Twin Cities Orthodontics

★★★☆☆
44.983 -93.457
Map and Directions to Heuer Lisa - Twin Cities Orthodontics

763-476-4636

187 Cheshire Ln N Ste 800

Minneapolis, MN

55441

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About Twin Cities Orthodontics

Hours
By appointment

Health & Medical

Health & Medical
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Reviews 1 - 7 of 7.
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I came to TCOS with previous knowledge of what I was going to need for braces, an expander, braces, bands then a retainer. When I was evaluated by them they told me the same thing. When I went to get the braces put on no one mentioned the expander, I asked the nurse and she said no you don't need one. After two months of braces they said I needed an expander of which I said I had already inquired about. They did not remove my braces, they put on the rapid expander which I was supposed to have for 6 weeks, but had for 9 months. My experience at this place was traumatizing. They seemed to have no idea what they were doing and seemed to be doing things at random. I would not wish this place on anyone.

1
★☆☆☆☆

I came to TCOS with previous knowledge of what I was going to need for braces, an expander, braces, bands then a retainer. When I was evaluated by them they told me the same thing. When I went to get the braces put on no one mentioned the expander, I asked the nurse and she said no you don't need one. After two months of braces they said I needed an expander of which I said I had already inquired about. They did not remove my braces, they put on the rapid expander which I was supposed to have for 6 weeks, but had for 9 months. My experience at this place was traumatizing. They seemed to have no idea what they were doing and seemed to be doing things at random. I would not wish this place on anyone.

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The following in my opinion.

After having a horrible experience at a different company,Orthodontic Care Specialists, I transferred to Twin Cities Orthodontics. They gave me full credit for the work already done and welcomed us as a new patient. There was no increase in cost. I wish I had gone to TCO in the first place. Dr. Bevis does not have much personality but he is a great Orthodontist who cares and that is what matters. I'm not looking to be entertained, I'm looking for a professional to fix my kid's teeth in the best, most efficient way possible at a reasonable price. He was a professor at the U of M and is very credible. A friend at the U who is a dental professor tells me he is the best Orthodontist in the Twin Cities. I've been in both the Maple Grove clinic and Plymouth. Plymouth was much better. For me, I found the Maple Grove front desk staff a bit snipity, and just not warm people. They are two women who are very friendly to some, not others. It isn't consistent customer service. The people in the back who performed the treatment were great and always professional. But the front desk staff did not seem to take a genuine interest in us as people, so I transferred to Plymouth. It is minor, because the overall treatment was fine.

The Plymouth office was much, much better. The woman there seems genuine, truly caring about the people who came through. Overall, this business gives great service at a good price. Best of all, they don't try to oversell you services (like unnecessary pulling of teeth) and are very professional.

5
★★★★★

The following in my opinion.

After having a horrible experience at a different company,Orthodontic Care Specialists, I transferred to Twin Cities Orthodontics. They gave me full credit for the work already done and welcomed us as a new patient. There was no increase in cost. I wish I had gone to TCO in the first place. Dr. Bevis does not have much personality but he is a great Orthodontist who cares and that is what matters. I'm not looking to be entertained, I'm looking for a professional to fix my kid's teeth in the best, most efficient way possible at a reasonable price. He was a professor at the U of M and is very credible. A friend at the U who is a dental professor tells me he is the best Orthodontist in the Twin Cities. I've been in both the Maple Grove clinic and Plymouth. Plymouth was much better. For me, I found the Maple Grove front desk staff a bit snipity, and just not warm people. They are two women who are very friendly to some, not others. It isn't consistent customer service. The people in the back who performed the treatment were great and always professional. But the front desk staff did not seem to take a genuine interest in us as people, so I transferred to Plymouth. It is minor, because the overall treatment was fine.

The Plymouth office was much, much better. The woman there seems genuine, truly caring about the people who came through. Overall, this business gives great service at a good price. Best of all, they don't try to oversell you services (like unnecessary pulling of teeth) and are very professional.

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I have been going to Twin Cities Orthodontics in Maple Grove for two years and I am very pleased with my results. Dr. Bevis and the staff are friendly, caring and have a great sense of humor. They are like family to me. My appointments are wonderful experiences because the staff members at the front desk are super friendly, courteous and understanding. I have had my braces on for two years and have gotten many praises from people. I cannot believe that I am the same person, because now with my wonderful smile I am more confident.I thank Dr. Bevis and his great staff for giving me this new found confidence!

5
★★★★★

I have been going to Twin Cities Orthodontics in Maple Grove for two years and I am very pleased with my results. Dr. Bevis and the staff are friendly, caring and have a great sense of humor. They are like family to me. My appointments are wonderful experiences because the staff members at the front desk are super friendly, courteous and understanding. I have had my braces on for two years and have gotten many praises from people. I cannot believe that I am the same person, because now with my wonderful smile I am more confident.I thank Dr. Bevis and his great staff for giving me this new found confidence!

