Randy's Jewelry

★★★★☆
38.8083 -90.7
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636-978-1953

309 S Main St

O Fallon, MO

63366

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4.125 8
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I took 6 pieces of fine jewelry to Randy's Jewelry Inc at 309 S Main St, O'Fallon, MO 63366 to sell in response to their advertised desire to purchase such. My inital exchange with the woman behind the counter was very friendly and reassuring as she acknowledged I was offering jewelry featuring precious gems and not scrap to be melted down. She professed to me that no harm would be inflicted upon my property while introducing me with a graceful sweep of the hand to the metallurgist/jeweler men in the back room, who appeared to be earnestly at work, as they looked up and offered an affirming nod. I now know this is all a BS show for the sucker that walked through the door and is about to get plucked clean (that would be me.) Their performances' were all a charade straight out of a Charles Dickens' novel, and all for me.

What!X#? Was my response to the pittance offered as I inspected the open wounds inflicted upon my returned treasure now deposited on top the counter between us. "We had to test it" was her immediate offence in reaction to the astonished bewilderment which had devoured me. "Why hadn't you merly employed a jeweler's loupe to inspect the stones?" I pleaded, as one of the metallurgist/jeweler men in the back room jumped up to come forward to testify "a file is required to 'shave off a sufficent amount' of metal for testing."

My second helping of inflicted anguish produces Randy, the owner himself, as he cries out they require $8 to repair each 'required sampling location' as his knotted quizzical face is thrust across the counter in some kind of primal display as he mouths "we don't work for free around here!" defending the $48 I need to pay them to repair my property they damaged!

No kidding folks; this guy is a loon...stay away, and you'll be all the better for it. - Warn your friends.

1
★☆☆☆☆

I took 6 pieces of fine jewelry to Randy's Jewelry Inc at 309 S Main St, O'Fallon, MO 63366 to sell in response to their advertised desire to purchase such. My inital exchange with the woman behind the counter was very friendly and reassuring as she acknowledged I was offering jewelry featuring precious gems and not scrap to be melted down. She professed to me that no harm would be inflicted upon my property while introducing me with a graceful sweep of the hand to the metallurgist/jeweler men in the back room, who appeared to be earnestly at work, as they looked up and offered an affirming nod. I now know this is all a BS show for the sucker that walked through the door and is about to get plucked clean (that would be me.) Their performances' were all a charade straight out of a Charles Dickens' novel, and all for me.

What!X#? Was my response to the pittance offered as I inspected the open wounds inflicted upon my returned treasure now deposited on top the counter between us. "We had to test it" was her immediate offence in reaction to the astonished bewilderment which had devoured me. "Why hadn't you merly employed a jeweler's loupe to inspect the stones?" I pleaded, as one of the metallurgist/jeweler men in the back room jumped up to come forward to testify "a file is required to 'shave off a sufficent amount' of metal for testing."

My second helping of inflicted anguish produces Randy, the owner himself, as he cries out they require $8 to repair each 'required sampling location' as his knotted quizzical face is thrust across the counter in some kind of primal display as he mouths "we don't work for free around here!" defending the $48 I need to pay them to repair my property they damaged!

No kidding folks; this guy is a loon...stay away, and you'll be all the better for it. - Warn your friends.

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I have both bought and sold jewlery from this company and have never recieved anything but top notch service. They are fair, friendly and give great service. I would recommend them anytime to anyone.

5
★★★★★

I have both bought and sold jewlery from this company and have never recieved anything but top notch service. They are fair, friendly and give great service. I would recommend them anytime to anyone.

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I'm not sure a review I just read was the same Randy's Jewelry or not; however, if it is the one in O;Fallon, MO surely this person is mistaken. I have been doing business with Randy's Jewelry in O'Fallon, MO since they first opened in the other location long ago. I have been buying jewelry, having jewelry made, and sending my children, family, and friends to this store for years. In the past year or so, I have fallen on bad times and, like many others have chosen to sell some of my gold making ends meet. Randy's has been totally up front, honest and fair. Giving me premium dollars for my gold. "I have not-ONE-complaint," that I could wage against this store or its employees in all the years I have been doing business there.
There are some truly interesting collections to look at in there- other than the jewelry- while waiting. Its a fun place to look around in, actually.
Will I continue to shop at Randy's Jewelry? When times are better for me, you bet! It's a store I can trust and people I trust.

5
★★★★★

I'm not sure a review I just read was the same Randy's Jewelry or not; however, if it is the one in O;Fallon, MO surely this person is mistaken. I have been doing business with Randy's Jewelry in O'Fallon, MO since they first opened in the other location long ago. I have been buying jewelry, having jewelry made, and sending my children, family, and friends to this store for years. In the past year or so, I have fallen on bad times and, like many others have chosen to sell some of my gold making ends meet. Randy's has been totally up front, honest and fair. Giving me premium dollars for my gold. "I have not-ONE-complaint," that I could wage against this store or its employees in all the years I have been doing business there.
There are some truly interesting collections to look at in there- other than the jewelry- while waiting. Its a fun place to look around in, actually.
Will I continue to shop at Randy's Jewelry? When times are better for me, you bet! It's a store I can trust and people I trust.

