Father Time Clocks

★☆☆☆☆

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I had bought a grandfather clock from a relative of the owner, who was running the Father Time shop in Kissimmee, Florida, in 2003. That store subsequently closed. I met the owner of Father Time (David Futch) at the State Fair of Texas in 2010, where they had rented a vendor booth. Their only remaining store was in Branson, MO. My clock and the matching Curio Cabinet had been discontinued, but David said that he had the matching Curio Cabinet in his shop in Branson. Being discontinued, he acknowledged that he might never be able to sell it, but it would also become more difficult over time for me to find one, should I really want to get it. We agreed on what we both deemed a fair, delivered price. The cabinet was supposed to be in NEW condition, albeit dusty. WELL. I didn't mind it taking over a month and a few phone calls to finally get the clock, given that I was in Dallas, but the rest of the story is where the condition and service fall through the floor. David's friend or associate "Kevin" delivered it. In addition to delivering it, David has promised me that Kevin would help me with lubricating my clock mechanism, but he didn??t have any oil with him, and promised to "get back with me on that". Upon delivery, I saw that the wood at the bottom right edge was damaged front to rear from ??dragging? the cabinet. The cabinet was terribly out-of-square, almost beyond hope, and requiring much adjustment and rigging. Kevin agreed to deduct a mere $50, saying that was fair for the wood damage. I only accepted this because of the additional promises Kevin made about David taking care of the other damages. Kevin showed me that the right-side main glass on the cabinet??s case was cracked, and the top glass shelf had a sizeable chunk broken out of it. I also discovered a large chunk out of the second glass shelf (from the top). Then I noticed that ALL of the remaining three shelves had relatively slight chips and chunks out of them. Needless to say, this was FAR from NEW condition. Kevin measured the top and second shelves, and said that he would have Father Time Clocks order them for me. He said that I could either ??deduct $100 for the cracked right-side glass? on the cabinet??s case, and I could have it fixed ??at my convenience?, or they??d have a glass company come out and replace it. Being unsure of the cost, I opted for the latter. Had I known that I would be screwed out of any resolution at all, I would have taken that $100 as better than nothing, but I took him at his word. After 3 weeks or so had passed with no word at all from anyone, I began calling Kevin??s cell phone number. Despite 3 or 4 tries, he never took my calls, although he had always answered before. I left messages for him, but he did not return my calls. On December 21, 2010, I called the business number, David??s cell phone, and Kevin??s cell phone. I got ??no answer?, voicemail, and voicemail, respectively. Then I called back and got "Steve", who has worked with Dave for 12 years, informed him of the situation, and gave him my callback number. That was almost 4 months ago, and the actual purchase of the clock was over 6 months ago, on October 5, 2010. Needless to say, I am not holding my breath in expectation of resolution. This is the worst service I have ever seen, compounded by dishonesty and broken promises at every level.

