Tires Plus Total Car Care

★★★★☆
  • 3712 Sandman Ln

    Columbia, MO 65201

    Map & Directions
  • 573-442-7589

About Tires Plus Total Car Care

Automotive

Automotive
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NEVER AGAIN! My husband works out of town, so I am pretty much at others' mercy while he's gone. Took my truck in for tires and safety inspection. Tires went ok, but they failed my truck and said it needed another $1,000+ worth of work

3
★★★★★

NEVER AGAIN! My husband works out of town, so I am pretty much at others' mercy while he's gone. Took my truck in for tires and safety inspection. Tires went ok, but they failed my truck and said it needed another $1,000+ worth of work

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These guys are great. I have little trust for mechanics, but these guys have earned my trust.

3
★★★★★

These guys are great. I have little trust for mechanics, but these guys have earned my trust.

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They are very fair in pricing and he and his staff provides a very honest and expert welding job with superb service. Job is very clean and neat.

5
★★★★★

They are very fair in pricing and he and his staff provides a very honest and expert welding job with superb service. Job is very clean and neat.

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They are very fair in pricing and he and his staff provides a very honest and expert welding job with superb service. Job is very clean and neat.

3
★★★★★

They are very fair in pricing and he and his staff provides a very honest and expert welding job with superb service. Job is very clean and neat.

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I appreciate the additional information that was given to me about the necessity of good care of my car so I t will last a little longer life!!! The friendliness of the staff is good!! Keep up the good work!!!

5
★★★★★

I appreciate the additional information that was given to me about the necessity of good care of my car so I t will last a little longer life!!! The friendliness of the staff is good!! Keep up the good work!!!

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.

This is a great place to spend my money. They are very competent, thorough and friendly. I can also have my daughter go in and not have to worry about being ripped off.

5
★★★★★

This is a great place to spend my money. They are very competent, thorough and friendly. I can also have my daughter go in and not have to worry about being ripped off.

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.

I appreciate the additional information that was given to me about the necessity of good care of my car so I t will last a little longer life!!! The friendliness of the staff is good!! Keep up the good work!!!

3
★★★★★

I appreciate the additional information that was given to me about the necessity of good care of my car so I t will last a little longer life!!! The friendliness of the staff is good!! Keep up the good work!!!

.

This is a great place to spend my money. They are very competent, thorough and friendly. I can also have my daughter go in and not have to worry about being ripped off.

3
★★★★★

This is a great place to spend my money. They are very competent, thorough and friendly. I can also have my daughter go in and not have to worry about being ripped off.

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My college student took a car to this location and they overinflated the tires and didn't balance them properly. The car started to vibrate. After driving the car the tires were worn in the center, one tire was bald and all the rest had

3
★★★★★

My college student took a car to this location and they overinflated the tires and didn't balance them properly. The car started to vibrate. After driving the car the tires were worn in the center, one tire was bald and all the rest had

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Everything was wonderful. Great service and employees and management were very knowledgeable.

3
★★★★★

Everything was wonderful. Great service and employees and management were very knowledgeable.

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On our way to Kentucky thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

5
★★★★★

On our way to Kentucky thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

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.

On our way to Kentucky thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

3
★★★★★

On our way to Kentucky thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

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I worked for this company for 9 years and of the nine years I was forced to watch Bill the store owner take advantage of people by lying and cheating and selling lots of things not needed he fired me when I tryed to get paid for unpaid

3
★★★★★

I worked for this company for 9 years and of the nine years I was forced to watch Bill the store owner take advantage of people by lying and cheating and selling lots of things not needed he fired me when I tryed to get paid for unpaid

.

My car was feeling unstable on the road, so I took it in for inspection. The Tires Plus guys told me my tires were worn, so I bought two new ones from them. Well, I got back in the car, and if the steering wheel felt loose before, it was

3
★★★★★

My car was feeling unstable on the road, so I took it in for inspection. The Tires Plus guys told me my tires were worn, so I bought two new ones from them. Well, I got back in the car, and if the steering wheel felt loose before, it was

