Ginger Bay Salon & Spa

★★★★☆
  • 437 S Kirkwood Rd # 212 # 212

    Saint Louis, MO 63122

    Cross street: Clinton

    Map & Directions
  • 314-966-0655

Personal Services

Personal Services
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I've been coming to Ginger Bay for 6 years now.I have tried several spas and hair places in ""ritzier"" neighborhoods and ginger bay can't be beat. They have wonderful customer service and wonderful staff. They automatically offer something to drink upon arrival. For haircuts, you get a scalp massage before and during the conditioning treatment. For coloring, you get a hand treatment and massage during conditioning. They have a separate spa area so you're not lumped in w/ the noise of the rest of the salon and they have separate closed in area for pedicures as well. I just can't say enough good about this place!

2
★★★★★

I've been coming to Ginger Bay for 6 years now.I have tried several spas and hair places in ""ritzier"" neighborhoods and ginger bay can't be beat. They have wonderful customer service and wonderful staff. They automatically offer something to drink upon arrival. For haircuts, you get a scalp massage before and during the conditioning treatment. For coloring, you get a hand treatment and massage during conditioning. They have a separate spa area so you're not lumped in w/ the noise of the rest of the salon and they have separate closed in area for pedicures as well. I just can't say enough good about this place!

Pros: welcoming, seperate spa area, customer service driven

Cons: difficult to get appointments because they're so busy!

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I discovered Gingerbay YEARS ago when I won a gift certificate at a raffle. For a long time, I would just check the web for ""open appointments"" and have a different person do my hair every time. I have always been satisfied. THEN, one day, Jenna happened to have an open appointment and she has been my stylist ever since! Does a great job - really professional, listens to what you need. I have a great hairstyle that is easy to care for. Wouldn't trade her!!!!

2
★★★★★

I discovered Gingerbay YEARS ago when I won a gift certificate at a raffle. For a long time, I would just check the web for ""open appointments"" and have a different person do my hair every time. I have always been satisfied. THEN, one day, Jenna happened to have an open appointment and she has been my stylist ever since! Does a great job - really professional, listens to what you need. I have a great hairstyle that is easy to care for. Wouldn't trade her!!!!

Pros: Excellent Service

Cons: $$$

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I just finished my bridal consultation/trial at Ginger Bay. I would not recommend this for wedding makeup or hair.

First, the makeup artist. This was the big problem. She did not listen to what I wanted, she was standoffish almost to the point of being rude. Just one example of this: I asked for cool or neutral tones and she used copper eyeshadow. I'm a green eyed blond with obvious Irish heritage so I was a little surprised at her choice of colors. This trend with the very warm palate continued throughout the session. When I said I preferred something different, she countered that this "look" is more classic and that she has been doing runway and high fashion for years so she knows what colors would suit me. Runway and high fashion are fine, but not for my wedding. Having said all of that, I do like the Aveda foundation and may purchase some in the future from a different retailer. After I left, having scheduled a second "trial," I stopped by Merle Norman and made an appointment for a makeup trial with them. Krista, the owner of the Watson location, was sweet enough to do what she could with the Ginger Bay makeup as my fiance and I had lunch date after.

The hair stylist: I'm not sure what it is with Ginger Bay, but again, I had a lot of trouble getting them to listen to what I had in mind. I realize this is a wedding but I have my heart set of wearing my hair down, or mostly down, because my fiance loves it that way. For an hour and a half she kept trying to put my hair into a bun. I'm not really sure what part of "I don't want it up, I want it down" was so difficult to understand. Again, another trial has been scheduled there for more time with hair styles. At this time I'm planning on keeping it but we'll see what happens. On the other hand, I did get to see a lot of women come and go that were just getting cuts and styles or colors. I will say that for those tasks, Ginger Bay seems to do a wonderful job.

2
★★☆☆☆

I just finished my bridal consultation/trial at Ginger Bay. I would not recommend this for wedding makeup or hair.