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By far the best jewelry store around. The staff are friendly, knowledgeable, and go the extra mile. I highly recommend

5
★★★★★

By far the best jewelry store around. The staff are friendly, knowledgeable, and go the extra mile. I highly recommend

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Randy's jewelry was a wonderful place to shop!!! Bob was extremely patient and very knowledgeable of everything in the cases. Never shopping for an engagement ring before, I was extremely indecisive, but as soon as I discovered what shape and style I liked Bob took the initiative to show me rings I had not even noticed. After trying on rings for hours I finally found the one that I want to wear the rest of my life.......thank you so much for your patience:)

5
★★★★★

Randy's jewelry was a wonderful place to shop!!! Bob was extremely patient and very knowledgeable of everything in the cases. Never shopping for an engagement ring before, I was extremely indecisive, but as soon as I discovered what shape and style I liked Bob took the initiative to show me rings I had not even noticed. After trying on rings for hours I finally found the one that I want to wear the rest of my life.......thank you so much for your patience:)

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Me and my boyfriend went in Randy's looking for a engagment ring to give him an idea. Our salesperson was named Dawn, she was AWESOME! She was very helpful, she didnt try to get me to go for more expensive or she didnt try to make us buy one that day. I have never had any problems with Randy's. My family goes in there all the time and they are always helpful!! 5 STAR!!!

5
★★★★★

Me and my boyfriend went in Randy's looking for a engagment ring to give him an idea. Our salesperson was named Dawn, she was AWESOME! She was very helpful, she didnt try to get me to go for more expensive or she didnt try to make us buy one that day. I have never had any problems with Randy's. My family goes in there all the time and they are always helpful!! 5 STAR!!!

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My husband purchased a set of diamond earring for me several years ago at Randy's jewelry. He went there on the recommendation of a friend. He was happy with the professional service he received from them so we decided to make Randy's our regular jewelry store. Although the earrings had a special post so that the earring would not fall out easily I found the back of one of them constantly coming off. I returned to Randy's and they "fixed" the problem.

The following Christmas I went to Randy's to purchase a watch for my husband. I did purchase a watch I was happy with but I was not overly impressed with the salesperson.

Shortly after I began to again have problems with the earring back not staying on. As a result I lost one of these expensive diamond earrings. Against all odd an employee found my earring and returned it to me. I went back to Randy's to complain and have it fixed. The saleswomen tried to make it my fault that the post was not working properly. Finally she said it could be replaced with a different type of posts. As she wrote up the ticket she mentioned that I would be charged nearly $100 for this to be done. I was very upset. We had purchased expensive earrings and I expected them to be of a good quality. Only after I argued and made her ask the manager were they willing to replace it at no charge.

They did fix the problem but I felt I should not have had a hassle just to have them make things right. Will I go back again? Maybe, but I will be very wary.

3
★★★☆☆

My husband purchased a set of diamond earring for me several years ago at Randy's jewelry. He went there on the recommendation of a friend. He was happy with the professional service he received from them so we decided to make Randy's our regular jewelry store. Although the earrings had a special post so that the earring would not fall out easily I found the back of one of them constantly coming off. I returned to Randy's and they "fixed" the problem.

The following Christmas I went to Randy's to purchase a watch for my husband. I did purchase a watch I was happy with but I was not overly impressed with the salesperson.

Shortly after I began to again have problems with the earring back not staying on. As a result I lost one of these expensive diamond earrings. Against all odd an employee found my earring and returned it to me. I went back to Randy's to complain and have it fixed. The saleswomen tried to make it my fault that the post was not working properly. Finally she said it could be replaced with a different type of posts. As she wrote up the ticket she mentioned that I would be charged nearly $100 for this to be done. I was very upset. We had purchased expensive earrings and I expected them to be of a good quality. Only after I argued and made her ask the manager were they willing to replace it at no charge.

They did fix the problem but I felt I should not have had a hassle just to have them make things right. Will I go back again? Maybe, but I will be very wary.

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We purchased my husbands wedding band here and were very pleased with the service and quality of the jewelry. The prices are very reasonable as well. Most other jewelers wanted to charge twice as much for the same ring we got here because they considered it to be custom made even though Randy's had one in the display case.

4
★★★★☆

We purchased my husbands wedding band here and were very pleased with the service and quality of the jewelry. The prices are very reasonable as well. Most other jewelers wanted to charge twice as much for the same ring we got here because they considered it to be custom made even though Randy's had one in the display case.

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Message from Randy's Jewelry


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  • Fine Jewelry
  • Diamonds and gemstones (loose)
  • Custom Design
  • Custom Bridal design
  • Fashion jewelry
  • Estate Jewelry 
  • Jewelry
  • Watches
  • Wedding Bands
  • Gemstones
  • Diamonds
  • Upgradeable Diamond Earrings and Pendants
  • Engagement Rings
  • Genuine Ruby,Sapphires and Emeralds
  • Pearls
  • Leslie's gold "guaranteed for life"
  • Past Present and future anniversary jewelry
  • Mothers Rings and Pendants
  • Watch batteries

Key Points

  • "We Make Quality Affordable"