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I have always been a loyal Tires Plus customer in Kansas City. So when my teenage daughter experienced a blowout in Columbia, I told her to see if they had a Tires plus and go there, nowhere else. Big mistake. First of all, this particular Tires Plus is individually owned and does not answer to the overall Corporate Tires Plus. The owner, Bill...is nothing but a common crook and thinks he has the right to rip people off and speak to them in whatever manner he chooses. He charged my daughter $10 more for a tire than the website lists it as, and when I questioned this he got very hostile and said he didn't have to speak to me about it. He gave me a bogus phone number to call when I asked for someone higher than him to file a complaint with. The manager at the Kansas City location even called him to see if he could help out and agreed that this man was rude and out of control. He gives the Tires Plus franchise a bad name and I will do my best to make sure that the word is spread to never use this store. I encourage all of you that have posted negative reviews to call the Tires Plus Consumer Affairs line at 800-440-4167 and file a complaint regarding this particular store #281150. The more complaints filed we may be able to get this store out of business and keep our many children and residents in this large college town safe. I too would give this store a zero star if it would let me.

1
★☆☆☆☆

I have always been a loyal Tires Plus customer in Kansas City. So when my teenage daughter experienced a blowout in Columbia, I told her to see if they had a Tires plus and go there, nowhere else. Big mistake. First of all, this particular Tires Plus is individually owned and does not answer to the overall Corporate Tires Plus. The owner, Bill...is nothing but a common crook and thinks he has the right to rip people off and speak to them in whatever manner he chooses. He charged my daughter $10 more for a tire than the website lists it as, and when I questioned this he got very hostile and said he didn't have to speak to me about it. He gave me a bogus phone number to call when I asked for someone higher than him to file a complaint with. The manager at the Kansas City location even called him to see if he could help out and agreed that this man was rude and out of control. He gives the Tires Plus franchise a bad name and I will do my best to make sure that the word is spread to never use this store. I encourage all of you that have posted negative reviews to call the Tires Plus Consumer Affairs line at 800-440-4167 and file a complaint regarding this particular store #281150. The more complaints filed we may be able to get this store out of business and keep our many children and residents in this large college town safe. I too would give this store a zero star if it would let me.

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.

Went in to get my tires and was told it would be 30 min. Nearly two hours later they had put on a different brand of tire than my request and charged me for something I did not want.
Don't listen to reviews from the owner and his pals! This guy is a shyster and a cheat.

1
★☆☆☆☆

Went in to get my tires and was told it would be 30 min. Nearly two hours later they had put on a different brand of tire than my request and charged me for something I did not want.
Don't listen to reviews from the owner and his pals! This guy is a shyster and a cheat.

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0 out of 1 people found this review helpful.

.

Quite simply; I will NEVER go here again, I wish I had NEVER went here in the first place (my car may be better off), and I encourage anyone to NEVER take your vehicle here. When I googled this place initially to find where it was I saw the negative reviews, but thought all places likely had some. In hindsight I really wish I had taken them into consideration. I spent a considerable amount of money to receive poor service both in terms of the mechanical work as well as customer service.

I have no confidence in the staff's ability- I have had problems with almost everything I paid them to repair, and really feel parts of my car are worse than before I took it to them. The management was been absolutely no help and I eventually gave up.

I see the management has been writing fake positive reviews or sites defending themselves, but I thoroughly dealt with them and feel this negative review is justified. Maybe if they ran a better business they wouldn't have to troll the internet responding to all the bad reviews.

1
★☆☆☆☆

Quite simply; I will NEVER go here again, I wish I had NEVER went here in the first place (my car may be better off), and I encourage anyone to NEVER take your vehicle here. When I googled this place initially to find where it was I saw the negative reviews, but thought all places likely had some. In hindsight I really wish I had taken them into consideration. I spent a considerable amount of money to receive poor service both in terms of the mechanical work as well as customer service.

I have no confidence in the staff's ability- I have had problems with almost everything I paid them to repair, and really feel parts of my car are worse than before I took it to them. The management was been absolutely no help and I eventually gave up.

I see the management has been writing fake positive reviews or sites defending themselves, but I thoroughly dealt with them and feel this negative review is justified. Maybe if they ran a better business they wouldn't have to troll the internet responding to all the bad reviews.

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0 out of 1 people found this review helpful.

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The negative reviews listed are only part of the story. This store does a great job and should get more credit for hard work. There are always going to be people that want something for free and are not happy when they don't get it keep this in mind. Kelly c say's bait and switch when there's not an advertised tire in stock because the store sold out and it costed her $20 extra lol.

5
★★★★★

The negative reviews listed are only part of the story. This store does a great job and should get more credit for hard work. There are always going to be people that want something for free and are not happy when they don't get it keep this in mind. Kelly c say's bait and switch when there's not an advertised tire in stock because the store sold out and it costed her $20 extra lol.