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.

Thomas L. your right on with your statements! I was mislead with my payment options and the assistants did everything! In 10 months, Dr. Bevis was only seen twice. TCOS was recommended from a friend whom I wish I hadn't listened to! So many negatives I could go on and on, but I think you have the drift! Run away fast from this place!! Do not even give it a second look!!

1
★☆☆☆☆

Thomas L. your right on with your statements! I was mislead with my payment options and the assistants did everything! In 10 months, Dr. Bevis was only seen twice. TCOS was recommended from a friend whom I wish I hadn't listened to! So many negatives I could go on and on, but I think you have the drift! Run away fast from this place!! Do not even give it a second look!!

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I was treated by Dr. Bevis and quite dissatisfied. I went with TCOS after getting several estimates for Invisalign. TCOS came in so much cheaper... that even though I got a much better feeling from the other orthodontists, I just couldn't say no. Dr Bevis came in about 25-30% less than the other estimates I received. Now I know why. During the nine months of treatment, I felt like I was treated with as much respect as a cow being cycled through a slaughterhouse. I almost always dealt with assistants (It seemed Dr. Bevis himself couldn't bear the thought of actually looking in my mouth), which made me think... boy this guy must really hate his job. When it came time to get braces for my kid... even though money was tight, I started to pick up the phone to at least see where Twin Cities Ortho would come in, then got a sick feeling in my stomach and hung up. I couldn't do that to my kid.

1
★☆☆☆☆

I was treated by Dr. Bevis and quite dissatisfied. I went with TCOS after getting several estimates for Invisalign. TCOS came in so much cheaper... that even though I got a much better feeling from the other orthodontists, I just couldn't say no. Dr Bevis came in about 25-30% less than the other estimates I received. Now I know why. During the nine months of treatment, I felt like I was treated with as much respect as a cow being cycled through a slaughterhouse. I almost always dealt with assistants (It seemed Dr. Bevis himself couldn't bear the thought of actually looking in my mouth), which made me think... boy this guy must really hate his job. When it came time to get braces for my kid... even though money was tight, I started to pick up the phone to at least see where Twin Cities Ortho would come in, then got a sick feeling in my stomach and hung up. I couldn't do that to my kid.

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After calling 5 other orthodontist offices and having a lot of trouble getting any information on invisalign, I called this office. I was greeted on the phone by a bright cheery receptionist who explained the process and gave me a price range. So I made a appointment there. After getting a quote there I went to to other offices to get a quote, the closest was $1500 more. I have been in for several appointments, and am impressed by the upbeat atmosphere. Although my teeth required a little more attention I have not received any trouble. I have also had to cancel or change two appointments and they have been very flexible. My teeth are almost fixed. I definitely recommend you have you teeth straighted here.

PROS: Best Service at the Best Price
CONS: NONE

5
★★★★★

After calling 5 other orthodontist offices and having a lot of trouble getting any information on invisalign, I called this office. I was greeted on the phone by a bright cheery receptionist who explained the process and gave me a price range. So I made a appointment there. After getting a quote there I went to to other offices to get a quote, the closest was $1500 more. I have been in for several appointments, and am impressed by the upbeat atmosphere. Although my teeth required a little more attention I have not received any trouble. I have also had to cancel or change two appointments and they have been very flexible. My teeth are almost fixed. I definitely recommend you have you teeth straighted here.

PROS: Best Service at the Best Price
CONS: NONE

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after having a problem with the minneapolis office, I called this office to speak to a manager thinking I would get better service. The lady state she was the manager for both locations. I explained that I got the wrong retainer, she said it was a hugh liability that this office even took my braces off since i was not a patient. She insured me that I could go back at no addl cost for the correct retainer. I stated it would be awhile since i work and go to school, she said that was fine. I recently called to schedule an appt (about 2 months) and she said I was out of luck, they chgd their minds.

1
★☆☆☆☆

after having a problem with the minneapolis office, I called this office to speak to a manager thinking I would get better service. The lady state she was the manager for both locations. I explained that I got the wrong retainer, she said it was a hugh liability that this office even took my braces off since i was not a patient. She insured me that I could go back at no addl cost for the correct retainer. I stated it would be awhile since i work and go to school, she said that was fine. I recently called to schedule an appt (about 2 months) and she said I was out of luck, they chgd their minds.

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Message from Twin Cities Orthodontics

Professional orthodontic office located at 494 and Carlson Parkway in Plymouth. Providing care for adults and children. Specializing in Invisalign.

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