1
★☆☆☆☆

I had bought a grandfather clock from a relative of the owner, who was running the Father Time shop in Kissimmee, Florida, in 2003. That store subsequently closed. I met the owner of Father Time (David Futch) at the State Fair of Texas in 2010, where they had rented a vendor booth. Their only remaining store was in Branson, MO. My clock and the matching Curio Cabinet had been discontinued, but David said that he had the matching Curio Cabinet in his shop in Branson. Being discontinued, he acknowledged that he might never be able to sell it, but it would also become more difficult over time for me to find one, should I really want to get it. We agreed on what we both deemed a fair, delivered price. The cabinet was supposed to be in NEW condition, albeit dusty. WELL. I didn't mind it taking over a month and a few phone calls to finally get the clock, given that I was in Dallas, but the rest of the story is where the condition and service fall through the floor. David's friend or associate "Kevin" delivered it. In addition to delivering it, David has promised me that Kevin would help me with lubricating my clock mechanism, but he didn??t have any oil with him, and promised to "get back with me on that". Upon delivery, I saw that the wood at the bottom right edge was damaged front to rear from ??dragging? the cabinet. The cabinet was terribly out-of-square, almost beyond hope, and requiring much adjustment and rigging. Kevin agreed to deduct a mere $50, saying that was fair for the wood damage. I only accepted this because of the additional promises Kevin made about David taking care of the other damages. Kevin showed me that the right-side main glass on the cabinet??s case was cracked, and the top glass shelf had a sizeable chunk broken out of it. I also discovered a large chunk out of the second glass shelf (from the top). Then I noticed that ALL of the remaining three shelves had relatively slight chips and chunks out of them. Needless to say, this was FAR from NEW condition. Kevin measured the top and second shelves, and said that he would have Father Time Clocks order them for me. He said that I could either ??deduct $100 for the cracked right-side glass? on the cabinet??s case, and I could have it fixed ??at my convenience?, or they??d have a glass company come out and replace it. Being unsure of the cost, I opted for the latter. Had I known that I would be screwed out of any resolution at all, I would have taken that $100 as better than nothing, but I took him at his word. After 3 weeks or so had passed with no word at all from anyone, I began calling Kevin??s cell phone number. Despite 3 or 4 tries, he never took my calls, although he had always answered before. I left messages for him, but he did not return my calls. On December 21, 2010, I called the business number, David??s cell phone, and Kevin??s cell phone. I got ??no answer?, voicemail, and voicemail, respectively. Then I called back and got "Steve", who has worked with Dave for 12 years, informed him of the situation, and gave him my callback number. That was almost 4 months ago, and the actual purchase of the clock was over 6 months ago, on October 5, 2010. Needless to say, I am not holding my breath in expectation of resolution. This is the worst service I have ever seen, compounded by dishonesty and broken promises at every level.

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Well, I may be joining the ranks of the mis-lead. I personally talked with the owner in Branson, Mo -very likeable guy., Assured me that he could fix my German made cookoo clock. Gave me the address to send it to. I did. This was in September, 2010. I have had phone contact with this man and he told me he would be sending my clock to another man who would be fixing it and that this man would be calling me with the problem and the estimate of cost. To this date, I have not heard from this man nor from the shop owner. it may appear as though I have lost my German made clock. If this is so, all I can say, I hope the pawn money goes to helping to pay his bills, and he quites stealing from people. I feel sorry for this guy. He was very nice and sincere. Appeared to be ethical, honest- guess he saw me coming! If things turn out differently, I will certainly post it here.

1
★☆☆☆☆

Well, I may be joining the ranks of the mis-lead. I personally talked with the owner in Branson, Mo -very likeable guy., Assured me that he could fix my German made cookoo clock. Gave me the address to send it to. I did. This was in September, 2010. I have had phone contact with this man and he told me he would be sending my clock to another man who would be fixing it and that this man would be calling me with the problem and the estimate of cost. To this date, I have not heard from this man nor from the shop owner. it may appear as though I have lost my German made clock. If this is so, all I can say, I hope the pawn money goes to helping to pay his bills, and he quites stealing from people. I feel sorry for this guy. He was very nice and sincere. Appeared to be ethical, honest- guess he saw me coming! If things turn out differently, I will certainly post it here.

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.

Went to Branson on a convention. Bought a clock from Father Time. After two months, still have not got the clock.

2
★★☆☆☆

Went to Branson on a convention. Bought a clock from Father Time. After two months, still have not got the clock.

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1 out of 1 people found this review helpful.

.

Nixon obtains settlement with Florida collectibles franchise operating in Branson; consumers to receive $15,417 restitution

Forsyth, Mo. - A Florida business that accepted payment from consumers for clocks at some of its Missouri locations but failed to provide the merchandise or refund the money will pay $15,417 in restitution and stop violating state consumer protection laws under an agreement with Attorney General Jay Nixon. Judge Mark Orr entered the Consent Injunction and Final Judgment that has been worked out between Nixon and American Clocks Inc. of Plant City, Fla., which uses the name Father Time Clocks and Collectibles to do business, today in Taney County Circuit Court.

