The Mad Hatter

★★☆☆☆


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38.6814 -90.4788
Map and Directions to The Mad Hatter

314-878-7120

12930 Olive Blvd

Saint Louis, MO

63141

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About The Mad Hatter

Categories
  • Home Repair & Service
  • Fireplaces

Home & Garden

Home & Garden
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Reviews 1 - 2 of 2.
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We used Mad Hatter to clean our air ducts & chimney. We got the free chimney cleaning with air ducts cleaned. Their price beat anyone else that I called for an estimate. They seemed to do a good job on the air ducts although I didn't really watch them the whole time. They left very little mess to clean up afterwards. They said the chimney should not be used until we had a large crack repaired which they could do for $1500. Always one to get a second opinion on expensive repairs, I called another company for an inspection. They said there was nothing wrong with the chimney & that they would have only charged $450. to do what Mad Hatter wanted to do. Call them for the best price on air duct & chimney cleaning but get a second opinion before having them fix anything.

3
★★★☆☆

We used Mad Hatter to clean our air ducts & chimney. We got the free chimney cleaning with air ducts cleaned. Their price beat anyone else that I called for an estimate. They seemed to do a good job on the air ducts although I didn't really watch them the whole time. They left very little mess to clean up afterwards. They said the chimney should not be used until we had a large crack repaired which they could do for $1500. Always one to get a second opinion on expensive repairs, I called another company for an inspection. They said there was nothing wrong with the chimney & that they would have only charged $450. to do what Mad Hatter wanted to do. Call them for the best price on air duct & chimney cleaning but get a second opinion before having them fix anything.

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Business Response:

Trustworthy? Thank you for taking the time to review my company. Being a second generation owner I take much pride in running a family owned business. At The Mad Hatter we base our chimney inspections on Nationally recognized standards. We also use an internal inspection device when we service any heating appliance. I feel comfortable with what my technicians explained to you about the fireplace system. I believe our track record proves we are honost and trustworthy and have the creditials to prove it. I would love to give you free chimney inspection and record our internal flue inspection so we can both see if damage exists or not. Thanks again
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We used Mad Hatter to clean our air ducts and do a chimney inspection. They offered a free chimney sweep with air duct cleaning. They did an adequate job at cleaning the air ducts (they did fail to do 2 air ducts in the basement that were pointed out to them in the pre-cleaning walk through). But as far as the chimney sweeping went, they did very little. They cleaned out the fire box but didn't check the damper, the flue or anything else. Their recommendation was that we remove the insert and have a new one installed (they'd be happy to do it for $3,000) We had a second inspection done and were given the all clear to use our fireplace. No problems at all this winter.

1
★☆☆☆☆

We used Mad Hatter to clean our air ducts and do a chimney inspection. They offered a free chimney sweep with air duct cleaning. They did an adequate job at cleaning the air ducts (they did fail to do 2 air ducts in the basement that were pointed out to them in the pre-cleaning walk through). But as far as the chimney sweeping went, they did very little. They cleaned out the fire box but didn't check the damper, the flue or anything else. Their recommendation was that we remove the insert and have a new one installed (they'd be happy to do it for $3,000) We had a second inspection done and were given the all clear to use our fireplace. No problems at all this winter.

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Message from The Mad Hatter

At The Mad Hatter our Chimney inspection is based on the National Fire Protection Association and the International Residential Code, not a personal opinion!

More about The Mad Hatter

Air Duct Cleaning, Chimney Sweep and Inspection

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