Westwood Auto

★★★★☆
  • 13458 Big Bend Rd

    Kirkwood, MO 63122

    Map & Directions
  • 636-225-8500

About Westwood Auto

Hours
Monday 07:00 - 06:00, Tuesday 07:00 - 06:00, Wednesday 07:00 - 06:00, Thursday, 07:00 - 06:00, Friday 07:00 - 06:00, Saturday CLOSE - CLOSE, Sunday CLOSE - CLOSE

Automotive

Automotive
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.

Would NOT recommend this facility to anyone nor will I ever use this repair shop. Very shady business practices and JB has horrible customer service skills. Thumbs down all the way!!

3
★★★★★

Would NOT recommend this facility to anyone nor will I ever use this repair shop. Very shady business practices and JB has horrible customer service skills. Thumbs down all the way!!

.

What UP with these Bruce guys?Bet its the same guy.They both bitch about the money,in fact,they are the only ones bitchin,PERIOD! Right on for the good reviews folks.I see they far outnumber the bad ones,and for the one that starts out

3
★★★★★

What UP with these Bruce guys?Bet its the same guy.They both bitch about the money,in fact,they are the only ones bitchin,PERIOD! Right on for the good reviews folks.I see they far outnumber the bad ones,and for the one that starts out

.

I had taken my car to several mechanics, and nobody could diagnose the problem. I took my car to Westwood Automotive, and within a day they knew what the problem was and fixed it right away. They kept in touch with me throughout the entire process, updating me with what they were testing and what they had found. They were reasonably priced, very professional, and provided excellent customer service. Worth every penny! I would recommend this company to all my family and friends. You will not be disappointed! Finally, an automotive place I can trust!

2
★★★★★

I had taken my car to several mechanics, and nobody could diagnose the problem. I took my car to Westwood Automotive, and within a day they knew what the problem was and fixed it right away. They kept in touch with me throughout the entire process, updating me with what they were testing and what they had found. They were reasonably priced, very professional, and provided excellent customer service. Worth every penny! I would recommend this company to all my family and friends. You will not be disappointed! Finally, an automotive place I can trust!

.

I have been dealing with Westwood for close to 10 years. They have always been upfront and honest with me and NEVER tried to sell me something that I didn't need. \r
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I purchased some tires a while back at another outlet. I was called and told that the brakes were about shot and that while they had it on the rack it would be a good idea to get it taken care of. I told them ""no"" and took it to Westwood.\r
\r
Hugh Bundy personally took a look and told me that I had 10,000 miles left on my brakes. He could have just done the brake job and I would have never been the wiser.... but that's not how they do business.\r
\r
Are the the cheapest in town? ..... I don't really know and I don't really care. What I know is that they are honest and forthright in all of their dealings with me and that I can trust them to advise me of the best repair options and to honestly recommend what they consider the best solution.\r
\r
Westwood is top drawer. Don't even consider going anywhere else.

2
★★★★★

I have been dealing with Westwood for close to 10 years. They have always been upfront and honest with me and NEVER tried to sell me something that I didn't need. \r
\r
I purchased some tires a while back at another outlet. I was called and told that the brakes were about shot and that while they had it on the rack it would be a good idea to get it taken care of. I told them ""no"" and took it to Westwood.\r
\r
Hugh Bundy personally took a look and told me that I had 10,000 miles left on my brakes. He could have just done the brake job and I would have never been the wiser.... but that's not how they do business.\r
\r
Are the the cheapest in town? ..... I don't really know and I don't really care. What I know is that they are honest and forthright in all of their dealings with me and that I can trust them to advise me of the best repair options and to honestly recommend what they consider the best solution.\r
\r
Westwood is top drawer. Don't even consider going anywhere else.

.

SO I CAN VOUCH ON HOW THEY HAVE STAYED IN BUISNESS SINCE 1962! I HAVE A 1992 BUICK WITH 376,897 MILES ON IT!!! AND WEST WOOD HAS WORKED ON IT SINCE IT WAS BRAND NEW. I CAN TAKE IT IN FOR ANYTHING AND I WILL GET ANSWERS OF WHY AND WHAT CAUSED THE PROBLEMS, AND GET IT FIXED RIGHT THE FIRST TIME!! \r
NOW FOR THAT ABOVE COMMENT. THATS FUNNY THAT SOMEONE WOULD GET UPSET ABOUT SUCH A GOOD SHOP NOT WANTING TO LEAVE A CUSTOMERS CAR UNLOCKED WITH KEYS IN IT ON THE PARKING LOT, CAUSE GOD FOR BID IF THEY DID AND THE CAR WAS STOLEN HE WOULD BE COMPLAINING ABOUT HOW THEY LEFT THE KEYS IN IT UNLOCKED!!!! \r
NOW AS FAR AS LABOR RATES AND BEING HIGH PRICED, THATS A LIE. I DID SOME RESEARCH AND TO BE HONEST THEIR PRICES ARE RIGHT IN LINE WITH EVERYONE ELSE FOR INSTANCE DOBBS IS AT $97/HR, COMBS TIRE IS $98/HR, WESTWOOD IS $98/HR, MEYERS SERVICE IS $115/HR, AND DEALERS RANGE FROM $125-159.00 AN HOUR! SO IT LOOKS LIKE A FAIR GAME TO ME BUT THE QUALITY THAT COMES WITH THAT $98 AN HOUR...IS THE BEST BAR NONE!! PERIOD!\r
TAKE IT TO WESTWOOD, YOU WON'T BE DISAPPOINTED!!