Nixon filed a lawsuit against Father Time Clocks and Collectibles on July 16, after complaints alleged that the business accepted money from consumers for clocks that were never delivered. Nixon said that, in total, thousands of dollars worth of clocks had not been delivered to consumers who had already paid for the merchandise, and that the business also failed to issue refunds to consumers.

As part of today's agreement, Father Time Clocks and Collectibles is permanently prohibited from continuing to violate state consumer protection laws in the sales of its merchandise, including accepting payment for items and not providing the merchandise or refund. The business is also required to pay $15,417 in consumer restitution, and would face a civil penalty of up to $5,000 per violation for any future violation of any term or condition of the agreement.

1
★☆☆☆☆

Nixon obtains settlement with Florida collectibles franchise operating in Branson; consumers to receive $15,417 restitution

Forsyth, Mo. - A Florida business that accepted payment from consumers for clocks at some of its Missouri locations but failed to provide the merchandise or refund the money will pay $15,417 in restitution and stop violating state consumer protection laws under an agreement with Attorney General Jay Nixon. Judge Mark Orr entered the Consent Injunction and Final Judgment that has been worked out between Nixon and American Clocks Inc. of Plant City, Fla., which uses the name Father Time Clocks and Collectibles to do business, today in Taney County Circuit Court.

Nixon filed a lawsuit against Father Time Clocks and Collectibles on July 16, after complaints alleged that the business accepted money from consumers for clocks that were never delivered. Nixon said that, in total, thousands of dollars worth of clocks had not been delivered to consumers who had already paid for the merchandise, and that the business also failed to issue refunds to consumers.

As part of today's agreement, Father Time Clocks and Collectibles is permanently prohibited from continuing to violate state consumer protection laws in the sales of its merchandise, including accepting payment for items and not providing the merchandise or refund. The business is also required to pay $15,417 in consumer restitution, and would face a civil penalty of up to $5,000 per violation for any future violation of any term or condition of the agreement.

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My mother purchased a rhythm clock from Father Time in Myrtle Beach in December 2007. They had a part-time set up at Coastal Grand Mall, however, operate out of a store at Broadway at the Beach. She paid cash and never received her clock. I got involved being a resident in Myrtle Beach and got a run-around for months. Turned it over to the Better Business Bureau who, after failed attempts to receive a response, stated there was nothing they could do and the S.C. Atty. Generals office indicated the same. William Futch personally told me that they used the money received from orders to pay bills because they have no money to actually purchase the clocks. Unbelievable they are still in business and have a store in a prime location. What a joke. Stay away!!!

1
★☆☆☆☆

My mother purchased a rhythm clock from Father Time in Myrtle Beach in December 2007. They had a part-time set up at Coastal Grand Mall, however, operate out of a store at Broadway at the Beach. She paid cash and never received her clock. I got involved being a resident in Myrtle Beach and got a run-around for months. Turned it over to the Better Business Bureau who, after failed attempts to receive a response, stated there was nothing they could do and the S.C. Atty. Generals office indicated the same. William Futch personally told me that they used the money received from orders to pay bills because they have no money to actually purchase the clocks. Unbelievable they are still in business and have a store in a prime location. What a joke. Stay away!!!

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1 out of 1 people found this review helpful.

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I wish I had read these reviews before my husband and I forked over nearly $700 - in cash - for a Rhythm clock in the Myrtle Beach store -- the store located at Broadway at the Beach, 1203 Celebrity Circle, N-15 Myrtle Beach, S.C. 29577. That was almost four months ago. I've been calling both the store in SC and Mr. Futch in FL. When his voice mailbox isn't full and I get to leave a message, he never returns my calls. Sometimes I do get to speak to a very nice lady at the store, but there's nothing she can do! Isn't there anything that can be done?

