Major Infiniti

★★★★★
Kansas City Infiniti – Inspired Performance. Visit Us Online Today.
  • 1001 W 104th St

    Kansas City, MO 64114

    Map & Directions
  • 816-941-0770

About Major Infiniti

Hours
Mon-Thu 7:30am-7pm, Fri-Sat 8am-6pm
4.807 57
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I like the fact that Dave knows me by name, now that I am on going on with the vehicle and very attentive. -

5
★★★★★

I like the fact that Dave knows me by name, now that I am on going on with the vehicle and very attentive. -

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.

The service and personal attention from the service writer.

5
★★★★★

The service and personal attention from the service writer.

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.

The guys in the service department. I never feel like a stranger. They are truly exceptional!

5
★★★★★

The guys in the service department. I never feel like a stranger. They are truly exceptional!

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.

They had the car in a small "showroom" looking absolutely perfect. The Customer Concierge gave me a detailed of how the car worked, his business card, and encouraged me to call for any and all questions I might have.

5
★★★★★

They had the car in a small "showroom" looking absolutely perfect. The Customer Concierge gave me a detailed of how the car worked, his business card, and encouraged me to call for any and all questions I might have.

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.

Everyone at Infiniti of Kansas was great. We have purchased Infiniti before and this purchase has been the best experience.

4
★★★★☆

Everyone at Infiniti of Kansas was great. We have purchased Infiniti before and this purchase has been the best experience.

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.

We worked with both Brady and Mark and both were outstanding. Knowledgeable about the car the competition - the previous Infinity we had in 2008. Gave options to meet our price point. Friendly - funny -trustworthy

5
★★★★★

We worked with both Brady and Mark and both were outstanding. Knowledgeable about the car the competition - the previous Infinity we had in 2008. Gave options to meet our price point. Friendly - funny -trustworthy

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Everyone was helpful and when I brought in the figures my bank had supplied for a car loan, Infiniti met and exceeded that number.

4
★★★★☆

Everyone was helpful and when I brought in the figures my bank had supplied for a car loan, Infiniti met and exceeded that number.

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.

The first night we came in, Brady took the time to show us multiple cars. We did not feel rushed and he did a great job of pointing out the pros/cons of each. After our first visit, we came back that week and purchased our car from him.

5
★★★★★

The first night we came in, Brady took the time to show us multiple cars. We did not feel rushed and he did a great job of pointing out the pros/cons of each. After our first visit, we came back that week and purchased our car from him.

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.

The sales manager, Mark, was professional, thorough in explaining details and made me feel valued as a customer.

5
★★★★★

The sales manager, Mark, was professional, thorough in explaining details and made me feel valued as a customer.

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.

They understood the direction I wanted to go with my car replacement and worked packages included or not. Very stream lined.

5
★★★★★

They understood the direction I wanted to go with my car replacement and worked packages included or not. Very stream lined.

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.

My first time there Spencer in service made me feel at home and treated me like I bought the cars there from him. He is the main reason I chose to remain with Infiniti and I will stay with Infiniti when it is time for me to trade in my M35. Your sales team is just great.

5
★★★★★

My first time there Spencer in service made me feel at home and treated me like I bought the cars there from him. He is the main reason I chose to remain with Infiniti and I will stay with Infiniti when it is time for me to trade in my M35. Your sales team is just great.

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.

I now own 2 Infinitis, my son has 2 and I brought a friend in to look as well. While my friend ended up finding the vehicle he wanted at a Nissan dealership he plans to use this dealership to service his car based on the excellent experience he had looking at Infiniti of Kansas City

5
★★★★★

I now own 2 Infinitis, my son has 2 and I brought a friend in to look as well. While my friend ended up finding the vehicle he wanted at a Nissan dealership he plans to use this dealership to service his car based on the excellent experience he had looking at Infiniti of Kansas City

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It was great to have a one on one explanation of the car. I got a better understanding of the workings because of that. I was also great to have the vehicle in an area that was cool so that we did not have to deal with the outside heat while we went over the car.

4
★★★★☆

It was great to have a one on one explanation of the car. I got a better understanding of the workings because of that. I was also great to have the vehicle in an area that was cool so that we did not have to deal with the outside heat while we went over the car.

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.

Both Jimmy Foley and Robert Evanrud went out of their way to make sure that my car purchase options were fully considered, and would match my business and personal lifestyles.

5
★★★★★

Both Jimmy Foley and Robert Evanrud went out of their way to make sure that my car purchase options were fully considered, and would match my business and personal lifestyles.

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.

The dealership is elegant and the service better than expected.

5
★★★★★

The dealership is elegant and the service better than expected.

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.

Robert was a real professional. Look forward to working with him again in the future.