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0 out of 1 people found this review helpful.

.

We went to get 4 tires that were in an ad on sale. They didn't have them...uh oh bait and switch right? Four "comparible" tires were put on at a slightly higher price. We needed tires. after waiting for a couple of hours the car was ready and on the bill was a $20 "option" that I declined when offered. I had asked specifically if it was taken off twice but had to return to get it removed. I now have 1 tire with exposed threads already. It has a 40,000 mile guarantee and it's been less than a year. I drove about 5,000 miles on it...maintaining correct air etc. I'll let you know what happens....I'm dreading this.

1
★☆☆☆☆

We went to get 4 tires that were in an ad on sale. They didn't have them...uh oh bait and switch right? Four "comparible" tires were put on at a slightly higher price. We needed tires. after waiting for a couple of hours the car was ready and on the bill was a $20 "option" that I declined when offered. I had asked specifically if it was taken off twice but had to return to get it removed. I now have 1 tire with exposed threads already. It has a 40,000 mile guarantee and it's been less than a year. I drove about 5,000 miles on it...maintaining correct air etc. I'll let you know what happens....I'm dreading this.

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1 out of 2 people found this review helpful.

.

Brought my car in today to get a tire patched. Was told it would take 20-30 minutes to repair, so I waited in the lobby. After an hour, I went back to the front desk and was told they would get to my car next, and it would be another half hour. It took them almost 3 hours to finish a tire patch (and no apologies or explanations for the wait).
Also, had the radiator replaced an an oil leak repaired a few months ago, and am now seeing oil and coolant leakage.

2
★★☆☆☆

Brought my car in today to get a tire patched. Was told it would take 20-30 minutes to repair, so I waited in the lobby. After an hour, I went back to the front desk and was told they would get to my car next, and it would be another half hour. It took them almost 3 hours to finish a tire patch (and no apologies or explanations for the wait).
Also, had the radiator replaced an an oil leak repaired a few months ago, and am now seeing oil and coolant leakage.

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1 out of 2 people found this review helpful.

.

I received the worst service ever, I went to get my air conditioner repaired and not only did they not tell me that i needed a major part repaired before my air could be fixed the got hostile when i asked why they did not tell me about it before they charged an air conditioning system that they knew would not hold a charge... The owner bill is the worst. I paid 128.00 for nothing... They held my car on the lift until i paid.... If i could rate tires plus zero stars i would but its not an option

1
★☆☆☆☆

I received the worst service ever, I went to get my air conditioner repaired and not only did they not tell me that i needed a major part repaired before my air could be fixed the got hostile when i asked why they did not tell me about it before they charged an air conditioning system that they knew would not hold a charge... The owner bill is the worst. I paid 128.00 for nothing... They held my car on the lift until i paid.... If i could rate tires plus zero stars i would but its not an option

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1 out of 1 people found this review helpful.

.

I visited Tires Plus because I had a coupon from the back of a grocery receipt and wanted to get an oil change and tire rotation. The man behind the counter said it would only take about 10 minutes. I showed him the coupon and he said yes, 10 minutes. I said that?s to change the oil and rotate the tires? He said yes.
I drive a van and watched as they put it up on the overhead lift and drained the oil, put new oil in and lowered the van.
When the man behind the counter was done with the other customers, I asked why I didn?t get the free tire rotation, he said because I didn?t ask for it. But I did. He said it would take to long and I could come back in a week and it would cost $45. I was not impressed by his ?bait and switch? practice and will not be returning to Tires Plus.

PROS: Fast service
CONS: Fast but not accurate service

3
★★★☆☆

I visited Tires Plus because I had a coupon from the back of a grocery receipt and wanted to get an oil change and tire rotation. The man behind the counter said it would only take about 10 minutes. I showed him the coupon and he said yes, 10 minutes. I said that?s to change the oil and rotate the tires? He said yes.
I drive a van and watched as they put it up on the overhead lift and drained the oil, put new oil in and lowered the van.
When the man behind the counter was done with the other customers, I asked why I didn?t get the free tire rotation, he said because I didn?t ask for it. But I did. He said it would take to long and I could come back in a week and it would cost $45. I was not impressed by his ?bait and switch? practice and will not be returning to Tires Plus.

PROS: Fast service
CONS: Fast but not accurate service

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0 out of 1 people found this review helpful.

 

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