Ballwin Vacuum Center

★★★☆☆
  • 14544 Manchester Rd

    Manchester, MO 63011

    Map & Directions
  • 636-394-6822

About Ballwin Vacuum Center

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  • Household Appliances
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  • Vacuum Cleaners
  • Vacuum Cleaner Parts
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3.0 2
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My dog chewed the cord off of my Hoover steam cleaner. I found a business in Fenton that said they would do it for $45. I found out about Ballwin Vacuum center and decided to call since they were right around the corner from my house. They told me that they also would be able to replace the cord for $45. The choice seemed obvious. Over two weeks later, they finally called and said the cord was ready and that my new total was $66!!! When I picked the machine up I told the guy that I wish they would have called me as I didnt want to pay that much money, and I already had a company that said they would do it for $45. The person responded with "well, I guess you know where to take it next time". Horrible customer service, horrible turn around time, horrible pricing and workers who do not care about their profession or their customers. I wont recommend them to anyone, ever.

1
★☆☆☆☆

My dog chewed the cord off of my Hoover steam cleaner. I found a business in Fenton that said they would do it for $45. I found out about Ballwin Vacuum center and decided to call since they were right around the corner from my house. They told me that they also would be able to replace the cord for $45. The choice seemed obvious. Over two weeks later, they finally called and said the cord was ready and that my new total was $66!!! When I picked the machine up I told the guy that I wish they would have called me as I didnt want to pay that much money, and I already had a company that said they would do it for $45. The person responded with "well, I guess you know where to take it next time". Horrible customer service, horrible turn around time, horrible pricing and workers who do not care about their profession or their customers. I wont recommend them to anyone, ever.

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I have an Oreck vacuum that the cord came lose, I went to my local Oreck dealer to have repaired, the estimate was $45~ 55.00!! I was floored! I called Ballwin Vacuum Center explained the problem, they said they could fix it for $20.00, took it immediately on a Monday afternoon at 4:00pm, said it would be ready in 3 days, great... Tuesday I get a call it is ready the total charge is $11.38!!!!!!!!! Wow, what Great service and what fair and honest prices, with Quick turn around! The salesman was very friendly and helpful explained how to keep vacuum from having same problem again, and even changed the belt!! Service is Superior and the prices are the BEST!!! The Hours are normal business hours and Saturdays too!

PROS: Fast, friendly service
CONS: None

5
★★★★★

I have an Oreck vacuum that the cord came lose, I went to my local Oreck dealer to have repaired, the estimate was $45~ 55.00!! I was floored! I called Ballwin Vacuum Center explained the problem, they said they could fix it for $20.00, took it immediately on a Monday afternoon at 4:00pm, said it would be ready in 3 days, great... Tuesday I get a call it is ready the total charge is $11.38!!!!!!!!! Wow, what Great service and what fair and honest prices, with Quick turn around! The salesman was very friendly and helpful explained how to keep vacuum from having same problem again, and even changed the belt!! Service is Superior and the prices are the BEST!!! The Hours are normal business hours and Saturdays too!

PROS: Fast, friendly service
CONS: None

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