First, the makeup artist. This was the big problem. She did not listen to what I wanted, she was standoffish almost to the point of being rude. Just one example of this: I asked for cool or neutral tones and she used copper eyeshadow. I'm a green eyed blond with obvious Irish heritage so I was a little surprised at her choice of colors. This trend with the very warm palate continued throughout the session. When I said I preferred something different, she countered that this "look" is more classic and that she has been doing runway and high fashion for years so she knows what colors would suit me. Runway and high fashion are fine, but not for my wedding. Having said all of that, I do like the Aveda foundation and may purchase some in the future from a different retailer. After I left, having scheduled a second "trial," I stopped by Merle Norman and made an appointment for a makeup trial with them. Krista, the owner of the Watson location, was sweet enough to do what she could with the Ginger Bay makeup as my fiance and I had lunch date after.

The hair stylist: I'm not sure what it is with Ginger Bay, but again, I had a lot of trouble getting them to listen to what I had in mind. I realize this is a wedding but I have my heart set of wearing my hair down, or mostly down, because my fiance loves it that way. For an hour and a half she kept trying to put my hair into a bun. I'm not really sure what part of "I don't want it up, I want it down" was so difficult to understand. Again, another trial has been scheduled there for more time with hair styles. At this time I'm planning on keeping it but we'll see what happens. On the other hand, I did get to see a lot of women come and go that were just getting cuts and styles or colors. I will say that for those tasks, Ginger Bay seems to do a wonderful job.

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For all of you who want a great massage at an affordable price, go to Rene Sackett at Healing Hands Wellness Therapies in Ballwin. She's fantastic and utterly professional. FYI, I don't work there - I'm a longtime customer.

2
★★☆☆☆

For all of you who want a great massage at an affordable price, go to Rene Sackett at Healing Hands Wellness Therapies in Ballwin. She's fantastic and utterly professional. FYI, I don't work there - I'm a longtime customer.

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Amazing that ponytail1961 could write reviews for three different salons on the same day!! I would say that if you read the review on Ginger Bay, that ponytail1961 is probably the stylist that is being bragged about. Sad. Reviews were written about Creative Image, Scandals and Ginger Bay on all 12/13/06.

0
★☆☆☆☆

Amazing that ponytail1961 could write reviews for three different salons on the same day!! I would say that if you read the review on Ginger Bay, that ponytail1961 is probably the stylist that is being bragged about. Sad. Reviews were written about Creative Image, Scandals and Ginger Bay on all 12/13/06.

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I've gone to Arden twice for a Brazilian wax and have been very pleased with her work and the salon itself. Great atmosphere--very soothing, nice place to sit and wait. Arden is personable and makes an unpleasant experience go quickly with good conversation. I'm very pleased with the results!

2
★★★★★

I've gone to Arden twice for a Brazilian wax and have been very pleased with her work and the salon itself. Great atmosphere--very soothing, nice place to sit and wait. Arden is personable and makes an unpleasant experience go quickly with good conversation. I'm very pleased with the results!

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Do not patron this establishment. I had a horrible experience with the masseuse there named Erin Boerger. I would not recommend this place to others simply because of her. My biggest complaint is she seemed more interested in talking on her cell phone than working! It was very disruptive and was NOT a relaxing experience overall, it was actually sort of stressful.

I'm not sure about the business itself, but not only was the phone disruptive but the massage Erin provided was less than adequate and I will certainly not go back. She was rude and did not seem to be interested in even doing a good job. I normally do not write reviews and I had heard about this particular employee from a couple of other patrons who also no long go there due to her, but I really did not think she could actually be that bad. It's a shame that my future experience with this one employee has changed my outlook on the establishment as a whole.

1
★☆☆☆☆

Do not patron this establishment. I had a horrible experience with the masseuse there named Erin Boerger. I would not recommend this place to others simply because of her. My biggest complaint is she seemed more interested in talking on her cell phone than working! It was very disruptive and was NOT a relaxing experience overall, it was actually sort of stressful.