1
★☆☆☆☆

I wish I had read these reviews before my husband and I forked over nearly $700 - in cash - for a Rhythm clock in the Myrtle Beach store -- the store located at Broadway at the Beach, 1203 Celebrity Circle, N-15 Myrtle Beach, S.C. 29577. That was almost four months ago. I've been calling both the store in SC and Mr. Futch in FL. When his voice mailbox isn't full and I get to leave a message, he never returns my calls. Sometimes I do get to speak to a very nice lady at the store, but there's nothing she can do! Isn't there anything that can be done?

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1 out of 1 people found this review helpful.

.

I purchased a Rhythm clock and a Howard Miller clock from this company on 11/20/07. After continues days of calling I did receive my Howard Miller but as of this date I have not received my Rhythm clock. We have called and contacted him several times and were told that he was getting a personal loan to pay his vendor for the clock. As of three weeks ago he will no longer answer his phone or return any calls. Do not even attempt to do business with this man!

1
★☆☆☆☆

I purchased a Rhythm clock and a Howard Miller clock from this company on 11/20/07. After continues days of calling I did receive my Howard Miller but as of this date I have not received my Rhythm clock. We have called and contacted him several times and were told that he was getting a personal loan to pay his vendor for the clock. As of three weeks ago he will no longer answer his phone or return any calls. Do not even attempt to do business with this man!

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1 out of 1 people found this review helpful.

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My two sister's and I purchased four, five hundred dollar clocks september 26, 2007. We cannot get anyone to return our calls. We contacted the Mo Better Business Bureau of Springfield, With no luck. The Bureau has closed the case, due to no response from the business.
We the people, can stop businesses like this. We can pass the word to all that will listen. Your daughter, sister or mother might be their next customers to cheat. I really take offence to the salesman's parting remark. Thank you ladies and may God Bless you. Can you believe a remark like that,when he knew what was going to happen? Please don't be his next victim.

1
★☆☆☆☆

My two sister's and I purchased four, five hundred dollar clocks september 26, 2007. We cannot get anyone to return our calls. We contacted the Mo Better Business Bureau of Springfield, With no luck. The Bureau has closed the case, due to no response from the business.
We the people, can stop businesses like this. We can pass the word to all that will listen. Your daughter, sister or mother might be their next customers to cheat. I really take offence to the salesman's parting remark. Thank you ladies and may God Bless you. Can you believe a remark like that,when he knew what was going to happen? Please don't be his next victim.

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1 out of 1 people found this review helpful.

.

I ordered a pillow from this company 4-22-08 and was promised that it would be shipped the next Monday. After many calls to Branson and the billing or main center in Florida and their assurance that the pillow has already been shipped, I have not received this order. Today's date is 5-21.08. Don't do business with this company

5
★★★★★

I ordered a pillow from this company 4-22-08 and was promised that it would be shipped the next Monday. After many calls to Branson and the billing or main center in Florida and their assurance that the pillow has already been shipped, I have not received this order. Today's date is 5-21.08. Don't do business with this company

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1 out of 1 people found this review helpful.

.

I must confer with the previous reviews. Fortunately, I only lost $30 to these people which I was on the verge of loosing a couple of thousand. Not only did I cancel my order with them after reading the previous reviews along with checking them out on the MO. BBB (which they had 25 complaints for Father Time in the past 36 months), I found the same grandfather clock $600 cheaper closer to home.

They have yet to return my $30 and it's been 3 weeks since I called them. It's very difficult to get through with the multiple of phone numbers that they provide. I'm really glad we didn't have our check book handy to give them the $500 they wanted.

Thank you to the 5 previous folks who wrote their reviews warning everyone of this company.

