Kohl's

★★☆☆☆
  • 7100 Valley Creek Plz

    Woodbury, MN 55125

    Map & Directions
  • 651-731-8456

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Bought a jacket Dec 3, 2010. Zipper broke already on Dec 15, 2010. Tried to exchange in store.Of course they did not have same jacket in stock. Told me to go home and call Kohls.com.They had it in stock, but they told me store was wrong, that I had to exchange in store not online. After about 3 hours of dealing with this, I began to get frustrated and raised my voice for about 10 seconds to a person that said she was the manager on duty. She called the police and had me escorted off the premesis. She did tell me to goto Apple Valley store to get the same jacket. When I got there it was not the same jacket, was lighter and not as warm. Now of course I can not return the jacket for a refund. I will just have to dispute with credit card. They advertise a great return policy, but believe me the ads are lies! I read online a couple in TN had a very similar experience when trying to return an item. I strongly advise you to shop elsewhere!

1
★☆☆☆☆

Bought a jacket Dec 3, 2010. Zipper broke already on Dec 15, 2010. Tried to exchange in store.Of course they did not have same jacket in stock. Told me to go home and call Kohls.com.They had it in stock, but they told me store was wrong, that I had to exchange in store not online. After about 3 hours of dealing with this, I began to get frustrated and raised my voice for about 10 seconds to a person that said she was the manager on duty. She called the police and had me escorted off the premesis. She did tell me to goto Apple Valley store to get the same jacket. When I got there it was not the same jacket, was lighter and not as warm. Now of course I can not return the jacket for a refund. I will just have to dispute with credit card. They advertise a great return policy, but believe me the ads are lies! I read online a couple in TN had a very similar experience when trying to return an item. I strongly advise you to shop elsewhere!

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Be careful when opening Christmas presents from this store. How embarrassing to give a coffee maker only to find out that it had been used (probably for six months). It was not only filthy, but it was wrapped in dirty napkins. Who is checking these things? Apparently, after speaking to the manager on-duty, it is not the policy to check on boxed items like this. So beware and think twice about buying items such as this from this store.

1
★☆☆☆☆

Be careful when opening Christmas presents from this store. How embarrassing to give a coffee maker only to find out that it had been used (probably for six months). It was not only filthy, but it was wrapped in dirty napkins. Who is checking these things? Apparently, after speaking to the manager on-duty, it is not the policy to check on boxed items like this. So beware and think twice about buying items such as this from this store.

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I LOVE THIS PLACE IT ROCKS! IT HAS EVERYTHING THAT I CAN THINK OF! i LOVE THE SELECTION OF CLOTHES! AND SOCKS, AND PURSES, I CAN ALWAYS FIND WHAT I WANT THERE

5
★★★★★

I LOVE THIS PLACE IT ROCKS! IT HAS EVERYTHING THAT I CAN THINK OF! i LOVE THE SELECTION OF CLOTHES! AND SOCKS, AND PURSES, I CAN ALWAYS FIND WHAT I WANT THERE

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Editorial from

In Short
Whether your style is classically elegant, in-the-moment trendy, or kickback casual, this family-oriented department store is brimming with merchandise and accessories to complete your look. Bright lighting and wide,…

 

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