U-Haul Moving & Storage Of Maplewood

★★★☆☆
  • 2242 White Bear Ave N

    Maplewood, MN 55109

    Map & Directions

About U-Haul Moving & Storage Of Maplewood

Hours
Sun 9am-5pm, Mon-Thu 7am-7pm, Sat 7am-7pm, Fri 7am-8pm

Automotive

Automotive
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2.5 2
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Recently went there to pick-up a car dolly to tow my car. I called to reserve the dolly, which was ready to go when I got there. The customer service was very helpful. Returning the car dolly was very easy, and quick.

4
★★★★☆

Recently went there to pick-up a car dolly to tow my car. I called to reserve the dolly, which was ready to go when I got there. The customer service was very helpful. Returning the car dolly was very easy, and quick.

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I read poor reviews of this location, but went with it anyway because it was near my house. I regret it. The line was incredibly long both when picking up and dropping off, there was on two of three cash registers being used while workers stood outside and smoked, and then they overcharged me $30 on mileage. When trying to figure out the confusion, I spent over an hour on hold before finally talking to a manager. He practically accused me of lying and told me that he would not refund my money because I didn't write down the mileage both ways (I was in a hurry and forgot, since I had to spend over an hour waiting in line on moving day).

There are other locations, and it is well worth paying the sixty cents a mile to avoid this location.

0
★☆☆☆☆

I read poor reviews of this location, but went with it anyway because it was near my house. I regret it. The line was incredibly long both when picking up and dropping off, there was on two of three cash registers being used while workers stood outside and smoked, and then they overcharged me $30 on mileage. When trying to figure out the confusion, I spent over an hour on hold before finally talking to a manager. He practically accused me of lying and told me that he would not refund my money because I didn't write down the mileage both ways (I was in a hurry and forgot, since I had to spend over an hour waiting in line on moving day).

There are other locations, and it is well worth paying the sixty cents a mile to avoid this location.

Pros: Equiptment was in great shape and clean

Cons: everything else

Editorial from

Do-it-yourself moving trucks, trailers, equipment and packing supplies for one-way and in-town moves. Storage is also available.

 

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