1
★☆☆☆☆

I must confer with the previous reviews. Fortunately, I only lost $30 to these people which I was on the verge of loosing a couple of thousand. Not only did I cancel my order with them after reading the previous reviews along with checking them out on the MO. BBB (which they had 25 complaints for Father Time in the past 36 months), I found the same grandfather clock $600 cheaper closer to home.

They have yet to return my $30 and it's been 3 weeks since I called them. It's very difficult to get through with the multiple of phone numbers that they provide. I'm really glad we didn't have our check book handy to give them the $500 they wanted.

Thank you to the 5 previous folks who wrote their reviews warning everyone of this company.

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1 out of 1 people found this review helpful.

.

This guy ,William Futch who sent me a $50.00 gift certificate two months after he took my $350.00 deposit on a clock will not respond to giving me my money back. I have called Branson Landing to notify them of his operation, and also Rhythm clocks of this behavior. He charged me under another business name: American Therapy Products...buyer beware. Know that you only have 120 days to get ar efund from your credit card. He also has a company in Florida under same name.

1
★☆☆☆☆

This guy ,William Futch who sent me a $50.00 gift certificate two months after he took my $350.00 deposit on a clock will not respond to giving me my money back. I have called Branson Landing to notify them of his operation, and also Rhythm clocks of this behavior. He charged me under another business name: American Therapy Products...buyer beware. Know that you only have 120 days to get ar efund from your credit card. He also has a company in Florida under same name.

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2 out of 2 people found this review helpful.

.

We to ordered 3 clocks from Father Time Clocks & Collectibles and never got them. Found out they have gone bankrupt. Luckly my credit card gave me my money back.

1
★☆☆☆☆

We to ordered 3 clocks from Father Time Clocks & Collectibles and never got them. Found out they have gone bankrupt. Luckly my credit card gave me my money back.

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2 out of 2 people found this review helpful.

.

We too purchased not one, but three clocks on 11-5-07. We were promised delivery in 8 weeks, however, we are now approaching 13 weeks and cannot reach anyone who can help us research our order. We paid for these three clocks in full on a Visa. Everytime we try to call the store at the IMAX location in Branson or the billing center in Florida, we only get an answering machine stating that the messages cannot be received and/or message box is full. The one time someone picked up the phone, we were promised a call back and never received it.

I guess our next step is to get our CC Company involved.

1
★☆☆☆☆

We too purchased not one, but three clocks on 11-5-07. We were promised delivery in 8 weeks, however, we are now approaching 13 weeks and cannot reach anyone who can help us research our order. We paid for these three clocks in full on a Visa. Everytime we try to call the store at the IMAX location in Branson or the billing center in Florida, we only get an answering machine stating that the messages cannot be received and/or message box is full. The one time someone picked up the phone, we were promised a call back and never received it.

I guess our next step is to get our CC Company involved.

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2 out of 2 people found this review helpful.

.

1/26/08 I purchased and was asked to pay in full for a clock on 9/21/07 which i have never received. I am turning it over to my visa card to fight this fraud operation and the District Attorney of Mo. I have asked for a full return of my money on my visa and this has not happened yet. jane

1
★☆☆☆☆

1/26/08 I purchased and was asked to pay in full for a clock on 9/21/07 which i have never received. I am turning it over to my visa card to fight this fraud operation and the District Attorney of Mo. I have asked for a full return of my money on my visa and this has not happened yet. jane

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2 out of 2 people found this review helpful.

.

I purchased a clock at this store on 04/22/07 and have yet to receive it. They have an unsatisfacory rating on the Better Business Bureau website because of non-delivery of their products.This company also operates under the name, American Therapy Products, PO Box 2633, Plant City, FL 33564-2633.

1
★☆☆☆☆

I purchased a clock at this store on 04/22/07 and have yet to receive it. They have an unsatisfacory rating on the Better Business Bureau website because of non-delivery of their products.This company also operates under the name, American Therapy Products, PO Box 2633, Plant City, FL 33564-2633.

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3 out of 3 people found this review helpful.

 

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