Paper Factory Outlet Party Store

★★★★★

About Paper Factory Outlet Party Store

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We come here for our party needs. The staff is very welcoming. Always greeted with a smile. Who couldn't use that right? Paper Factory Outlet has a great selection of party decorations. Cards, banners, balloons, ect.. I really enjoy coming here.

5
★★★★★

We come here for our party needs. The staff is very welcoming. Always greeted with a smile. Who couldn't use that right? Paper Factory Outlet has a great selection of party decorations. Cards, banners, balloons, ect.. I really enjoy coming here.

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Last November after taking inventory of how many Christmas cards I needed for the season, I headed to Paper Factory Outlet in Albertville at the outlet mall (in the new section, in the back). I picked out all the Christmas cards I needed from their surprisingly large selection. I was also able to find plastic serving pieces for my Christmas buffet. But what impressed me the most is the answer I got from the cashier when I asked a question about envelopes. It seemed that some of the envelopes I had stored over the past year with my extra Christmas cards had gotten damp, sealed together, and had to be thrown out. When I asked if I could buy 10 envelopes without the cards, he gave them to me for free instead. He certainly didn't have to, and I was willing to pay for them, but it was such a nice gesture. That alone made me a returning customer. Kudos on the great customer service.

PROS: Great selection, good prices, AWESOME service
CONS: on the back side of the new location; can't be seen from the parking lot

5
★★★★★

Last November after taking inventory of how many Christmas cards I needed for the season, I headed to Paper Factory Outlet in Albertville at the outlet mall (in the new section, in the back). I picked out all the Christmas cards I needed from their surprisingly large selection. I was also able to find plastic serving pieces for my Christmas buffet. But what impressed me the most is the answer I got from the cashier when I asked a question about envelopes. It seemed that some of the envelopes I had stored over the past year with my extra Christmas cards had gotten damp, sealed together, and had to be thrown out. When I asked if I could buy 10 envelopes without the cards, he gave them to me for free instead. He certainly didn't have to, and I was willing to pay for them, but it was such a nice gesture. That alone made me a returning customer. Kudos on the great customer service.

PROS: Great selection, good prices, AWESOME service
CONS: on the back side of the new location; can't be seen from the parking lot

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