Jayson Jewelers Ltd

★★★★☆
  • 115 Themis St

    Cape Girardeau, MO 63701

    Map & Directions
  • 573-334-8711

About Jayson Jewelers Ltd

Hours
Tue-Fri 10am-5pm, Sat 10am-4pm

Shopping

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4.0 3
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Heres a tip. Instead of buying anything from them buy a gun and shoot yourself in the face. That will work out much better. Worse company ever. Rude horrible customer service

3
★★★★★

Heres a tip. Instead of buying anything from them buy a gun and shoot yourself in the face. That will work out much better. Worse company ever. Rude horrible customer service

.

Do not go to Jayson Jewelers! The sales rep are condescending and refuse to listen to what the customer actually wants. Horrible customer service!

After they did unsatisfactory work to my wedding ring (I was too embarrassed to even wear it), I brought it back for them to correct, which they were reluctant to do. A week later I got my ring back and they charged me again, more than I was charged the first time! No one should have to pay twice for a job that should have been done right the first time. Not knowing they were charging for the work, my husband dropped by the store to pick up my ring and was told the outlandish charge. They continued to tell him I knew about the extra resizing work they did and the corresponding fee to get him to pay it -- they never told me any of this! If I knew they were charging again to fix it I would have taken my ring elsewhere to a place that actually would do the job right. I went to the store to dispute the charges and complain about their customer service after I did not receive a call back from a voice mail left the day prior.

Instead of them addressing the issue as a professional company, I was yelled at by all 3 employees in the store, I was told I was "just one complaint", they did not have time for me, then called the cops upon me asking when I could get a call from the owner. I have yet to get the phone call I was told I would receive.

Yes, they have expensive, beautiful rings, but this is NOT the local business to support! Please go to a jeweler who will treat you with respect, listen to you, and give you great customer service, i.e. not Jayson Jewelers!

1
★☆☆☆☆

Do not go to Jayson Jewelers! The sales rep are condescending and refuse to listen to what the customer actually wants. Horrible customer service!

After they did unsatisfactory work to my wedding ring (I was too embarrassed to even wear it), I brought it back for them to correct, which they were reluctant to do. A week later I got my ring back and they charged me again, more than I was charged the first time! No one should have to pay twice for a job that should have been done right the first time. Not knowing they were charging for the work, my husband dropped by the store to pick up my ring and was told the outlandish charge. They continued to tell him I knew about the extra resizing work they did and the corresponding fee to get him to pay it -- they never told me any of this! If I knew they were charging again to fix it I would have taken my ring elsewhere to a place that actually would do the job right. I went to the store to dispute the charges and complain about their customer service after I did not receive a call back from a voice mail left the day prior.

Instead of them addressing the issue as a professional company, I was yelled at by all 3 employees in the store, I was told I was "just one complaint", they did not have time for me, then called the cops upon me asking when I could get a call from the owner. I have yet to get the phone call I was told I would receive.

Yes, they have expensive, beautiful rings, but this is NOT the local business to support! Please go to a jeweler who will treat you with respect, listen to you, and give you great customer service, i.e. not Jayson Jewelers!

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I just love this store and their staff. They carry a nice selection of jewelry ranging from loose diamonds to pearls and sterling silver. The staff was super helpful and accommodating to my custom design questions and designed a gorgeous ring for me at an affordable price & it was one of a kind! People notice my ring daily and I always say Visit Jayson's! They also opened another store recently so its convenient to stop by either location to have my ring cleaned and checked.

5
★★★★★

I just love this store and their staff. They carry a nice selection of jewelry ranging from loose diamonds to pearls and sterling silver. The staff was super helpful and accommodating to my custom design questions and designed a gorgeous ring for me at an affordable price & it was one of a kind! People notice my ring daily and I always say Visit Jayson's! They also opened another store recently so its convenient to stop by either location to have my ring cleaned and checked.

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