5
★★★★★

Robert was a real professional. Look forward to working with him again in the future.

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.

Robert and Mark did a wonderful job assisting us with our purchase. We very much appreciated Kurt walking us through all the features on our car. He took the time to explain in great detail all of the advantages in purchasing a QX60 and made us feel that we made the right purchase for our family.

4
★★★★☆

Robert and Mark did a wonderful job assisting us with our purchase. We very much appreciated Kurt walking us through all the features on our car. He took the time to explain in great detail all of the advantages in purchasing a QX60 and made us feel that we made the right purchase for our family.

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.

Both Jimmy Foley and Robert Evanrud went out of their way to make sure that my car purchase options were match my business and personal lifestyles.

5
★★★★★

Both Jimmy Foley and Robert Evanrud went out of their way to make sure that my car purchase options were match my business and personal lifestyles.

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.

Pleasant, professional, knowledgeable and above all...SINCERE!!!!

4
★★★★☆

Pleasant, professional, knowledgeable and above all...SINCERE!!!!

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Robert is very pleasant, professional and trustworthy salesman.

5
★★★★★

Robert is very pleasant, professional and trustworthy salesman.

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.

Worked with Brenden and Christian. Both were excellent and ensured that all my questions were answered.

5
★★★★★

Worked with Brenden and Christian. Both were excellent and ensured that all my questions were answered.

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.

Michael Ray was professional, kind, and honest. It was a pleasure to work with him.

5
★★★★★

Michael Ray was professional, kind, and honest. It was a pleasure to work with him.

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.

This is an excellent vehicle. I've had Cadillacs, Lexus, Volvos, Corvettes, and a number of other vehicles. This one performs and handles as well as any other quality car I've had and the dealership is clean, bright, and its staff is helpful and always upbeat and friendly!

5
★★★★★

This is an excellent vehicle. I've had Cadillacs, Lexus, Volvos, Corvettes, and a number of other vehicles. This one performs and handles as well as any other quality car I've had and the dealership is clean, bright, and its staff is helpful and always upbeat and friendly!

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.

He asked if I wanted the local dealer 15,000 mile service as opposed to what the mfg recommended. Did NOT try to sell up! I like that!!!!

4
★★★★☆

He asked if I wanted the local dealer 15,000 mile service as opposed to what the mfg recommended. Did NOT try to sell up! I like that!!!!

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.

Jarell was excellent! Very respectful, knowledgeable and friendly. He has been excellent with his follow up as well.

5
★★★★★

Jarell was excellent! Very respectful, knowledgeable and friendly. He has been excellent with his follow up as well.

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.

He was great. Made the transaction really easy. Joe is a good communicator, was responsive and did what he had to do.

5
★★★★★

He was great. Made the transaction really easy. Joe is a good communicator, was responsive and did what he had to do.

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.

Really the only dealership I like going to. There are no salesman outside smoking, or waiting to pounce on a customer. I like walking into the showroom with a handshake and sales people dressed in ties.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

Really the only dealership I like going to. There are no salesman outside smoking, or waiting to pounce on a customer. I like walking into the showroom with a handshake and sales people dressed in ties.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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.

Kurt was very thorough and was able to answer all of my questions.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

Kurt was very thorough and was able to answer all of my questions.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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.

Really enjoyed working with Kent Fahnhoz, Kurt Fahnhoz and Jimmy Foley great people!

5
★★★★★

Really enjoyed working with Kent Fahnhoz, Kurt Fahnhoz and Jimmy Foley great people!

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.

Robert was top notch! I am a picky person and knew what i wanted to spend, Robert was able to find me the right car and Robert remained aggressive and called me back as promised and stayed aggressive through the process. He made buying a car enjoyable. And his appearance and character match his excellent customer service.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

Robert was top notch! I am a picky person and knew what i wanted to spend, Robert was able to find me the right car and Robert remained aggressive and called me back as promised and stayed aggressive through the process. He made buying a car enjoyable. And his appearance and character match his excellent customer service.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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.

Jimmy was great at explaining all of the numbers and working with me to make the purchase happen!

Posted as a service per authority of the business, review written by customer.

5
★★★★★

Jimmy was great at explaining all of the numbers and working with me to make the purchase happen!

Posted as a service per authority of the business, review written by customer.

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.

Impressed with service rep who checked me in very quickly and provided a very nice courtesy car.

Posted as a service per authority of the business, review written by customer.

5
★★★★★

Impressed with service rep who checked me in very quickly and provided a very nice courtesy car.

Posted as a service per authority of the business, review written by customer.

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.

Loved that the attendant got my car while Spence and I concluded the payment part. My car was nicely cleaned and ready to go. enjoyed the bottle of H2O left in my car for me for the ride home. Nice touch. Everything was great with low stress. That's what I like.