I'm not sure about the business itself, but not only was the phone disruptive but the massage Erin provided was less than adequate and I will certainly not go back. She was rude and did not seem to be interested in even doing a good job. I normally do not write reviews and I had heard about this particular employee from a couple of other patrons who also no long go there due to her, but I really did not think she could actually be that bad. It's a shame that my future experience with this one employee has changed my outlook on the establishment as a whole.

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I would not recommend using this salon for hair services. I went once for a haircut and got a great cut, I went back to the same stylist (most veteran stylist in the shop) and recieved the worst cut of my life. She didn't listen when I explained what I wanted. In the end, she just stated, ""it's just a shorter version of what I originally did"". Problem was, that's not what I asked for. My first cut took a full 30 minutes, my second one took about 5. They did not charge me for the cut; however, I am paying for it every day by how hideous I look. I will never go back and I would not recommend anyone else going there, or at least not to this stylist.

0
★☆☆☆☆

I would not recommend using this salon for hair services. I went once for a haircut and got a great cut, I went back to the same stylist (most veteran stylist in the shop) and recieved the worst cut of my life. She didn't listen when I explained what I wanted. In the end, she just stated, ""it's just a shorter version of what I originally did"". Problem was, that's not what I asked for. My first cut took a full 30 minutes, my second one took about 5. They did not charge me for the cut; however, I am paying for it every day by how hideous I look. I will never go back and I would not recommend anyone else going there, or at least not to this stylist.

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I went there with hair that needed a lot of help. I have to say I love my hair now and have had many compliments on it. I will be a customer of their's for life. Wonderful place.

2
★★★★★

I went there with hair that needed a lot of help. I have to say I love my hair now and have had many compliments on it. I will be a customer of their's for life. Wonderful place.

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This salon offers a nice refreshing change from ALL the other Aveda salons I've been to...namely, I don't get "passed around" from colorist, stylist, shampoo person, etc. ONE person is actually responsible for every step of your hair transformation. And, selfishly, less tipping to "spread around" means I can buy more yummy Aveda products!

4
★★★★☆

This salon offers a nice refreshing change from ALL the other Aveda salons I've been to...namely, I don't get "passed around" from colorist, stylist, shampoo person, etc. ONE person is actually responsible for every step of your hair transformation. And, selfishly, less tipping to "spread around" means I can buy more yummy Aveda products!

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If you want your hair to be the way you want it, do not go to Ginger Bay. This place does what it wants. When I was there I might as have been talking to myself because my colorist certainly was not listening. I expected more expertise and better customer service and was somewhat disappointed.

3
★★★☆☆

If you want your hair to be the way you want it, do not go to Ginger Bay. This place does what it wants. When I was there I might as have been talking to myself because my colorist certainly was not listening. I expected more expertise and better customer service and was somewhat disappointed.

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I went to Ginger Bay for my first Brazilian wax. I had never had anything waxed I was very impressed with Elizabeth. She made me feel very comfortable. Everyone that greeted me was very polite.

2
★★★★★

I went to Ginger Bay for my first Brazilian wax. I had never had anything waxed I was very impressed with Elizabeth. She made me feel very comfortable. Everyone that greeted me was very polite.

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I have had a facial, my hair-styled, and lashes tinted here (can't beat the price for a lash tint). I was pleased with all these services, except when I had a make-up application done. She did not ask what colors I liked (I prefer a neutral palette, and she used the opposite), she did not cleanse/moisturize my face (although I arrived with a clean face, the service is still suppose to include this). Finally, she did not use mascara. The make-up was nice, however I did not look like myself - it would have been nice had I been going out to a party/event - not for family pictures as I had planned that day. If you go for a mini-facial there, you might want to go to Scandals. I felt that my facial was barely 30 minutes at Ginger Bay, and at Scandals, I felt that it was over 30 minutes, and it was much more relaxing. My friends have gotten Ginger Bay pedicures and said those were great - especially the atmosphere.