2
★★★★★

SO I CAN VOUCH ON HOW THEY HAVE STAYED IN BUISNESS SINCE 1962! I HAVE A 1992 BUICK WITH 376,897 MILES ON IT!!! AND WEST WOOD HAS WORKED ON IT SINCE IT WAS BRAND NEW. I CAN TAKE IT IN FOR ANYTHING AND I WILL GET ANSWERS OF WHY AND WHAT CAUSED THE PROBLEMS, AND GET IT FIXED RIGHT THE FIRST TIME!! \r
NOW FOR THAT ABOVE COMMENT. THATS FUNNY THAT SOMEONE WOULD GET UPSET ABOUT SUCH A GOOD SHOP NOT WANTING TO LEAVE A CUSTOMERS CAR UNLOCKED WITH KEYS IN IT ON THE PARKING LOT, CAUSE GOD FOR BID IF THEY DID AND THE CAR WAS STOLEN HE WOULD BE COMPLAINING ABOUT HOW THEY LEFT THE KEYS IN IT UNLOCKED!!!! \r
NOW AS FAR AS LABOR RATES AND BEING HIGH PRICED, THATS A LIE. I DID SOME RESEARCH AND TO BE HONEST THEIR PRICES ARE RIGHT IN LINE WITH EVERYONE ELSE FOR INSTANCE DOBBS IS AT $97/HR, COMBS TIRE IS $98/HR, WESTWOOD IS $98/HR, MEYERS SERVICE IS $115/HR, AND DEALERS RANGE FROM $125-159.00 AN HOUR! SO IT LOOKS LIKE A FAIR GAME TO ME BUT THE QUALITY THAT COMES WITH THAT $98 AN HOUR...IS THE BEST BAR NONE!! PERIOD!\r
TAKE IT TO WESTWOOD, YOU WON'T BE DISAPPOINTED!!

.

This is by far the best place that i have ever had my vehicle worked on. The staff was so friendly and everything was fixed fast and much cheaper than what my normal mechanic wanted for the repair. Definitely would recommend to everyone i know who has car issues. i dont know what these other people are talking about with their issues. Ive never had any of those problems

2
★★★★★

This is by far the best place that i have ever had my vehicle worked on. The staff was so friendly and everything was fixed fast and much cheaper than what my normal mechanic wanted for the repair. Definitely would recommend to everyone i know who has car issues. i dont know what these other people are talking about with their issues. Ive never had any of those problems

.

This is a great family owned business. There's no other place I'll pay to repair my cars. They have always been reliable and provided great service.

ive been to shops around and they were the best deal for quality of work. I wont go to these big chains because i've seen how they work.

Westwood has fixed four different cars for me, and has inspected some of them for me before I bought used ones to make sure i was buying a reliable vehicle.

2
★★★★☆

This is a great family owned business. There's no other place I'll pay to repair my cars. They have always been reliable and provided great service.

ive been to shops around and they were the best deal for quality of work. I wont go to these big chains because i've seen how they work.

Westwood has fixed four different cars for me, and has inspected some of them for me before I bought used ones to make sure i was buying a reliable vehicle.

.

Westwood recently replaced my radiator and while I think mechanically they do fairly good work, they are expensive and their diagnostic fees are high. It cost me $150 for them to tell me I needed a new radiator and then I paid almost $750 for a new radiator. Several hundred dollars more than I could have had it done at other places.\r
\r
My biggest dissatisfaction came when they were suppose to leave the car unlocked with my keys in it. Not only did they lock the vehicle, the didn't even leave the keys in it at all. I had to make three trips back & forth to my house to get in my car and then another trip to go back to get my keys and paperwork when they opened.\r
\r
You can be the best mechanic in the world but if you can't get the little things right...you aren't going to have satisfied customers.\r
\r
They also couldn't find the keys the the tow truck driver left under the mat when I dropped my vehicle off. After looking twice, I had to leave a meeting to deliver another set of keys and it turns out the keys were right under the mat.\r
\r
Scary to think they deal with customers and keys everyday.\r
\r
Think twice before bringing your vehicle to Westwood Automotive.

