Tom Kilton - State Farm Insurance Agent

★★★☆☆
LIKE A GOOD NEIGHBOR STATE FARM IS THERE.
  • 3430 Nicollet Ave

    Minneapolis, MN 55408-4552

    Map & Directions
  • 612-827-3655

Insurance

Insurance
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3.0 2
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Tom and Rae have been helpful to me over the last 10 years on many occasions. They were particularly helpful when there was a transfer of property and we needed changes to the insurance policies, which was complicated and confusing. I have and will continue to recommend this office to others.

2
★★★★★

Tom and Rae have been helpful to me over the last 10 years on many occasions. They were particularly helpful when there was a transfer of property and we needed changes to the insurance policies, which was complicated and confusing. I have and will continue to recommend this office to others.

Pros: Really responsive during crisis and special needs

Cons: Sometimes hours are not convenient

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This office never returns calls or emails, especially if there is a problem. Tom's office hours are 9am-2pm. He is always inaccessible, and often rude. This office overcharged me for three months and have yet to fix it, after many emails and calls. They know NOTHING of customer service. This is not typical of State Farm, just do not go to this agent. I would give them zero stars if it was possible.

0
★☆☆☆☆

This office never returns calls or emails, especially if there is a problem. Tom's office hours are 9am-2pm. He is always inaccessible, and often rude. This office overcharged me for three months and have yet to fix it, after many emails and calls. They know NOTHING of customer service. This is not typical of State Farm, just do not go to this agent. I would give them zero stars if it was possible.

Pros: Example: best croissants in town

Cons: Bad communication, incompetence

Message from Tom Kilton - State Farm Insurance Agent

Like a good neighbor, State Farm is there.

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Insurance, auto insurance, car insurance, life insurance, home insurance, loans, health insurance, investments, credit cards, motorcycle insurance, checking accounts, savings accounts, boat insurance, renters insurance, retirement plans, banks

 

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