2
★★★★☆

I have had a facial, my hair-styled, and lashes tinted here (can't beat the price for a lash tint). I was pleased with all these services, except when I had a make-up application done. She did not ask what colors I liked (I prefer a neutral palette, and she used the opposite), she did not cleanse/moisturize my face (although I arrived with a clean face, the service is still suppose to include this). Finally, she did not use mascara. The make-up was nice, however I did not look like myself - it would have been nice had I been going out to a party/event - not for family pictures as I had planned that day. If you go for a mini-facial there, you might want to go to Scandals. I felt that my facial was barely 30 minutes at Ginger Bay, and at Scandals, I felt that it was over 30 minutes, and it was much more relaxing. My friends have gotten Ginger Bay pedicures and said those were great - especially the atmosphere.

Pros: Ambience, Parking

Cons: Price

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My husband and I recently moved to the St. Louis area, I read about the Ginger Bay Salon on the Internet and tried it out for a haircut and style. Gabby took care of me and she was excellent. I am very impressed with the entire staff at Ginger Bay and plan to be a regular customer. I would recommend this salon without reservation.

2
★★★★★

My husband and I recently moved to the St. Louis area, I read about the Ginger Bay Salon on the Internet and tried it out for a haircut and style. Gabby took care of me and she was excellent. I am very impressed with the entire staff at Ginger Bay and plan to be a regular customer. I would recommend this salon without reservation.

Pros: very pleasant staff, excellent surroundings

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I thought my appointment was on Wednesday, and it turned out to be on Tuesday evening. The spa called to find out where I was, I told them my appointment was the next day. Well., I was wrong. She stated they could still take me if I hurried. I was 1 hour late, Susan took care of me just like I was on time. I also had to bring my 4 year old with me-which I was not counting on the next evening. Susan was wonderful with her, and the stylist who sits next to her, mad sure she had something to do - draw. Not only did my highlights turn out exactly as I wanted, I did not have to reschedule! They have made a client for life! Beautiful spa with wonderful people!

2
★★★★★

I thought my appointment was on Wednesday, and it turned out to be on Tuesday evening. The spa called to find out where I was, I told them my appointment was the next day. Well., I was wrong. She stated they could still take me if I hurried. I was 1 hour late, Susan took care of me just like I was on time. I also had to bring my 4 year old with me-which I was not counting on the next evening. Susan was wonderful with her, and the stylist who sits next to her, mad sure she had something to do - draw. Not only did my highlights turn out exactly as I wanted, I did not have to reschedule! They have made a client for life! Beautiful spa with wonderful people!

Pros: Professional services with warm atosphere!

Cons: Pricy - but you only get what you pay for!

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Ginger Bay is an exceptionally quiet, relaxing retreat for anyone who appreciates a little extra attention and pampering. The atmosphere is welcoming and relaxed - tranquil music plays continuously. From a simple cut to all-day spa services, the service is second-to-none.

PROS: Relaxing, Personal, Pampering
CONS: Pricey

5
★★★★★

Ginger Bay is an exceptionally quiet, relaxing retreat for anyone who appreciates a little extra attention and pampering. The atmosphere is welcoming and relaxed - tranquil music plays continuously. From a simple cut to all-day spa services, the service is second-to-none.

PROS: Relaxing, Personal, Pampering
CONS: Pricey

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I got a bikini wax here for the first time - and everything was wonderful. The staff is extremely welcoming - not stuffy at all! Dawn did my wax and she was wonderful! I highly reccomend this salon if you are looking for a good place to go for first-timers!\r
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I was in and out in less than 15 minutes, but at the same time I was able to relax in the calm environment Ginger Bay provides. \r
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Definitely worth the money!\r

2
★★★★★

I got a bikini wax here for the first time - and everything was wonderful. The staff is extremely welcoming - not stuffy at all! Dawn did my wax and she was wonderful! I highly reccomend this salon if you are looking for a good place to go for first-timers!\r
\r
I was in and out in less than 15 minutes, but at the same time I was able to relax in the calm environment Ginger Bay provides. \r
\r
Definitely worth the money!\r