0
★☆☆☆☆

Westwood recently replaced my radiator and while I think mechanically they do fairly good work, they are expensive and their diagnostic fees are high. It cost me $150 for them to tell me I needed a new radiator and then I paid almost $750 for a new radiator. Several hundred dollars more than I could have had it done at other places.\r
\r
My biggest dissatisfaction came when they were suppose to leave the car unlocked with my keys in it. Not only did they lock the vehicle, the didn't even leave the keys in it at all. I had to make three trips back & forth to my house to get in my car and then another trip to go back to get my keys and paperwork when they opened.\r
\r
You can be the best mechanic in the world but if you can't get the little things right...you aren't going to have satisfied customers.\r
\r
They also couldn't find the keys the the tow truck driver left under the mat when I dropped my vehicle off. After looking twice, I had to leave a meeting to deliver another set of keys and it turns out the keys were right under the mat.\r
\r
Scary to think they deal with customers and keys everyday.\r
\r
Think twice before bringing your vehicle to Westwood Automotive.

.

Westwood recently replaced my radiator and while I think mechanically they do fairly good work, they are expensive and their diagnostic fees are high. It cost me $150 for them to tell me I needed a new radiator and then I paid almost $750 for a new radiator. Several hundred dollars more than I could have had it done at other places.

My biggest dissatisfaction came when they were suppose to leave the car unlocked with my keys in it. Not only did they lock the vehicle, the didn't even leave the keys in it at all. I had to make three trips back & forth to my house to get in my car and then another trip to go back to get my keys and paperwork when they opened.

You can be the best mechanic in the world but if you can't get the little things right...you aren't going to have satisfied customers.

They also couldn't find the keys the the tow truck driver left under the mat. After looking twice, I had to leave a meeting to deliver another set of keys and it turns out the keys were right under the mat.

Scary to think they deal with customers and keys everyday.

Think twice before bringing your vehicle to Westwood Automotive.

0
★☆☆☆☆

Westwood recently replaced my radiator and while I think mechanically they do fairly good work, they are expensive and their diagnostic fees are high. It cost me $150 for them to tell me I needed a new radiator and then I paid almost $750 for a new radiator. Several hundred dollars more than I could have had it done at other places.

My biggest dissatisfaction came when they were suppose to leave the car unlocked with my keys in it. Not only did they lock the vehicle, the didn't even leave the keys in it at all. I had to make three trips back & forth to my house to get in my car and then another trip to go back to get my keys and paperwork when they opened.

You can be the best mechanic in the world but if you can't get the little things right...you aren't going to have satisfied customers.

They also couldn't find the keys the the tow truck driver left under the mat. After looking twice, I had to leave a meeting to deliver another set of keys and it turns out the keys were right under the mat.

Scary to think they deal with customers and keys everyday.

Think twice before bringing your vehicle to Westwood Automotive.

.

These guys fixed my car after 3 other shops couldn't! I read one of the other reviews and I would gladly pay a little extra to someone who has the ability to fix it right the first time. They probably have the best technitions in town. Think about the money and time I wasted at the 3 other repair shops that couldn't fix it. Now thats a rip off!!!

2
★★★★★

These guys fixed my car after 3 other shops couldn't! I read one of the other reviews and I would gladly pay a little extra to someone who has the ability to fix it right the first time. They probably have the best technitions in town. Think about the money and time I wasted at the 3 other repair shops that couldn't fix it. Now thats a rip off!!!

Pros: Best repairs in town!

Cons: Not as close as I would like them

.

This place is proabably one of the biggest ripoffs in town. They have consistently overcharged 2 of my firends, and attmpted to ""oversell"" repairs that were uneeded. Run my friend run from this place.....

0
★☆☆☆☆

This place is proabably one of the biggest ripoffs in town. They have consistently overcharged 2 of my firends, and attmpted to ""oversell"" repairs that were uneeded. Run my friend run from this place.....

Pros: They probably do good work.

Cons: They are as much as 200% higher than what others charge, and attempt to fix things that are not broken.

.

THE CARE OF THE CUSTOMER WAS APPRECIATED. THE WORK WAS COMPLETED IN A TIMELY MANNER. THE STAFF WAS EXCELLENT. JKREN

2
★★★★★

THE CARE OF THE CUSTOMER WAS APPRECIATED. THE WORK WAS COMPLETED IN A TIMELY MANNER. THE STAFF WAS EXCELLENT. JKREN

Pros: THEY HELPED US WITH TRANSPORTATION AND SERVICE FOR TOWING THANKS

 

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