Tires Plus Total Car Care

I received the worst service ever, I went to get my air conditioner repaired and not only did they not tell me that i needed a major part repaired before my air could be fixed the got hostile when i asked why they did not tell me about it before they charged an air conditioning system that they knew would not hold a charge... The owner bill is the worst. I paid 128.00 for nothing... They held my car on the lift until i paid.... If i could rate tires plus zero stars i would but its not an option

Posted 04/20/09 | Report Abuse

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I visited Tires Plus because I had a coupon from the back of a grocery receipt and wanted to get an oil change and tire rotation. The man behind the counter said it would only take about 10 minutes. I showed him the coupon and he said yes, 10 minutes. I said thats to change the oil and rotate the tires? He said yes.
I drive a van and watched as they put it up on the overhead lift and drained the oil, put new oil in and lowered the van.
When the man behind the counter was done with the other customers, I asked why I didnt get the free tire rotation, he said because I didnt ask for it. But I did. He said it would take to long and I could come back in a week and it would cost $45. I was not impressed by his bait and switch practice and will not be returning to Tires Plus.

PROS: Fast service
CONS: Fast but not accurate service

Posted 05/10/06 | Report Abuse

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