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The receptionist scheduled me for a 6:30pm waterfall massage. I was on-time (surprisingly) only to find out that the appt had been recorded for 6:15. As a result, the therapist - rather than make the best of the situation - argued with me and was snippy about the mix-up. My goal was relaxation - but before I even laid down for the massage I was annoyed. I didn't receive the full massage, and the massage I did receive was rushed and tense - likewise with the hydrotherapy. They did credit me $15 after I asked what I needed to do to submit a complaint, which I did appreciate... but to be honest - I just wanted to relax under the hands of a good masseuse and enjoy my massage and the Vichy shower - and I didn't have that opportunity. That was the service. As far as the overall atmosphere - they do offer lockers, a robe, and slippers for your comfort, but it felt more like a locker room atmosphere - and I prefer a more soothing atmosphere. The quiet room was nice - although a tad messy. I'd have liked it more if the quiet room ambience started from the receptionists desk, down the hall, the lockerroom, and back to the quiet room.

1
★☆☆☆☆

The receptionist scheduled me for a 6:30pm waterfall massage. I was on-time (surprisingly) only to find out that the appt had been recorded for 6:15. As a result, the therapist - rather than make the best of the situation - argued with me and was snippy about the mix-up. My goal was relaxation - but before I even laid down for the massage I was annoyed. I didn't receive the full massage, and the massage I did receive was rushed and tense - likewise with the hydrotherapy. They did credit me $15 after I asked what I needed to do to submit a complaint, which I did appreciate... but to be honest - I just wanted to relax under the hands of a good masseuse and enjoy my massage and the Vichy shower - and I didn't have that opportunity. That was the service. As far as the overall atmosphere - they do offer lockers, a robe, and slippers for your comfort, but it felt more like a locker room atmosphere - and I prefer a more soothing atmosphere. The quiet room was nice - although a tad messy. I'd have liked it more if the quiet room ambience started from the receptionists desk, down the hall, the lockerroom, and back to the quiet room.

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I have gone to Ginger Bay for 6 years now and i love my hair stylist Corrine and my waxer Galina. You could NEVER go wrong w/those two wonderful women!

2
★★★★★

I have gone to Ginger Bay for 6 years now and i love my hair stylist Corrine and my waxer Galina. You could NEVER go wrong w/those two wonderful women!

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A friend suggested I try Ginger Bay and I've resisted for the longest time until one time I happened to be in the area and thought why not give it a try. It was a particularly stressful day at work and I needed some rejuvenization. Ginger Bay did its thing and after about 30 minutes, I was refreshed physically and lightened monetarily. They do have less expensive services but it is easy to overspend here.

4
★★★★☆

A friend suggested I try Ginger Bay and I've resisted for the longest time until one time I happened to be in the area and thought why not give it a try. It was a particularly stressful day at work and I needed some rejuvenization. Ginger Bay did its thing and after about 30 minutes, I was refreshed physically and lightened monetarily. They do have less expensive services but it is easy to overspend here.

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I've only been to a couple of spas and this one by far is the nicest. The staff and atmosphere is fabulous. This is a full service spa- they do almost anything you can imagine. I had a facial here and it was great. They are a little more expensive than the others I have been to, but I thought they were worth it.

5
★★★★★

I've only been to a couple of spas and this one by far is the nicest. The staff and atmosphere is fabulous. This is a full service spa- they do almost anything you can imagine. I had a facial here and it was great. They are a little more expensive than the others I have been to, but I thought they were worth it.

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This is a great spa in the Kirkwood area and it's very popular in St. Louis. I have had great experiences here with different spa treatments and I have heard only great things from others about their experiences.

However, you do have to book some things in advance. If you call up and expect to get an appointment for a treatment the next day, it may not happen, as they seem to book up fairly quickly.

Great staff and wonderful surroundings. A great spa and salon.

4
★★★★☆

This is a great spa in the Kirkwood area and it's very popular in St. Louis. I have had great experiences here with different spa treatments and I have heard only great things from others about their experiences.

However, you do have to book some things in advance. If you call up and expect to get an appointment for a treatment the next day, it may not happen, as they seem to book up fairly quickly.

