes back worse than it was before. For example: We took one of ours in for something very minor. Once we got it home, our brand new monitor, only a month old, didn't work anymore. Then we took it back in to get that fixed and we got it back and something else had gone haywire. This happened a few more times until we took it to someone else to fix the whole thing. Our other computer was purchased from this place, this also quickly broke down and we took it into them to see what was wrong, they supposedly fixed it, but nothing worked, we took it to someone else and here when miracle computers had made it, they didn't put a large enough fan? in, so that all had to be redone.
I would not recommend taking your computer here, you will end up with more problems than you started with, it's not worth the time, hassle or money!

1
★☆☆☆☆

We are a 3 computer family. And we've taken 2 computers here to get fixed with different things and it comes back worse than it was before. For example: We took one of ours in for something very minor. Once we got it home, our brand new monitor, only a month old, didn't work anymore. Then we took it back in to get that fixed and we got it back and something else had gone haywire. This happened a few more times until we took it to someone else to fix the whole thing. Our other computer was purchased from this place, this also quickly broke down and we took it into them to see what was wrong, they supposedly fixed it, but nothing worked, we took it to someone else and here when miracle computers had made it, they didn't put a large enough fan? in, so that all had to be redone.
I would not recommend taking your computer here, you will end up with more problems than you started with, it's not worth the time, hassle or money!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

There are some buissinesses that go above and beyond what is expected, but this isnt one of them. the two men that own this computer repair store wont even stay five minutes later to finnish a computer.

2
★★☆☆☆

There are some buissinesses that go above and beyond what is expected, but this isnt one of them. the two men that own this computer repair store wont even stay five minutes later to finnish a computer.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Miracle Computers

In Store or On Site Service for Commercial or Residential *

Same Day Service Available *

All Laptop and Desktop Repair Done In Store *

We Service All Makes and Models *

Wired and Wireless Networking Install and Configuration *

Large Inventory of Computer and Networking Components

More about Miracle Computers

Computer Sales and Service Commercial and Residential All makes and models. All service is done at our location including Laptop Screen, Jack, and Motherboard Repairs

 

Wait, you're the expert.

If you've been to or used Miracle Computers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review