Valvoline Instant Oil Change

★☆☆☆☆
  • 11815 Dorsett Rd

    Maryland Heights, MO 63043

    Map & Directions
  • 314-770-2644

About Valvoline Instant Oil Change

Hours
Sun 10am-4pm, Mon-Fri 7am-6pm, Sat 8am-5pm
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I had my SUV in here at least 3 times for oil changes. The first time, everything went fine. But on both the second and third trips, one of the guys insisted that the "transmission fluid was a little low and needed topping off". He proceeded (both times!) to overfill it, requiring them draining some back out again and starting over.

On that 2nd. trip when he overfilled it, it seemed like they got it right before I left. But the last time, I drove off and found the transmission shifting oddly and "slipping". I had to bring it back in and have them try again to get the levels right. (They insisted that it "didn't hurt anything!".)

Well, a few months later, I take my SUV over for state inspection, and my mechanic tells me "Wow, your transmission fluid really smells and looks burnt! You need to flush this out!" Who knows how much damage they really did due to this screw-up?

1
★☆☆☆☆

I had my SUV in here at least 3 times for oil changes. The first time, everything went fine. But on both the second and third trips, one of the guys insisted that the "transmission fluid was a little low and needed topping off". He proceeded (both times!) to overfill it, requiring them draining some back out again and starting over.

On that 2nd. trip when he overfilled it, it seemed like they got it right before I left. But the last time, I drove off and found the transmission shifting oddly and "slipping". I had to bring it back in and have them try again to get the levels right. (They insisted that it "didn't hurt anything!".)

Well, a few months later, I take my SUV over for state inspection, and my mechanic tells me "Wow, your transmission fluid really smells and looks burnt! You need to flush this out!" Who knows how much damage they really did due to this screw-up?

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