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

Loved that the attendant got my car while Spence and I concluded the payment part. My car was nicely cleaned and ready to go. enjoyed the bottle of H2O left in my car for me for the ride home. Nice touch. Everything was great with low stress. That's what I like.

"Posted as a service per authority of the business, review written by customer."

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.

Brandon is great...acts like my personal service guy when I call.

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

Brandon is great...acts like my personal service guy when I call.

"Posted as a service per authority of the business, review written by customer."

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.

From owning our very first 2004 QX56. Infiniti has always meant Quality and Pride of ownership. When the QX56 was totaled last Spring, we knew we would replace it with another Infiniti.

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

From owning our very first 2004 QX56. Infiniti has always meant Quality and Pride of ownership. When the QX56 was totaled last Spring, we knew we would replace it with another Infiniti.

"Posted as a service per authority of the business, review written by customer."

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.

Good clear concise paperwork, pre-completed, and ready for our signatures.

"Posted as a service per authority of the business, review written by customer."

4
★★★★☆

Good clear concise paperwork, pre-completed, and ready for our signatures.

"Posted as a service per authority of the business, review written by customer."

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.

Brandon is great..acts like my personal service guy when I call.

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

Brandon is great..acts like my personal service guy when I call.

"Posted as a service per authority of the business, review written by customer."

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.

The guys there are just super-they remember me and details about my life, theyre always joking and laughing-they truly love their jobs and you can tell. Really enjoy going there!

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

The guys there are just super-they remember me and details about my life, theyre always joking and laughing-they truly love their jobs and you can tell. Really enjoy going there!

"Posted as a service per authority of the business, review written by customer."

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.

Staff was honest and upfront, worked with us as much as they could on the price.

"Posted as a service per authority of the business, review written by customer."

4
★★★★☆

Staff was honest and upfront, worked with us as much as they could on the price.

"Posted as a service per authority of the business, review written by customer."

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.

AL Gromly sold us the car and we had an excellent experience. We returned specifically looking to work with Al again, and he was extremely helpful again.

5
★★★★★

AL Gromly sold us the car and we had an excellent experience. We returned specifically looking to work with Al again, and he was extremely helpful again.

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.

The patience and above-ordinary service by Bliss Kim was one of the reasons I came back to Infiniti after negotiating with other auto dealers.

5
★★★★★

The patience and above-ordinary service by Bliss Kim was one of the reasons I came back to Infiniti after negotiating with other auto dealers.

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.

We were very pleased with Mark. He had been highly recommended by our friends and they were right. Mark was very gracious and didn't rush us.

5
★★★★★

We were very pleased with Mark. He had been highly recommended by our friends and they were right. Mark was very gracious and didn't rush us.

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.

Explained everything in detail. Top 1 of 2 experiences I've had in buying a car. We've already recommended Infiniti of KC to several friends.

5
★★★★★

Explained everything in detail. Top 1 of 2 experiences I've had in buying a car. We've already recommended Infiniti of KC to several friends.

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.

This is our first experience with Infiniti and we have very much bragged to our friends about our new car, and highly recommended it, as well as the dealership. We've bought a lot of new vehicles, and this has been one of our best experiences.

5
★★★★★

This is our first experience with Infiniti and we have very much bragged to our friends about our new car, and highly recommended it, as well as the dealership. We've bought a lot of new vehicles, and this has been one of our best experiences.

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Ami Gully was very sweet and easy to relate to. I loved her enthusiasm and expertise. She made it really easy to complete the paperwork.

4
★★★★☆

Ami Gully was very sweet and easy to relate to. I loved her enthusiasm and expertise. She made it really easy to complete the paperwork.

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.

Got me in with just a couple of days notice. I always feel welcome and treated with respect. Awesome shop!

5
★★★★★

Got me in with just a couple of days notice. I always feel welcome and treated with respect. Awesome shop!

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.

I loved that it was quick and I didn't have to wait very long when i came to pick my car up.

5
★★★★★

I loved that it was quick and I didn't have to wait very long when i came to pick my car up.

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.

Courteous, respectful of me, and very positive on your company.

5
★★★★★

Courteous, respectful of me, and very positive on your company.

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.

I will NEVER buy a car from anywhere else!! I cringe to think of the people who don't receive the service, value, expectations and quality buying their car somewhere else.

5
★★★★★

I will NEVER buy a car from anywhere else!! I cringe to think of the people who don't receive the service, value, expectations and quality buying their car somewhere else.

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.

Everyone knows my name, smiles and asks is there is anything I need. I always feel comfortable and safe knowing I bought my car at Infiniti!

5
★★★★★

Everyone knows my name, smiles and asks is there is anything I need. I always feel comfortable and safe knowing I bought my car at Infiniti!

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