Chuck's Boots & Leathers

★★★★★
  • 346 SW Blue Pkwy

    Lees Summit, MO 64063

    Map & Directions
  • 816-554-2668

About Chuck's Boots & Leathers

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Hours
Monday-Friday: 10-8 Saturday: 10-7 Sunday: 12-5

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I have bought 4 pairs of boots for myself, a couple pair for my grandkids and various accessories at Chuck's Boots over the past 3 years. BEST customer service ever! BEST selection of boots I've ever seen. I would HIGHLY recommend your

3
★★★★★

I have bought 4 pairs of boots for myself, a couple pair for my grandkids and various accessories at Chuck's Boots over the past 3 years. BEST customer service ever! BEST selection of boots I've ever seen. I would HIGHLY recommend your

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Buyer Beware!!!! October 4, 2013 \r
I bought a pair of work boots from Chuck's Boots on Oct 4- 13 and wore them to work the next day. After a couple hours wearing the boots my left foot was so sore i had to leave

3
★★★★★

Buyer Beware!!!! October 4, 2013 \r
I bought a pair of work boots from Chuck's Boots on Oct 4- 13 and wore them to work the next day. After a couple hours wearing the boots my left foot was so sore i had to leave

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Deciding to replace my trusty but well-worn CAT's this winter, I was considering some Matterhorns. I called Chuck's Boots. I was told that they didn't stock them, but they could order them.
I stopped by the store the next day to place my order. Based on what I was looking for, two of the sales staff recommended that I consider the Danner Acadia 200G GTX. They even had my size in stock! (at the very bottom of a respectable size run). Since I was able to try them on, though they were a just a little more than I had planned to spend, I bought them. I like simplicity.
My first experience with Chuck's Boots in LSMO gets a perfect score. The friendly and knowledgeable staff helped me find a great pair of boots which were within my budget, in stock, and fit my requirements (and my oddish feet). I may not need another pair of boots for another decade or so. When I do, Chuck's Boots will be where I go.

5
★★★★★

Deciding to replace my trusty but well-worn CAT's this winter, I was considering some Matterhorns. I called Chuck's Boots. I was told that they didn't stock them, but they could order them.
I stopped by the store the next day to place my order. Based on what I was looking for, two of the sales staff recommended that I consider the Danner Acadia 200G GTX. They even had my size in stock! (at the very bottom of a respectable size run). Since I was able to try them on, though they were a just a little more than I had planned to spend, I bought them. I like simplicity.
My first experience with Chuck's Boots in LSMO gets a perfect score. The friendly and knowledgeable staff helped me find a great pair of boots which were within my budget, in stock, and fit my requirements (and my oddish feet). I may not need another pair of boots for another decade or so. When I do, Chuck's Boots will be where I go.

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We have been in Chuck's Boots twice - each time we made a purchase but that was without the help of the staff since they never offered any assistance. The first purchase was fine - boots for my little girl that she loved. The second purchase was for my husband a pair of boots that he could work in outside. Again, he was offered no assistance. He purchased these boots which gave him horrible blisters and pain. He brought back the boots and they refused to offer a credit or exchange - nothing. The customer service there is zero. Only shop there if you've researched the purchase and go in knowing exactly what you want and knowing that if something goes wrong with your purchase - you are out the money. Buyer beware from this little store - you are much better off going somewhere else with your money.

1
★☆☆☆☆

We have been in Chuck's Boots twice - each time we made a purchase but that was without the help of the staff since they never offered any assistance. The first purchase was fine - boots for my little girl that she loved. The second purchase was for my husband a pair of boots that he could work in outside. Again, he was offered no assistance. He purchased these boots which gave him horrible blisters and pain. He brought back the boots and they refused to offer a credit or exchange - nothing. The customer service there is zero. Only shop there if you've researched the purchase and go in knowing exactly what you want and knowing that if something goes wrong with your purchase - you are out the money. Buyer beware from this little store - you are much better off going somewhere else with your money.

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Business Response:

We apologize for the lack of service you received. However, we have since replaced nearly our entire staff and that is no longer an issue. We hope you will try shopping with us again.
.

I love Chuck's Boots! They have the best selection of any place I have ever been, and with GREAT prices. The staff is always friendly and really knows their boots. The drive is worth it if you want good boots!

5
★★★★★

I love Chuck's Boots! They have the best selection of any place I have ever been, and with GREAT prices. The staff is always friendly and really knows their boots. The drive is worth it if you want good boots!

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