Great staff and wonderful surroundings. A great spa and salon.

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If a full service salon is what you're looking for, then this is it. They will be able to provide all of the services you need. It is a friendly staff and comfortable atmosphere.

4
★★★★☆

If a full service salon is what you're looking for, then this is it. They will be able to provide all of the services you need. It is a friendly staff and comfortable atmosphere.

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Ginger Bay is a salon and spa that is more towards the spa theme than it is the salon. They focus on relaxation and revitalizing. The prices here run in a wide range from average to expensive. You can find something in here for under 50 dollars though. But this is also an Aveda Salon which offers top services for hair, nails, and beauty. Ginger Bay offers several spa packages and treatments for men too. Plan a day with your husband or companion.

4
★★★★☆

Ginger Bay is a salon and spa that is more towards the spa theme than it is the salon. They focus on relaxation and revitalizing. The prices here run in a wide range from average to expensive. You can find something in here for under 50 dollars though. But this is also an Aveda Salon which offers top services for hair, nails, and beauty. Ginger Bay offers several spa packages and treatments for men too. Plan a day with your husband or companion.

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I wasn't happy with my haircut and she wasn't educated in a blowdry at all.

0
★☆☆☆☆

I wasn't happy with my haircut and she wasn't educated in a blowdry at all.

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I went with my sister and cousin for massages prior to my sister's wedding. It was amazing! The massage was incredible--these are true professionals and experts. You are pampered from start to finish. My sister wanted to move in to their bathroom! She actually said it was the best hour of her life. I have been to top salons and this tops them all. I am counting the days until I go back.

2
★★★★★

I went with my sister and cousin for massages prior to my sister's wedding. It was amazing! The massage was incredible--these are true professionals and experts. You are pampered from start to finish. My sister wanted to move in to their bathroom! She actually said it was the best hour of her life. I have been to top salons and this tops them all. I am counting the days until I go back.

Pros: quality, service, atmosphere

Cons: , difficult to get in

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You don't have to spend the whole day or a fortune to have a wonderful experience in relaxation & rejuvenation to revive yourself. From a simple express shiatsu (clothes on massage) for $45 to an indulgence of a tandem massage (2 therapist working on you simultaneously ending in a hot towel treatment) for $150. Shed the stresses of everyday life. I recommend a facial and an aromatherapy massage (a $140 and a couple of hours well spent!)

2
★★★★★

You don't have to spend the whole day or a fortune to have a wonderful experience in relaxation & rejuvenation to revive yourself. From a simple express shiatsu (clothes on massage) for $45 to an indulgence of a tandem massage (2 therapist working on you simultaneously ending in a hot towel treatment) for $150. Shed the stresses of everyday life. I recommend a facial and an aromatherapy massage (a $140 and a couple of hours well spent!)

Pros: Calming atmosphere, Customer Service, Unpretentious

Cons: Appointment Planning, closed Sundays

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I've been searching for a spa where I could get a great pregnancy massage and I found it @Ginger Bay. This was incredible. They have the special foam bolsters that allow you to lay comfortably on your stomach up until ~28 wks. These people know customer service!! Everyone went out of their way to be friendly and helpful. The relaxation room is, well, very relaxing, and the fireplace is a nice touch in the winter. Treatment rooms are inviting, although mine was a little cold (which was no problem once I got on the massage table and covered up). They have unique services and a helpful and knowledgable staff. Highly recommend!

2
★★★★★

I've been searching for a spa where I could get a great pregnancy massage and I found it @Ginger Bay. This was incredible. They have the special foam bolsters that allow you to lay comfortably on your stomach up until ~28 wks. These people know customer service!! Everyone went out of their way to be friendly and helpful. The relaxation room is, well, very relaxing, and the fireplace is a nice touch in the winter. Treatment rooms are inviting, although mine was a little cold (which was no problem once I got on the massage table and covered up). They have unique services and a helpful and knowledgable staff. Highly recommend!

Pros: great massage, relaxing treatments, GREAT customer svc

Cons: pricey

 

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