D & L Rideout Towing

★★☆☆☆
  • 825 Marshall Rd

    Valley Park, MO 63088

    Map & Directions
  • 636-225-6335

About D & L Rideout Towing

Hours
Daily 24 Hours

Automotive

Automotive
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I have never reported a buisness to BBB but after todays visit I am absolutely reporting this place!! Not only is it extremely expensive for towing and 1 night of storage but when I went with my little sister to pick up her car off this lot the guy that runs the place (John)? came in screaming and cursing at my little sister over a mishap that she was not present for let alone involved in. After numerous times of telling him to stop cursing at her and to calm down because she was not involved he proceeded to curse at me at the top of his lungs and then threatened he wouldnt release the car. I have never been so disrespected and humiliated in my life especially from a BUISNESS!! Four or five of the employers were present during this and not a single one of them apologized for how rude this guy was!

1
★☆☆☆☆

I have never reported a buisness to BBB but after todays visit I am absolutely reporting this place!! Not only is it extremely expensive for towing and 1 night of storage but when I went with my little sister to pick up her car off this lot the guy that runs the place (John)? came in screaming and cursing at my little sister over a mishap that she was not present for let alone involved in. After numerous times of telling him to stop cursing at her and to calm down because she was not involved he proceeded to curse at me at the top of his lungs and then threatened he wouldnt release the car. I have never been so disrespected and humiliated in my life especially from a BUISNESS!! Four or five of the employers were present during this and not a single one of them apologized for how rude this guy was!

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After talking to many victims of the New Years Eve tornado in Sunset Hills, it is obvious the D & L Rideout has no morals. The least amount they charged anyone was over $800 to tow cars less than 5 miles to their Valley Park storage yard. One person was charged $980 to tow a car in driveable condition and was charged storage fees because they weren't allowed to pick it up for 3 days. Victims were not allowed to use any other tow companies

1
★☆☆☆☆

After talking to many victims of the New Years Eve tornado in Sunset Hills, it is obvious the D & L Rideout has no morals. The least amount they charged anyone was over $800 to tow cars less than 5 miles to their Valley Park storage yard. One person was charged $980 to tow a car in driveable condition and was charged storage fees because they weren't allowed to pick it up for 3 days. Victims were not allowed to use any other tow companies

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I had the unfortunate circumstance of running off a dark country road and into a ditch. I called my husband who called D & L, who dispatched a truck to the scene in 30 minutes. They were able to winch the car out of the ditch without damaging the under-carriage. They were polite and professioinal and knew their stuff. It did cost $100 to get him out to this site and get the car onto the roadway.

PROS: experienced in towing and winching, reliable
CONS: somewhat costly

4
★★★★☆

I had the unfortunate circumstance of running off a dark country road and into a ditch. I called my husband who called D & L, who dispatched a truck to the scene in 30 minutes. They were able to winch the car out of the ditch without damaging the under-carriage. They were polite and professioinal and knew their stuff. It did cost $100 to get him out to this site and get the car onto the roadway.

PROS: experienced in towing and winching, reliable
CONS: somewhat costly

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